Summary
Prospect theory has become an important theory in marketing research. Recently, this theory has been used for explaining consumer preferences. In this article the authors analyze possibilities to manipulate preferences by setting an adequate reference point. Therefore several possible approaches concerning the measurement of reference points are discussed and individual value functions are estimated. It can be shown, that consumer involvement is influencing the shape of the value function as well as the position of the reference point itself. Shifting the reference point without changing the shape of the value function seems to be possible only for certain circumstances. Marketing stimuli that provide insights in more sophisticated products without getting the consumer used to a higher aspiration level are examined.
Similar content being viewed by others
Literaturverzeichnis
Bateman, Ian/ Munro, Alistair/ Rhodes, Bruce/ Starmer, Chris/ Sugden, Robert (1997), A test of reference-dependent preferences, in: Quarterly Journal of Economics, Vol. 112, S. 479–505.
Biswas, Abhijit/ Blair, Edward A. (1991), Contextual effects of reference prices in retail advertisement, in: Journal of Marketing, Vol. 55, July, S. 1–12.
Block, Lauren G./ Keller, Punan A. (1995), When to accentuate the negative: The effects of perceived efficacy and message framing on intentions to perform health-related behavior, in: Journal of Marketing Research, Vol. 32, S. 192–203.
Brookshire, David S./ Coursey, Don L. (1987), Measuring the value of a public good: An empirical comparison of elicitation procedures, in: The American Economic Review, Vol. 77, S. 554–567.
Bottom, William P. (1989), A theory of adaptive reference points in decision-making and negotiation, Diss., University of Illinois at Urban-Champaign.
Casey, Jeff T. (1995), Predicting buyer-seller pricing disparities, in: Management Science, Vol. 41, S. 979–999.
Dhar, Ravi/ Simonson, Itamar (1992), The effect of the focus of comparison on consumer preferences, in: Journal of Marketing Research, Vol. 29, S. 430–440.
Ganzach, Yoav/ Karsahi, Nili (1995), Message framing and buying behavior: A field experiment, in: Journal of Business Research, Vol. 32, S. 11–17.
Gebhardt, Peter (1986), Der Markt gebrauchter Güter: Theoretische Fundierung und empirische Analyse.
Grasmann, Peter (1983), Anspruchsniveaus im Verbraucherverhalten: Eine mikroökonomische Untersuchung.
Gregory, Robin/ Lichtenstein, Sarah/ MacGregor, Donald (1993), The role of past states in determing reference points for policy decisions, in: Organizational Behavior and Human Decision Processes, Vol. 55, July, S. 195–206.
Gupta, Anil V. (1997), Heterogeneity in reference incidence and its impact on brand choice, Diss., University of Wisconsin.
Hardie, Bruce G. S./ Johnson, Eric J./ Fader, Peter S. (1993), Modeling loss aversion and reference dependence effects on brand choice, in: Marketing Science, Vol. 12, S. 378–394.
Hartman, Raymond S./ Doane, Michael J./ Woo, Chi-Keung (1991), Consumer rationality and the status quo, in: Quarterly Journal of Economics, Vol. 106, S. 141–162.
Hauschildt, Jürgen (1977), Entscheidungsziele — Zielbildung in innovativen Entscheidungsprozessen: Theoretische Ansätze und empirische Prüfung.
Heine, Christian (1968), Die psychische Veralterung von Gütern: Wesen, Ursachen, absatzwirtschaftliche Konsequenzen.
Herrmann, Andreas (1998), Produktmanagement.
Herrmann, Andreas/ Bauer, Hans H. (1996), Ein Ansatz zur Preisbündelung auf der Basis der „prospect“-Theorie, in: zfbf, 48. Jg., S. 675–694.
Herrmann, Andreas/ Bauer, Hans H./ Huber, Frank. (1997), Wenn Käufer auch verkaufen: Preispolitische Implikationen der „prospect“-Theorie, in: Marketing — Zeitschrift für Forschung und Praxis, 19. Jg., S. 5–14.
Herrmann, Andreas/ von Nitzsch, Rüdiger/ Huber, Frank (1998), Referenzpunktbezogenheit, Verlustaversion und abnehmende Sensitivität bei Kundenzufriedenheitsurteilen, in: Zeitschrift für Betriebswirtschaft, 68. Jg., S. 1225–1244.
Hoppe, Ferdinand (1970), Das Anspruchsniveau, in: Thomae, H. (Hrsg.), Die Motivation menschlichen Handelns, 6. Aufl., S. 217–230.
Kahneman, Daniel/ Knetsch, Jack L./ Thaler, Richard H. (1991), The endowment effect, loss aversion and status quo bias, in: Journal of Economic Perspectives, Vol. 5, S. 193–206.
Kahneman, Daniel/ Tversky, Amos (1979), Prospect theory: An analysis of decision under risk, in: Econometrica, Vol. 47, No. 2, S. 263–291.
Klein, Noreen M./ Oglethorpe, Janet E. (1987), Cognitive reference points in consumer decision making, in: Wallendorf, Melanie/ Anderson, Paul F. (eds.), Advances in Consumer Research, Vol. 14, Provo UT: Association for Consumer Research, S. 183–187.
Klophaus, Richard (1997), Prospect-Theorie, in: Wirtschaftswissenschaftliches Studium, 26. Jg., S. 195–198.
Kopalle, Parveen K./ Lehmann, Donald R. (1995), The effects of advertised and observed quality on expectations about new product quality, in: Journal of Marketing Research, Vol. 32, S. 280–290.
Lant, Theresa K. (1992), Aspiration level adaptation: An empirical exploration, In: Management Science, Vol. 38, S. 623–644.
Laurent, Gilles/ Kapferer, Jean-Noel (1985), Measuring consumer involvement profiles, In: Journal of Marketing Research, Vol. 22, S. 41–53.
Lehner, Johannes M. (1996), Entscheidungsparadoxien und deren betriebliche Auswirkungen, in: Journal für Betriebswirtschaft, 46. Jg., S. 142–154.
Lim, Rodney G. (1995), A range-frequency explanation of shifting reference points in risky decision making, in: Organizational Behavior and Human Decision Processes, Vol. 63, July, S. 6–20.
Lichtenstein, Donald R./ Bearden, William O. (1989), Contextual influences on perceptions of merchant supplied reference prices, in: Journal of Consumer Research, Vol. 16, June, S. 55–66.
Loewenstein, George F. (1988), Frames of mind in intertemporal choice, In: Management Science, Vol. 34, S. 200–214.
Lord, Frederic M. (1963), Elementary models for measuring change, in: Harris Chester W. (ed.), Problems in Measuring Change, S. 21–38.
Marell, Agneta/ Davidsson, Per/ Gärling, Tommy (1995), Environmentally friendly replacement of automobiles, In: Journal of Economic Psychology, Vol. 16, S. 513–529.
Mittal, Banwari/ Lee, Myung-Soo (1989), A causal model of consumer involvement, In: Journal of Economic Psychology, Vol. 10, S. 363–389.
Mittal, Vikas/ Ross, William T. jr./ Baldasare, Patrick M. (1998), The asymmetric impact on negative and positive attribute-level performance on overall satisfaction and repurchase intention, in: Journal of Marketing, Vol. 62, January, S. 33–47.
Nunnally, Juam C. (1978), Psychometric Theory, 2nd Ed.
Peter, J. Paul/ Churchill, Gilbert A. jr./ Brown, Tom J. (1993), Caution in the use of difference scores in consumer research, In: Journal of Consumer Research, Vol. 19, S. 655–662.
Purohit, Devavrat (1995), Playing the role of buyer and seller, In: Marketing Letters, Vol. 6, S. 101–110.
Puto, Christopher P. (1987), The framing of buying decisions, In: Journal of Consumer Research, Vol. 14, S. 301–315.
Rajendran, Raj K. N./ Tellis, Gerard J. (1994), Contextual and temporal components of reference price, in: Journal of Marketing, Vol. 58, January, S. 22–34.
Ritov, Ilana/ Baron, Jonathan (1992), Status-quo and omission biases, In: Journal of Risk and Uncertainty, Vol. 5, S. 49–61.
Samuelson, William/ Zeckhauser, Richard (1988), Status quo bias in decision making, In: Journal of Risk and Uncertainty, Vol. 1, S. 7–59.
Schneider, Sandra L. (1992), Framing and conflict: Aspiration level contingency, the status quo, and current theories of risky choice, In: Journal of Experimental Psychology: Learning, Memory, and Cognition, Vol. 18, S. 1040–1057.
Sen, Sankar (1993), Reference dependence and loss aversion on consumer choice processes, Diss., University of Pennsylvania.
Smith, Gerald E. (1996), Framing in advertising and the moderating impact of consumer education, in: Journal of Advertising Research, Vol. 36, September/October, S. 49–64.
Staw, Barry N. (1976), Knee-deep in the big muddy: A study of escalating commitment to chosen course of action, in: Organizational Behavior and Human Performance, Vol. 16, June, S. 27–44.
Sullivan, Kathryn/ Kida, Thomas (1995), The effect of multiple reference points and prior gains and losses on managers’ risky decision making, in: Organizational Behavior and Human Decision Processes, Vol. 64, October, S. 76–83.
Thaler, Richard (1985), Mental accounting and consumer choice, in: Marketing Science, Vol. 4, No. 3, Summer, S. 199–214.
Trommsdorff, Volker (1993), Konsumentenverhalten, 2. Aufl.
Tversky, Amos/ Kahneman, Daniel (1981), The framing decisions and the psychology of choice, in: Science, Vol. 211, January, S. 453–458.
Tversky, Amos/ Kahneman, Daniel (1991), Loss aversion in riskless choice: A reference-dependent model, In: Quarterly Journal of Economics, Vol. 106, S. 1039–1061.
von Nitzsch, Rüdiger (1998), Prospect Theory und Käuferverhalten, in: Die Betriebswirtschaft, 58. Jg., S. 622–634.
von Nitzsch, Rüdiger/Friedrich, Christian (1999), Entscheidungen in Finanzmärkten.
Weinberg, Peter (1981), Das Entscheidungsverhalten der Konsumenten.
West, Patricia M./ Broniarczyk, Susan M. (1998), Integrating multiple opinions: The role of aspiration level on consumer response to critic consensus, in: Journal of Consumer Research, Vol. 25, S. 38–51.
Whyte, Glenn/ Levi, Ariel S. (1994), The origins and functions of the reference point in risky group decision making: The case of the cuban missile crisis, in: Journal of Behavioral Decision Making, Vol. 7, S. 243–260.
Wiswede, Günter (1995), Einführung in die Wirtschaftspsychologie, 2. Aufl.
Zalles-Reiber, Manuel (1996), Produktveralterung und Industriedesign.
Zeelenberg, Marcel/ van Dijk, Eric (1997), A reverse sunk cost effect in risky decision making: Sometimes we have too much invested to gamble, in: Journal of Economic Psychology, Vol. 18, S. 677–691.
Author information
Authors and Affiliations
Rights and permissions
About this article
Cite this article
Gierl, H., Helm, R. & Stumpp, S. Wertfunktion der Prospect-Theorie, Produktpräferenzen und Folgerungen für das Marketing. Schmalenbachs Z betriebswirtsch Forsch 53, 559–588 (2001). https://doi.org/10.1007/BF03372659
Published:
Issue Date:
DOI: https://doi.org/10.1007/BF03372659