Skip to main content

Advertisement

Log in

(Mis)trusting the process: how post-disaster home buyout processes can degrade public trust

  • Original Paper
  • Published:
Natural Hazards Aims and scope Submit manuscript

Abstract

Federally funded housing buyout programs are the dominant method of government-supported retreat in the USA. Done correctly, buyouts can reduce pre-disaster vulnerability and facilitate post-disaster recovery. However, the success of buyout programs hinges on successful coordination and implementation by local administrators, who represent buyout participants, manage the buyout process at the community level, and connect them to state and federal resources. Because of this, trust between local administrators and the members of their communities is crucial for project participation and successful outcomes. While local administrators play a critical role in the buyout program, their role in building trust throughout the process has been an understudied aspect of the buyout literature. To address this gap, our paper examines the perceptions of local buyout administrators related to trust. This is done through a study of the conditions following Hurricane Matthew’s landfall in North Carolina, USA, in 2016 using in-depth interviews with 18 local HMGP administrators, and an analysis of over 300 local newspaper articles to study how trust is built and lost in the buyout process. Our findings indicate that a lack of program clarity, unclear communication about the program’s guidelines across all levels of governments, and extended time frames deteriorated public trust in a manner that hindered program success and diminished program results.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1
Fig. 2
Fig. 3

Similar content being viewed by others

References

Download references

Acknowledgements

This paper is based upon work graciously supported by the North Carolina Community Foundation Disaster Relief Fund.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Nora Louise Schwaller.

Additional information

Publisher's Note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Schwaller, N.L., Campbell, L., Nguyen, M.T. et al. (Mis)trusting the process: how post-disaster home buyout processes can degrade public trust. Nat Hazards 111, 2681–2702 (2022). https://doi.org/10.1007/s11069-021-05153-2

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s11069-021-05153-2

Keywords

Navigation