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Analysing the Implementation of Electronic Communication Strategies Through Legislation

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Electronic Participation (ePart 2021)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 12849))

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Abstract

E-government strategies have come a long way and often undergone several revisions until now. The scientific community has identified building blocks, singular cases and especially success factors for their implementation. However, as of now there is little evidence regarding the legal implementation of these strategies. To contribute to this gap in the scientific literature, in this paper we examine three central European countries regarding the implementation of legal measures that have been suggested or implied by their current e-government strategies. To achieve a focused observation of the legal frameworks, we decided to concentrate on the element electronic communication, which has recently gained relevance in European e-government. To achieve this, we carry out a document analysis as well as a legal analysis of current strategic and legal documents for the three cases. Our results show differences in strategy formulation that are defined by overarching European trends as well as an existing legal basis for electronic communication between public authorities and citizens that will need to be adapted for new ways of electronic communication in the future.

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Author information

Authors and Affiliations

  1. Centre for E-Governance, Danube University Krems, Dr.-Karl-Dorrek-Straße 30, 3500, Krems, Austria

    Valerie Albrecht & Anna-Sophie Novak

Authors
  1. Valerie Albrecht
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  2. Anna-Sophie Novak
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Corresponding author

Correspondence to Valerie Albrecht .

Editor information

Editors and Affiliations

  1. Danube University Krems, Krems, Austria

    Noella Edelmann

  2. Corvinus University of Budapest, Budapest, Hungary

    Csaba Csáki

  3. University of Agder, Kristiansand, Norway

    Sara Hofmann

  4. Danube University Krems, Krems, Austria

    Thomas J. Lampoltshammer

  5. University of Granada, Granada, Spain

    Laura Alcaide Muñoz

  6. Danube University Krems, Krems, Austria

    Peter Parycek

  7. University of Zurich, Zürich, Switzerland

    Gerhard Schwabe

  8. University of Macedonia, Thessaloniki, Greece

    Efthimios Tambouris

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Albrecht, V., Novak, AS. (2021). Analysing the Implementation of Electronic Communication Strategies Through Legislation. In: Edelmann, N., et al. Electronic Participation. ePart 2021. Lecture Notes in Computer Science(), vol 12849. Springer, Cham. https://doi.org/10.1007/978-3-030-82824-0_15

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  • DOI: https://doi.org/10.1007/978-3-030-82824-0_15

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-82823-3

  • Online ISBN: 978-3-030-82824-0

  • eBook Packages: Computer ScienceComputer Science (R0)

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