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Balancing in-house and outsourced logistics services: effects on supply chain agility and firm performance

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Abstract

The purpose of this study is to explore the role of logistics strategies (flexibility, collaboration, and differentiation) as antecedents of supply chain agility (SCA) and financial performance. Toward this end, we develop an integrative model based on the strategy–structure–performance paradigm, the resource-based view, and the relational view. Using structural equation modeling, we test the model with survey data gathered from 279 companies. The findings indicate that logistics strategies influence financial performance both directly and indirectly through SCA, providing empirical evidence for SCA’s central role in helping firms quickly sense and respond to changing environments.

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  1. Valdosta State University, 1500 N. Patterson St., Valdosta, GA, 31698, USA

    Taewon Hwang

  2. St. Mary’s University, One Camino Santa Maria, San Antonio, TX, 78228, USA

    Sung Tae Kim

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  1. Taewon Hwang
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Table 7 Common method bias analysis
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Hwang, T., Kim, S.T. Balancing in-house and outsourced logistics services: effects on supply chain agility and firm performance. Serv Bus 13, 531–556 (2019). https://doi.org/10.1007/s11628-018-00394-x

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