Skip to main content

Interpreter-Mediated Encounters in Complex Humanitarian Settings: Language and Cultural Mediation at Emergency ONG Onlus

  • Chapter
  • First Online:
Interpreting Conflict

Part of the book series: Palgrave Studies in Languages at War ((PASLW))

Abstract

Nongovernmental organizations (NGOs) that provide aid to migrants and refugees involved in humanitarian crises after conflicts must meet language and mediation needs arising both in the war zone and faraway areas, as a direct consequence of conflicts and migration. Despite growing academic interest in the role of interpreters in conflicts, scant literature exists on the interpreters working for NGOs in complex humanitarian settings. Italian NGO Emergency ONG Onlus provides free healthcare to victims of wars and poverty and people in need in Italy and worldwide. Its cultural mediators carry out translation, socio-orientation and cultural mediation activities. Focusing on the role of Emergency’s cultural mediators, this chapter contends that language mediation is a form of humanitarian aid and promotes peace, solidarity and respect for human rights.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    “The Republic protects health as a fundamental right of the individual and in the interest of the community and guarantees free treatment to the destitute” (Costituzione della Repubblica Italiana 1948, 10, my translation).

  2. 2.

    The research study is part of an ongoing PhD project on humanitarian interpreting being carried out by the author under the supervision of Professor Lucía Ruiz Rosendo (Interpreting Department, Faculty of Translation and Interpreting, University of Geneva).

  3. 3.

    Emergency (2020). “Cultural Mediator.” Accessed 21 February 2020. https://en.emergency.it/job-descriptions/cultural-mediator.

  4. 4.

    Emergency (2020). “Castel Volturno Outpatient Clinic.” Accessed 21 February 2020. https://en.emergency.it/projects/italy-castel-volturno-clinic.

References

  • Angelelli, Claudia V. 2004. Medical Interpreting and Cross-Cultural Communication. Cambridge: Cambridge University Press.

    Book  Google Scholar 

  • Baraldi, Claudio. 2018. Interpreting as Mediation of Migrants’ Agency and Institutional Support. A Case Analysis. Journal of Pragmatics 125: 13–27.

    Article  Google Scholar 

  • Bellardinelli, Andrea. 2017. Le attività di Emergency ‘Programma Italia’ rivolte ai migranti e persone in stato di bisogno. In Conflitti, guerre civili, vittime e diritto internazionale, ed. Maria Immacolata Macioti, 76–83. Roma: Mediascape/Edizioni ANRP.

    Google Scholar 

  • Caritas, and Fondazione Migrantes. 2017. XXVII Rapporto Immigrazione 2017–2018. Roma: Centro Studi e Ricerche IDOS.

    Google Scholar 

  • Costituzione della Repubblica Italiana. 1948. https://www.cortecostituzionale.it/documenti/download/pdf/Costituzione_della_Repubblica_italiana.pdf. Accessed 21 February 2020.

  • Cross, Terry L., et al. 1989. Towards a Culturally Competent System of Care: A Monograph on Effective Services for Minority Children Who Are Severely Emotionally Disturbed. Washington, DC: Georgetown University Child Development Center.

    Google Scholar 

  • Delgado Luchner, Carmen. 2018. Contact Zones of the Aid Chain: The Multilingual Practices of Two Swiss Development NGOs. Translation Spaces 7 (1): 44–64.

    Article  Google Scholar 

  • Delgado Luchner, Carmen, and Leila Kherbiche. 2018. Without Fear or Favour? The Positionality of ICRC and UNHCR Interpreters in the Humanitarian Field. Target 30 (3): 415–438.

    Article  Google Scholar 

  • Emergency. 2020. The ‘Manifesto for a Human Rights-Based Medicine’. Document 23. https://en.emergency.it/what-we-do/medicine-and-human-rights. Accessed 21 February 2020.

  • Hale, Sandra B. 2007. Community Interpreting. Basingstoke: Palgrave Macmillan.

    Book  Google Scholar 

  • ———. 2014. Interpreting Culture. Dealing with Cross-Cultural Issues in Court Interpreting. Perspectives 22 (3): 321–331.

    Article  Google Scholar 

  • International Organization for Migration (IOM). 2017. World Migration Report 2018. https://www.iom.int/wmr/world-migration-report-2018. Accessed 21 February 2020.

  • Istat Archivio Migrazioni. 2018. Mobilità interna e migrazioni internazionali della popolazione residente. 13 dicembre. https://www.istat.it/it/files//2018/12/Report-Migrazioni-Anno-2017.pdf. Accessed 21 February 2020.

  • Kherbiche, Leila. 2009. Interprètes de l’ombre et du silence: entre cris et chuchotements (Réflexion sur l’interprétation dans un contexte humanitaire auprès du CICR). MA dissertation, Université de Genève.

    Google Scholar 

  • Leanza, Yvan. 2005. Roles of Community Interpreters in Pediatrics as Seen by Interpreters, Physicians and Researchers. Interpreting 7 (2): 167–192.

    Article  Google Scholar 

  • Mikkelson, Holly. (1999) 2009. Interpreting Is Interpreting – Or Is It? aiic.net, December 14. http://aiic.net/page/3356/interpreting-is-interpreting-or-is-it/lang/1. Accessed 21 February 2020.

  • Moser-Mercer, Barbara, Carmen Delgado Luchner, and Leila Kherbiche. 2013. Uncharted Territory: Reaching Interpreters in the Field. In CIUTI-Forum 2012: Translators and Interpreters as Key Actors in Global Networking, ed. Martin Forstner and Hannelore Lee-Jahnke, 403–422. Bern: Peter Lang.

    Google Scholar 

  • National Research Council. 2002. Demographic Assessment Techniques in Complex Humanitarian Emergencies: Summary of a Workshop. http://www.nap.edu/catalog/10482.html. Accessed 21 February 2020.

  • OECD. 2015. Migration Policy Debates, no. 7. Document 23. https://www.oecd.org/migration/Is-this-refugee-crisis-different.pdf. Accessed 21 February 2020.

  • ———. 2018. International Migration Outlook 2018. http://www.oecd.org/migration/international-migration-outlook-1999124x.htm. Accessed 21 February 2020.

  • Parlamento italiano. 1998. Legge 6 marzo 1998, n. 40: ‘Disciplina dell’immigrazione e norme sulla condizione dello straniero’. Gazzetta Ufficiale no. 59, 12 marzo. https://www.camera.it/parlam/leggi/98040l.htm. Accessed 21 February 2020.

  • Pöchhacker, Franz. 2008. Interpreting as Mediation. In Crossing Borders in Community Interpreting. Definitions and Dilemmas, ed. Carmen Valero-Garcés and Anne Martin, 9–26. Amsterdam: John Benjamins.

    Chapter  Google Scholar 

  • Quaranta, Ivo, and Mario Ricca. 2012. Malati fuori luogo: medicina interculturale. Milano: Raffaello Cortina Editore.

    Google Scholar 

  • Roy, Cynthia B. 2002. The Problem with Definitions, Descriptions, and the Role of Metaphors of Interpreters. In The Interpreting Studies Reader, ed. Franz Pöchhacker and Miriam Shlesinger, 344–354. Abingdon: Routledge.

    Google Scholar 

  • Rudvin, Mette, and Elena Tomassini. 2008. Migration, Ideology and the Interpreter-Mediator: The Role of the Language Mediator in Educational and Medical Settings in Italy. In Crossing Borders in Community Interpreting. Definitions and Dilemmas, ed. Carmen Valero-Garcés and Anne Martin, 245–266. Amsterdam: John Benjamins.

    Chapter  Google Scholar 

  • Taliani, Simona, and Francesco Vacchiano. 2006. Altri corpi: antropologia ed etnopsicologia della migrazione. Milano: Edizioni Unicopli.

    Google Scholar 

  • Taronna, Annarita. 2016. Translation, Hospitality and Conflict: Language Mediators as an Activist Community of Practice across the Mediterranean. Linguistica Antverpiensia 15: 282–302.

    Google Scholar 

  • Tesseur, Wine. 2018. Researching Translation and Interpreting in Non-Governmental Organisations. Translation Spaces 7 (1): 1–19.

    Article  Google Scholar 

  • Todorova, Marija. 2016. Interpreting Conflict Mediation in Kosovo and Macedonia. Linguistica Antverpiensia 15: 227–240.

    Google Scholar 

  • ———. 2020. Interpreting for Refugees: Lessons Learnt from the Field. In Interpreting in Legal and Healthcare Settings. Perspectives on Research and Training, ed. Eva N.S. Ng and Ineke H.M. Creeze, 63–82. Amsterdam: John Benjamins.

    Chapter  Google Scholar 

  • United Nations General Assembly. 1948. The Universal Declaration of Human Rights – Preamble. December 10. https://www.un.org/en/universal-declaration-human-rights. Accessed 21 February 2020.

  • Wadensjö, Cecilia. 1998. Interpreting as Interaction. London: Longman.

    Google Scholar 

Download references

Acknowledgments

The author would like to thank Emergency ONG Onlus, specifically its Programma Italia, for granting authorization to access the Castel Volturno clinic. The author would also like to thank the clinic’s coordinator, Sergio Serraino, and all the cultural mediators working in Castel Volturno for the information shared and support given.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Maura Radicioni .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2021 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Radicioni, M. (2021). Interpreter-Mediated Encounters in Complex Humanitarian Settings: Language and Cultural Mediation at Emergency ONG Onlus. In: Todorova, M., Ruiz Rosendo, L. (eds) Interpreting Conflict. Palgrave Studies in Languages at War. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-66909-6_12

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-66909-6_12

  • Published:

  • Publisher Name: Palgrave Macmillan, Cham

  • Print ISBN: 978-3-030-66908-9

  • Online ISBN: 978-3-030-66909-6

  • eBook Packages: Social SciencesSocial Sciences (R0)

Publish with us

Policies and ethics