Abstract
A robust stakeholder analysis requires extensive conceptual and empirical work. Yet it is often unclear how to effectively do so. This paper introduces a new method—the Stakeholder Tokens—for designers to elicit a more inclusive set of stakeholders and gain better understanding of stakeholder interrelationships and dynamics. Stakeholder Tokens present a playful hands-on design approach to support value sensitive design stakeholder analyses by employing a style of role play.
This is a preview of subscription content, log in via an institution to check access.
Similar content being viewed by others
References
Bardzell, J., & Bardzell, S. (2015). The user reconfigured: On subjectivities of information. In Proceedings of The Fifth Decennial Aarhus Conference on Critical Alternatives (pp. 133–144).
Bjerknes, G., Ehn, P., Kyng, M., & Nygaard, K. (1987). Computers and Democracy: A Scandinavian Challenge. Aldershot: Gower Pub Co.
Cantoni, L., Botturi, L., Faré, M., & Bolchini, D. (2009). Playful holistic support to HCI requirements using LEGO bricks. In Proceedings of the International Conference on Human Centered Design (pp. 844–853).
Card, S. K., Moran, T. P., & Newell, A. (1983). The Psychology of Human–Computer Interaction. Mahwah: Lawrence Erlbaum Associates Publishers.
Czeskis, A., Dermendjieva, I., Yapit, H., Borning, B., Friedman, B., Gill, B., & Kohno, T. (2010). Parenting from the pocket: Value tensions and technical directions for secure and private parent–teen mobile safety. In Proceedings of the Sixth Symposium on Usable Privacy and Security (SOUPS ‘16), Article No. 15. https://doi.org/10.1145/1837110.1837130.
DiSalvo, C. (2012). Adversarial Design. Cambridge: The MIT Press.
Friedman, B., & Hendry, D. (in press). Value Sensitive Design: Shaping Technology with Moral Imagination. Cambridge: The MIT Press.
Friedman, B., Kahn, P. H., & Borning, A. (2006). Value sensitive design and information systems. In P. Zhang & Galletta, F. (Eds.), Human–computer Interaction in Management Information Systems: Foundations. M.E. Sharpe, Inc., (pp. 348–372).
Gaver, B. (2009). Designing for homo ludens, still. In (Re)searching the Digital Bauhaus (pp. 163–178).
Jenkins, T., Le Dantec, C. A., DiSalvo, C., Lodato, T., & Asad, M. (2016). Object-oriented publics. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI ‘16), (pp. 827–839). https://doi.org/10.1145/2858036.2858565.
Miller, J. K., Friedman, B., Jancke, G., & Gill, B. (2007). Value tensions in design: the value sensitive design, development, and appropriation of a corporation’s groupware system. In Proceedings of the 2007 international ACM conference on Supporting group work (GROUP ‘07), (pp. 281–290). https://doi.org/10.1145/1316624.1316668.
Olivier, P., & Wright, P. (2015). Digital civics: taking a local turn. Interactions, 22(4), 61–63. https://doi.org/10.1145/2776885.
Rector, K., Milne, L., Ladner, R. E., Friedman, B., & Kientz, J. A. (2015). Exploring the opportunities and challenges with exercise technologies for people who are blind or low-vision. In Proceedings of the 17th International ACM SIGACCESS Conference on Computers & Accessibility (ASSETS ‘15) (pp. 203–214). https://doi.org/10.1145/2700648.2809846.
Stark, H., Dudzinski, D., & White, N. (2013). Physician aid-in-dying. Retrieved January 2017 from: http://depts.washington.edu/bioethx/topics/pad.html.
Winograd, T., & Flores, F. (1986). Understanding Computers and Cognition: A New Foundation for Design. Intellect Books.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
About this article
Cite this article
Yoo, D. Stakeholder Tokens: a constructive method for value sensitive design stakeholder analysis. Ethics Inf Technol 23, 63–67 (2021). https://doi.org/10.1007/s10676-018-9474-4
Published:
Issue Date:
DOI: https://doi.org/10.1007/s10676-018-9474-4