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Evaluating Business and Industry Training

  • Book
  • © 1987

Overview

Editors:
  1. Leslie Steven May

    1. Digital Equipment Corporation, USA

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    You can also search for this editor in PubMed   Google Scholar

  2. Carol Ann Moore

    1. Digital Equipment Corporation, USA

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    You can also search for this editor in PubMed   Google Scholar

  3. Stephen J. Zammit

    1. Digital Equipment Corporation, USA

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    You can also search for this editor in PubMed   Google Scholar

Part of the book series: Evaluation in Education and Human Services (EEHS, volume 17)

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Table of contents (15 chapters)

  1. Front Matter

    Pages i-xvii
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  2. Organizational Context of Training Evaluation

    1. Front Matter

      Pages 1-1
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    2. The Role of Training in Implementing Strategic Change

      • Diane J. Gherson, Carol Ann Moore
      Pages 3-18

    3. Strategic Evaluation of Training

      • Frederick J. McDonald
      Pages 19-40

    4. The Organizational Context of Training Evaluation for Staff Development

      • Chester Delaney
      Pages 41-55

    5. Evaluating Training Programs for Decision Making

      • Marc J. Rosenberg
      Pages 57-74

    6. Management Education: Articulating the Unspoken, Riding the Herd, Wasting Money, or Preparing for Tomorrow?

      • Cynthia A. Ingols
      Pages 75-99

  3. Evaluation of Training Products

    1. Front Matter

      Pages 101-101
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    2. Evaluation Issues in the Educational Product Life Cycle

      • Steven Arnoff
      Pages 103-124

    3. Applying Quality Management Concepts and Techniques to Training Evaluation

      • Leslie Steven May
      Pages 125-137

    4. Content Validity as an Evaluation Strategy for Examining Training Programs

      • Irwin L. Goldstein
      Pages 139-151

    5. The Role of Media in the Evaluation of Training

      • Richard E. Clark
      Pages 153-167

    6. Management Education: An Emerging Role for Systematic Evaluation

      • James A. Kilmurray, Jean Trescott Lambert
      Pages 169-184

  4. Evaluating and Maximizing the Use of Evaluation Results

    1. Front Matter

      Pages 185-185
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    2. Establishing Corporate Evaluation Policy — Cost Versus Benefit

      • Patricia Monteau
      Pages 187-206

    3. Communicating Evaluation Results: The External Evaluator Perspective

      • Dale C. Brandenburg
      Pages 207-231

    4. Communicating Evaluation Results: The Internal Evaluator Perspective

      • Vitoria N. Zammit
      Pages 233-248

    5. Implementing a Testing Strategy within a Training Program

      • Stephen J. Zammit
      Pages 249-263

    6. Use of Training Data in Personnel Decision Making

      • Joel P. Wiesen
      Pages 265-284

  5. Back Matter

    Pages 285-294
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Keywords

About this book

In the abstract, training is seen as valuable by most people in business and industry. However, in the rush of providing training programs "on time" and "within budget," evaluation of training is frequently left behind as a "nice to have" addition, if practical. In addition, the training function itself is left with the dilemma of proving its worth to management without a substantive history of evaluation. This book is designed to provide managers, educators, and trainers alike the opportunity to explore the issues and benefits of evaluating business and industry training. The purpose is to motivate more effective decisions for training investments based on information about the value of training in attaining business goals. Without evaluation, the value of specific training efforts cannot be adequately measured, the value of training investments overall cannot be fully assessed, and the contributions of the training function to the corporation's goals cannot be duly recognized. Articles are grouped into three sections, althou~h many themes appear across sections. The first section estabhshes the context of training evaluation in a business organization. The second section emphasizes evaluation of training products and services; and the third section discusses costs and benefits of evaluation, and communication and use of evaluation results in decision making. In Section I, the context of training evaluation is established from a variety of perspectives. First, training and trainin~ evaluation are discussed in the context of corporate strateglc goals.

Editors and Affiliations

  • Digital Equipment Corporation, USA

    Leslie Steven May, Carol Ann Moore, Stephen J. Zammit

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