Abstract
Employing a time-lagged sample of 371 North American individuals working full time in a wide range of industries, occupations, and levels, we contribute to research on employee outcomes of corporate social responsibility (CSR) attributions as substantive (cause-serving) or symbolic (self-serving). Utilizing a mediated moderation model, our study extends previous findings by explaining how and why CSR attributions are related with work-related attitudes and subsequent individual performance. In support of our hypotheses, our findings indicate that the relationships between CSR attributions and individual performance are mediated through person–organization fit and work-related attitudes. Additionally, when CSR is perceived as important, substantive CSR is positively related to, and symbolic CSR is negatively related to, perception of fit with the organization. These findings contribute toward our understanding of the complex effect CSR has on employees’ work outcomes. Practical implications and future research directions are discussed.
Similar content being viewed by others
References
Abdullah, M. H., & Rashid, N. R. N. A. (2012). The implementation of corporate social responsibility (CSR) programs and its impact on employee organizational citizenship behavior. International Journal of Business and Commerce, 2(1), 67–75.
Aguinis, H., & Glavas, A. (2012). What we know and don’t know about corporate social responsibility: A review and research agenda. Journal of Management, 38(4), 932–968.
Aguinis, H., & Glavas, A. (2017). On corporate social responsibility, and search for meaningfulness through work. Journal of Management. doi:10.1177/0149206317691575.
Ajzen, I., & Fishbein, M. (2000). Attitudes and the attitude-behavior relation: Reasoned and automatic processes. European Review of Social Psychology, 11(1), 1–33.
Albinger, H. S., & Freeman, S. J. (2000). Corporate social performance and attractiveness as an employer to different job seeking populations. Journal of Business Ethics, 28(3), 243–253.
Amos, E. A., & Weathington, B. L. (2008). An analysis of the relation between employee-organization value congruence and employee attitudes. The Journal of Psychology, 142(6), 615–631.
Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411.
Arbuckle, J. L. (2008). Amos TM 17.0 user’s guide. Chicago. IL: SPSS.
Arbuckle, J. L. (2013). Amos 22.0 users guide. Aramonk, NY: Amos Development Corporation.
Ashforth, B. E., & Mael, F. (1989). Social identity theory and the organization. Academy of Management Review, 14(1), 20–39.
Backhaus, K. B., Stone, B. A., & Heiner, K. (2002). Exploring the relationship between corporate social performance and employer attractiveness. Business and Society, 41(3), 292–318.
Bagozzi, R. P., & Yi, Y. (1990). Assessing method variance in multitrait-multimethod matrices: The case of self-reported affect and perceptions at work. Journal of Applied Psychology, 75(5), 547–560.
Barnett, M. L. (2007). Stakeholder influence capacity and the variability of financial returns to corporate social responsibility. Academy of Management Review, 32(32), 794–816.
Bauman, C. W., & Skitka, L. J. (2012). Corporate social responsibility as a source of employee satisfaction. Research in Organizational Behavior: An Annual Series of Analytical Essays and Critical Reviews, 32, 63–86.
Behrend, T. S., Baker, B. A., & Thompson, L. F. (2009). Effects of pro-environmental recruiting messages: The role of organizational reputation. Journal of Business and Psychology, 24(3), 341–350.
Bentler, P. M. (1990). Comparative fit indexes in structural models. Psychological Bulletin, 107(2), 238.
Blau, P. M. (1964). Exchange and power in social life. New York, NY: Wiley.
Block, E. S., Glavas, A., Mannor, M. J., & Erskine, L. (2015). Business for good? An investigation into the strategies firms use to maximize the impact of financial corporate philanthropy on employee attitudes. Journal of Business Ethics. doi:10.1007/s10551-015-2930-8.
Bolino, M. C., Varela, J. A., Bande, B., & Turnley, W. H. (2006). The impact of impression management tactics on supervisor ratings of organizational citizenship behaviors. Journal of Organizational Behavior, 27(3), 281–297.
Brammer, S., Millington, A., & Rayton, B. (2007). The contribution of corporate social responsibility to organizational commitment. International Journal of Human Resource Management, 18(10), 1701–1719.
Cable, D. M., & DeRue, D. S. (2002). The convergent and discriminant validity of subjective fit perceptions. Journal of Applied Psychology, 87(5), 875–884.
Cable, D., & Graham, M. (2000). The determinants of job seekers’ reputation perceptions. Journal of Organizational Behavior, 21(8), 929–947.
Cable, D. M., & Turban, D. B. (2003). The value of organizational reputation in the recruitment context: A brand-equity perspective. Journal of Applied Social Psychology, 33(11), 2244–2266.
Cammann, C., Fichman, M., Jenkins, G. D., & Klesh, J. R. (1983). Assessing the attitudes and perceptions of organizational members. In S. E. Seashore, E. E. Lawler, P. H. Mirvis, & C. Cammann (Eds.), Assessing organizational change: A guide to methods, measures, and practices (pp. 71–138). New York, NY: Wiley.
Carmeli, A., Gilat, G., & Waldman, D. A. (2007). The role of perceived organizational performance in organizational identification, adjustment and job performance. Journal of Management Studies, 44(6), 972–992.
Carpenter, N. C., Berry, C. M., & Houston, L. (2014). A meta-analytic comparison of self-reported and other-reported organizational citizenship behavior: Self-reported and other-reported organizational citizenship behavior. Journal of Organizational Behavior, 35(4), 547–574.
Chin, W. W. (1998). Commentary: Issues and opinion on structural equation modeling. MIS Quarterly, 22(1), 7–16.
Choi, S. B., & Ebrahim, U. S. M. (2015). The impact of perceived corporate social responsibility on organizational commitment of ICT workers. Information (Japan), 18(5), 1521–1530.
Christmann, P., & Taylor, G. (2006). Firm self-regulation through international certifiable standards: Determinants of symbolic versus substantive implementation. Journal of International Business Studies, 37(6), 863–878.
Chun, H. H., & Giebelhausen, M. (2012). Reversing the green backlash in services: Credible competitors help large companies go green. Journal of Service Management, 23(3), 400–415.
Chun, J. S., Shin, Y., Choi, J. N., & Kim, M. S. (2013). How does corporate ethics contribute to firm financial performance? The mediating role of collective organizational commitment and organizational citizenship behavior. Journal of Management, 39(4), 853–877.
Coldwell, D. A., Billsberry, J., van Meurs, N., & Marsh, P. J. G. (2008). The effects of person-organization ethical fit on employee attraction and retention: Towards a testable explanatory model. Journal of Business Ethics, 78(4), 611–622.
Cone. (2008). Civic-minded millennials prepared to reward or punish companies based on commitment to social causes. Cone Communications. http://www.csrwire.com/News/6641.html. Accessed March 15, 2017.
Connelly, B. L., Certo, S. T., Ireland, R. D., & Reuzel, C. R. (2011). Signaling theory: A review and assessment. Journal of Management, 37(1), 39–67.
D’Aprile, G., & Talò, C. (2015). How corporate social responsibility influences organizational commitment: A psychosocial process mediated by organizational sense of community. Employee Responsibilities and Rights Journal, 27(4), 241–269.
De Roeck, K., & Delobbe, N. (2012). Do environmental CSR initiatives serve organizations’ legitimacy in the oil industry? Exploring employees’ reactions through organizational identification theory. Journal of Business Ethics, 110(4), 397–412.
De Roeck, K., Marique, G., Stinglhamber, F., & Swaen, V. (2014). Understanding employees’ responses to corporate social responsibility: Mediating roles of overall justice and organisational identification. International Journal of Human Resource Management, 25(1), 91–112.
Deloitte. (2016). The 2016 Deloitte millennial survey. Deloitte. http://www2.deloitte.com/global/en/pages/about-deloitte/articles/millennialsurvey.html. Accessed February 28, 2017.
Dhanesh, G. S. (2012). The view from within: Internal publics and CSR. Journal of Communication Management, 16(1), 39–58.
Ditlev-Simonsen, C. D. (2015). The relationship between Norwegian and Swedish employees’ perception of corporate social responsibility and affective commitment. Business and Society, 54(2), 229–253.
Dogl, C., & Holtbruegge, D. (2014). Corporate environmental responsibility, employer reputation and employee commitment: An empirical study in developed and emerging economies. International Journal of Human Resource Management, 25(12), 1739–1762.
Donia, M. B. L., & Tetrault Sirsly, C. A. (2016). Determinants and consequences of employee attributions of corporate social responsibility as substantive or symbolic. European Management Journal, 34(3), 232–242.
Donia, M. B. L., Tetrault Sirsly, C. A., & Ronen, S. (2017). employee attributions of corporate social responsibility as substantive or symbolic: Validation of a measure. Applied Psychology: An International Review, 66(1), 103–142.
Dorfman, L., Cheyne, A., Friedman, L. C., Wadud, A., & Gottlieb, M. (2012). Soda and tabacco industry corporate social responsibility campaigns: How do they compare? PLoS Medicine, 9(6), 1–7.
Du, S., Bhattacharya, C. B., & Sen, S. (2015). Corporate social responsibility, multi-faceted job-products, and employee outcomes. Journal of Business Ethics, 131(2), 319–335.
Eisenberger, R., Cummings, J., Aemeli, S., & Lynch, P. (1997). Perceived organizational support, discretionary treatment, and job satisfaction. Journal of Applied Psychology, 82(5), 812–820.
Elsbach, K. D. (1999). An expanded model of organizational identification. Research in Organizational Behavior, 21, 163–200.
Erdogan, B., Bauer, T. N., & Taylor, S. (2015). Management commitment to the ecological environment and employees: Implications for employee attitudes and citizenship behaviors. Human Relations, 68(11), 1669–1691.
Ersoy, I., & Aksehirli, Z. (2015). Effects of perceptions of corporate social responsibility on employer attractiveness. Research Journal of Business & Management, 2(4), 507–518.
Evans, W. R., & Davis, W. D. (2011). An examination of perceived corporate citizenship, job applicant attraction, and CSR work role definition. Business and Society, 50(3), 456–480.
Evans, W. R., Goodman, J. M., & Davis, W. D. (2011). The impact of perceived corporate citizenship on organizational cynicism, OCB, and employee deviance. Human Performance, 24(1), 79–97.
Farooq, O., Payaud, M., Merunka, D., & Valette-Florence, P. (2014). The impact of corporate social responsibility on organizational commitment: Exploring multiple mediation mechanisms. Journal of Business Ethics, 125(4), 563–580.
Farooq, O., Rupp, D. E., & Farooq, M. (2016). The multiple pathways through which internal and external corporate social responsibility influence organizational identification and multifoci outcomes: The moderating role of cultural and social orientations. Academy of Management Journal. doi:10.5465/amj.2014.0849.
Fieldmann, D., Wall, M., Hosea, J., Banker, L., & Ponce, J. (2015). Cause, influence, and the next generation workforce: The 2015 millennial impact report. The Case Foundation. http://www.themillennialimpact.com/research. Accessed March 15, 2017.
Folger, R., Cropanzano, R., & Goldman, B. (2005). What is the relationship between justice and morality? In J. E. Greenberg & J. A. Colquitt (Eds.), Handbook of organizational justice (pp. 215–245). Mahwah, NJ: Erlbaum.
Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics. Journal of Marketing Research, 18(3), 382–388.
Frazier, M. (2007). Costly red campaign reaps meager $18 million. Advertising Age. http://adage.com/article/news/costly-red-campaign-reaps-meager-18-million/115287/. Accessed October 7, 2017.
Ghosh, D., & Gurunathan, L. (2014). Linking perceived corporate social responsibility and intention to quit: The mediating role of job embeddedness. Vision, 18(3), 175–183.
Gilbert, D. T., & Malone, P. S. (1995). The correspondence bias. Psychological Bulletin, 117(1), 21–38.
Glavas, A., & Kelley, K. (2014). The effects of perceived corporate social responsibility on employee attitudes. Business Ethics Quarterly, 24(2), 165–202.
Greening, D. W., & Turban, D. B. (2000). Corporate social performance as a competitive advantage in attracting a qualified workforce. Business and Society, 39(3), 254–280.
Gupta, M. (2017). Corporate social responsibility, employee-Company identification, and organizational commitment: Mediation by employee engagement. Current Psychology, 36(1), 101–109.
Hansen, S. D., Dunford, B. B., Boss, A. D., Boss, R. W., & Angermeier, I. (2011). Corporate social responsibility and the benefits of employee trust: A cross-disciplinary perspective. Journal of Business Ethics, 102(1), 29–45.
Hayes, A. F. (2013). Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. New York, NY: The Guilford Press.
Hoffman, B. J., Blair, C. A., Meriac, J. P., & Woehr, D. J. (2007). Expanding the criterion domain? A quantitative review of the OCB literature. Journal of Applied Psychology, 92(2), 555–566.
Hofman, P. S., & Newman, A. (2014). The impact of perceived corporate social responsibility on organizational commitment and the moderating role of collectivism and masculinity: Evidence from china. International Journal of Human Resource Management, 25(5), 631–652.
Hofstede, G. (1983). The cultural relativity of organizational practices and theories. Journal of International Business Studies, 14(2), 75–89.
Hsieh, Y. H., & Chan, J. Y. (2012). Corporate social responsibility: A concern among employees. Human Systems Management, 31(3–4), 219–230.
Iacobucci, D., Saldanha, N., & Deng, X. (2007). A meditation on mediation: Evidence that structural equations models perform better than regressions. Journal of Consumer Psychology, 17(2), 140–154.
Jahdi, K. S., & Acikdilli, G. (2009). Marketing communications and corporate social responsibility (CSR): Marriage of convenience or shotgun wedding? Journal of Business Ethics, 88(1), 103–113.
Jones, D. A. (2010). Does serving the community also serve the company? Using organizational identification and social exchange theories to understand employee responses to a volunteerism program. Journal of Occupational and Organizational Psychology, 83(4), 857–878.
Jones, D. A., Willness, C. R. & MacNeil, S. (2009). Corporate social responsibility and recruitment: Testing person-organization fit and signaling mechanisms. In Best paper proceedings of the 69th annual meeting of the academy of management, Chicago, IL. The Academy of Management. http://proceedings.aom.org/content/2009/1/1.284.full.pdf+html. Accessed June 15, 2015.
Jones, D. A., Willness, C. R., & Madey, S. (2014). Why are job seekers attracted by corporate social performance? Experimental and field tests of three signal-based mechanisms. Academy of Management Journal, 57(2), 383–404.
Judge, T. A., & Cable, D. M. (1997). Applicant personality, organizational culture, and organization attraction. Personnel Psychology, 50(2), 359–394.
Kelloway, E. K., Loughlin, C., Barling, J., & Nault, A. (2002). Self-reported counterproductive behaviors and organizational citizenship behaviors: Separate but related constructs. International Journal of Selection and Assessment, 10(1–2), 143–151.
Kidwell, R. E., & Bennett, N. (1993). Employee propensity to withhold effort: A conceptual model to intersect three avenues of research. Academy of Management Review, 18(3), 429–456.
Kim, A., Kim, Y., Han, K., Jackson, S. E., & Ployhart, R. E. (2017). Multilevel influences on voluntary workplace green behavior: Individual differences, leader behavior, and coworkwer advocacy. Journal of Management, 43(5), 1335–1358.
Kim, H. R., Lee, M., Lee, H. T., & Kim, N. M. (2010). Corporate social responsibility and employee-company identification. Journal of Business Ethics, 95(4), 557–569.
Kim, S., & Park, H. (2011). Corporate social responsibility as an organizational attractiveness for prospective public relations practitioners. Journal of Business Ethics, 103(4), 639–653.
Kline, R. B. (2011). Principles and practice of structural equation modeling (3rd ed.). New York: The Guilford Press.
Korsgaard, M. A., Meglino, B. M., & Lester, S. W. (1996). The effect of other-oriented values on decision making: A test of propositions of a theory of concern for others in organizations. Organizational Behavior and Human Decision Processes, 68(3), 234–245.
Kristof, A. L. (1996). Person-organization fit: An integrative review of its conceptualizations, measurement, and implications. Personnel Psychology, 49(1), 1–49.
Kristof-Brown, A. L., Zimmerman, R. D., & Johnson, E. C. (2005). Consequences of individuals’ fit at work: A meta-analysis of person-job, person-organization, person-group, and person-supervisor fit. Personnel Psychology, 58(2), 281–342.
LePine, J. A., Erez, A., & Johnson, D. E. (2002). The nature and dimensionality of organizational citizenship behavior: A critical review and meta-analysis. Journal of Applied Psychology, 87(1), 52–65.
Lewis, S. (2008). Keynote address as presented by Stephen Lewis at the 2008 ASAC conference in Halifax, Nova Scotia, Canada. Canadian Journal of Administrative Sciences, 25(4), 261–267.
Liden, R. C., Wayne, S. J., Jaworski, R. A., & Bennett, N. (2004). Social loafing: A field investigation. Journal of Management, 30(2), 285–304.
Lin, C. P., Lyau, N. M., Tsai, Y. H., Chen, W. Y., & Chiu, C. K. (2010). Modeling corporate citizenship and its relationship with organizational citizenship behaviors. Journal of Business Ethics, 95(3), 357–372.
Lin, C., Tsai, Y., Joe, S., & Chiu, C. (2012). Modeling the relationship among perceived corporate citizenship, firms’ attractiveness, and career success expectation. Journal of Business Ethics, 105(1), 83–93.
Lockett, A., Moon, J., & Visser, W. (2006). Corporate social responsibility in management research: Focus, nature, salience and sources of influence. Journal of Management Studies, 43(1), 115–136.
Mael, F., & Ashforth, B. E. (1992). Alumni and their alma mater: A partial test of the reformulated model of organizational identification. Journal of organizational Behavior, 13(2), 103–123.
Maignan, I., Ferrell, O. C., & Hult, G. T. M. (1999). Corporate citizenship: Cultural antecedents and business benefits. Journal of the Academy of Marketing Science, 27(4), 455–469.
Margolis, J. D., & Walsh, J. P. (2001). People and profits? The search for a link between a company’s social and financial performance. Mahway, N.J.: Lawrence Erlbaum Associates, Publishers.
Mathew, R., & Krishnatray, P. (2011). Influence of corporate citizenship on employee job attitudes. Journal of Creative Communications, 6(3), 277–295.
McShane, L., & Cunningham, P. (2012). To thine own self be true? Employees’ judgment of the authenticity of their organization’s corporate social responsibility program. Journal of Business Ethics, 108(1), 81–100.
McWilliams, A., & Siegel, D. S. (2001). Corporate social responsibility: A theory of the firm perspective. Academy of Management Review, 26(1), 117–127.
McWilliams, A., Siegel, D. S., & Wright, P. M. (2006). Corporate social responsibility: Strategic implications. Journal of Management Studies, 43(1), 1–18.
Meinster, J. (2012). The future of work: Corporate social responsibility attracts top talent. Forbes. https://www.forbes.com/sites/jeannemeister/2012/06/07/the-future-of-work-corporate-social-responsiblity-attracts-top-talent/#4a9d3dcb3f95. Accessed June 9, 2017.
Moldavskiy, V. (2016). Corporate social responsibility can be good for business. Chicago Tribune. http://www.chicagotribune.com/business/success/businesscollective/tca-corporate-social-responsibility-good-for-business-20160531-story.html. Accessed June 9, 2016.
Moon, T., Hur, W., Ko, S., Kim, J., & Yoon, S. (2014). Bridging corporate social responsibility and compassion at work relations to organizational justice and affective organizational commitment. Career Development International, 19(1), 49–72.
Mueller, K., Hattrup, K., Spiess, S., & Lin-Hi, N. (2012). The effects of corporate social responsibility on employees’ affective commitment: A cross-cultural investigation. Journal of Applied Psychology, 97(6), 1186–1200.
Newman, A., Nielsen, I., & Miao, Q. (2015). The impact of employee perceptions of organizational corporate social responsibility practices on job performance and organizational citizenship behavior: Evidence from the Chinese private sector. International Journal of Human Resource Management, 26(9), 1226–1242.
Park, S., & Levy, S. E. (2014). Corporate social responsibility: Perspectives of hotel frontline employees. International Journal of Contemporary Hospitality Management, 26(3), 332–348.
Peloza, J. (2009). The challenge of measuring financial impacts from investments in corporate social performance. Journal of Management, 35(6), 1518–1541.
Peterson, D. K. (2004). The relationship between perceptions of corporate citizenship and organizational commitment. Business and Society, 43(3), 296–319.
Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2012). Sources of method bias in social science research and recommendations on how to control it. Annual Review of Psychology, 63(1), 539–569.
Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviors and their effects on followers’ trust in leader, satisfaction, and organizational citizenship behaviors. The Leadership Quarterly, 1(2), 107–142.
Preacher, K. J., & Hayes, A. F. (2008). Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behavior Research Methods, 40(3), 879–891.
Rae, K., Sand, J., & Gadenne, D. (2015). The association between organizational commitment and corporate social responsibility-environmental performance within an integrated sustainability balanced scorecard framework. Issues in Social & Environmental Accounting, 9(1), 32–50.
Rego, A., Leal, S., Cunha, M. P., Faria, J., & Pinho, C. (2010). How the perceptions of five dimensions of corporate citizenship and their inter-inconsistencies predict affective commitment. Journal of Business Ethics, 94(1), 107–127.
Rousseau, D. M. (1989). Psychological and implied contracts in organizations. Employee Responsibilities and Rights Journal, 2, 212–139.
Rozin, P., & Royzman, E. B. (2001). Negativity bias, negativity dominance, and contagion. Personality and Social Psychology Review, 5(4), 296–320.
Rupp, D. E. (2011). An employee-centered model of organizational justice and social responsibility. Organizational Psychology Review, 1(1), 72–94.
Rupp, D. E., & Mallory, D. B. (2015). Corporate social responsibility: Psychological, person-centric, and progressing. Annual Review of Organizational Psychology and Organizational Behavior, 2, 211–236.
Rupp, D. E., Shao, R., Thornton, M. A., & Skarlicki, D. P. (2013). Applicants’ and employees’ reactions to corporate social responsibility: The moderating effects of first-party justice perceptions and moral identity. Personnel Psychology, 66(4), 895–933.
Satorra, A., & Bentler, P. M. (1988). Scaling corrections for statistics in covariance structure analysis (UCLA Statistics Series 2). Los Angeles, CA: University of California at Los Angeles, Department of Psychology.
Sheel, R. C., & Vohra, N. (2015). Relationship between perceptions of corporate social responsibility and organizational cynicism: The role of employee volunteering. International Journal of Human Resource Management, 27(13), 1373–1392.
Siegle, L. (2009). Is it possible to be an eco-friendly tourist? The Guardian. http://www.guardian.co.uk/environment/2009/nov/22/lucy-siegle-eco-friendly-tourism. Accessed June 15, 2016.
Skarlicki, D. P., & Kulik, C. T. (2005). Third party reactions to employee (mis)treatment: A justice perspective. Research in Organizational Behavior, 26, 183–229.
Skarmeas, D., & Leonidou, C. N. (2013). When consumers doubt, watch-out! The role of CSR skepticism. Journal of Business Research, 66(10), 1831–1838.
Smith, S., & Kumar, A. (2013). Impact of corporate social responsibility on employee organizational commitment within the gaming industry. Advances in Hospitality and Leisure, 9, 49–67.
Sohn, M., Sohn, W., Klaas-Wissing, T., & Hirsch, B. (2015). The influence of corporate social performance on employer attractiveness in the transport and logistics industry insights from German junior talent. International Journal of Physical Distribution & Logistics Management, 45(5), 486–505.
Spreitzer, G. M. (1995). Psychological empowerment in the workplace: Dimensions, measurement, and validation. Academy of Management Journal, 38(5), 1442–1465.
Steiger, J. H., & Lind, J. C. (1980). Statistically based tests for the number of common factors. Paper presented at the annual Spring Meeting of the Psychometric Society, Iowa City, IA (Vol. 758, pp. 424-453).
Stites, J. P., & Michael, J. H. (2011). Organizational commitment in manufacturing employees: Relationships with corporate social performance. Business and Society, 50(1), 50–70.
Sully de Luque, M., Ishburn, N. T., Waldman, D. A., & House, R. J. (2008). Unrequited profit: How stakeholder and economic values relate to subordinates’ perceptions of leadership and firm performance. Administrative Science Quarterly, 53(4), 626–654.
Sun-Young, P., & Levy, S. E. (2014). Corporate social responsibility: Perspectives of hotel frontline employees. International Journal of Contemporary Hospitality Management, 26(3), 332–348.
Swartz, M. (2017). Corporate social responsibility promotes employee engagement: New study shows shat “Doing Good” can help you retain motivated staff. Monster. https://hiring.monster.ca/hr/hr-best-practices/workforce-management/employee-retention-strategies/corporate-social-responsibility-canada.aspx. Accessed June 9, 2017.
Tsai, Y. H., Joe, S. W., Lin, C. P., & Wang, R. T. (2014). Modeling job pursuit intention: Moderating mechanisms of socio-environmental consciousness. Journal of Business Ethics, 125(2), 287–298.
Tucker, L. R., & Lewis, C. (1973). The reliability coefficient for maximum likelihood factor analysis. Psychometrika, 38(1), 1–10.
Turban, D. B., & Greening, D. W. (1997). Corporate social performance and organizational attractiveness to prospective employees. Academy of Management Journal, 40(3), 658–672.
Valentine, S., & Fleischman, G. (2008). Ethics programs, perceived corporate social responsibility and job satisfaction. Journal of Business Ethics, 77(2), 159–172.
Vlachos, V. A., Panagopoulos, N. G., & Rapp, A. A. (2013). Feeling good by doing good: Employee CSR-induced attributions, job satisfaction, and the role of charismatic leadership. Journal of Business Ethics, 118(3), 577–588.
Vlachos, P. A., Panagopoulos, N. G., & Rapp, A. A. (2014a). Employee judgments of and behaviors toward corporate social responsibility: A multi-study investigation of direct, cascading, and moderating effects. Journal of Organizational Behavior, 35(7), 990–1017.
Vlachos, P. A., Panagopoulos, N. G., Theotokis, A., Singh, R., & Singh, R. K. (2014b). When do corporate social responsibility initiatives impact on customer-facing employees? evidence from india and the netherlands. International Journal of Human Resource Management, 25(22), 3086–3112.
Vlachos, P. A., Theotokis, A., & Panagopoulos, N. G. (2010). Sales force reactions to corporate social responsibility: Attributions, outcomes, and the mediating role of organizational trust. Industrial Marketing Management, 39(7), 1207–1218.
Waldman, D. A., & Siegel, D. (2008). Defining the socially responsible leader. The Leadership Quarterly, 19(1), 117–131.
Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17(3), 601–617.
Wong, I. A., & Gao, J. H. (2014). Exploring the direct and indirect effects of CSR on organizational commitment the mediating role of corporate culture. International Journal of Contemporary Hospitality Management, 26(4), 500–525.
You, C. S., Huang, C. C., Wang, H. B., Liu, K. N., Lin, C. H., & Tseng, J. S. (2013). The relationship between corporate social responsibility, job satisfaction and organizational commitment. International Journal of Organizational Innovation, 5(4), 65–77.
Zand, D. E. (1972). Trust and managerial problem solving. Administrative Science Quarterly, 17(2), 229–239.
Acknowledgements
Magda Donia has received a research grant from the Social Sciences and Humanities Research Council of Canada that partly funded this data collection (#430-2014-00296).
Author information
Authors and Affiliations
Corresponding author
Ethics declarations
Conflict of interest
The authors declare that they have no conflicts of interest.
Ethics Approval
Ethics approval for data collection for this study was obtained under certificate # 05-12-06.
Human Participants and Animals Rights
All procedures performed in studies involving human participants were in accordance with the ethical standards of the institutional and/or national research committee and with the 1964 Helsinki declaration and its later amendments or comparable ethical standards.
Informed Consent
Informed consent was obtained from all individual participants included in the study.
Additional information
The third author, Carol-Ann Tetrault Sirsly passed away while the work on this paper was in progress. We wish to dedicate this paper to her loving family; in particular her husband Tony, and daughters Dominique and Francesca. Dearly missed, our dear friend and exemplary colleague continues to impact us.
Carol-Ann Tetrault Sirsly: In Memoriam
Rights and permissions
About this article
Cite this article
Donia, M.B.L., Ronen, S., Tetrault Sirsly, CA. et al. CSR by Any Other Name? The Differential Impact of Substantive and Symbolic CSR Attributions on Employee Outcomes. J Bus Ethics 157, 503–523 (2019). https://doi.org/10.1007/s10551-017-3673-5
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s10551-017-3673-5