Abstract
This study aims to understand the factors that influence the acceptance of battery swap station (BSS) for electric scooters and the intention of using the BSS in the light of the user experience. This study is an initial stage; therefore, an experiment was conducted with a sample of 28 participants who had no experienced the service from selected BSS of this study - Gostation and filled out user experience evaluation questionnaire for eliciting their emotions and usage intention. The results showed that the average operation time was approximately 32.05 s. All participants agreed with the Gostation may provide them with a convenient charging service. Results also revealed that positive correlations were noted between usage intention and positive emotions, such as the emotions of pleasant surprise, fascination, and desire.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Lopes, J.A.P., Soares, F.J., Almeida, P.M.R.: Integration of electric vehicles in the electric power system. Proc. IEEE 99(1), 168–183 (2011)
Lund, H., Clark, W.W.: Sustainable energy and transportation systems introduction and overview. Utilities Policy 16, 59–62 (2008)
Parks, K., Denholm, P., Markel, T.: Costs and emissions associated with plug-in hybrid electric vehicle charging in the Xcel energy Colorado service territory. National Renewable Energy Laboratory. Golden, CO, USA, Technical report. NREL/TP-640-41410, May 2007
Tate, E., Harpster, M., Savagian, P.: The electrification of the automobile: from conventional hybrid, to plug-in hybrids, to extended-range electric vehicles. SAE 2008-01-0458 (2008)
Su, W., Eichi, H., Zeng, W., Chow, M.Y.: A survey on the electrification of transportation in a smart grid environment. IEEE Trans. Ind. Inf. 8(1), 1–10 (2012)
Worley, O., Klabjan, D.: Optimization of battery charging and purchasing at electric vehicle battery swap stations. In: IEEE Vehicle Power and Propulsion Conference (VPPC), Chicago, IL, 6–9 2011, pp. 1–4 (2011)
Li, J.Q.: Transit bus scheduling with limited energy. Transp. Sci. 48, 521–539 (2013)
Liu, J.: Electric vehicle charging infrastructure assignment and power grid impacts assessment in Beijing. Energ. Pol. 51, 544–557 (2012)
Lombardi, P., Heuer, M., Styczynski, Z.: Battery switch station as storage system in an autonomous power system: optimization issue. In: IEEE Power and Energy Society General Meeting, Minneapolis, MN, 25–29 July 2010, pp. 1–6 (2010)
Kirsch, D.A.: The Electric Vehicle and the Burden of History, pp. 153–162. Rutgers University Press, New Brunswick, New Jersey, and London (2000)
Whiteside, J., Wixon, D.: The dialectic of usability engineering. In: Interact 87 - 2nd IFIP International Conference on Human-Computer Interaction, 1–4 September, Stuttgart, Germany, pp. 17–20 (1987)
Forlizzi, J., Batterbee, K.: Understanding experience in interactive systems. In: Proceedings of the 2004 conference on Designing Interactive Systems (DIS 2004): Processes, Practices, Methods, and Techniques, p. 261. ACM, New York (2004)
Rhea, D.K.: A new perspective on design. Focusing on customer experience. Des. Manage. J. 3(4), 40–48 (1992)
Hassenzahl, M., Tractinsky, N.: User experience - a research agenda. Behav. Inf. Technol. 25(2), 91–97 (2006)
Stewart, T.: Usability or user experience – what’s the difference? (2008). http://econsultancy.com/uk/blog/2321-usability-or-user-experience-what-s-the-difference?utm_campaign=Skimlinks&utm_medium=affiliate&utm_source=cj
Hassenzahl, M.: User experience (UX): towards an experiential perspective on product quality. In: Proceedings IHM 2008, pp. 11–15. ACM Press (2008)
Hassenzahl, M.: The thing and I: understanding the relationship between user and product. In: Blythe, M., Overbeeke, C., Monk, A.F., Wright, P.C. (eds.) Funology: From Usability to Enjoyment, pp. 31–42. Kluwer, Dordrecht (2003)
Nielsen, J.: Usability Engineering. Academic Press, Cambridge (1993)
Grudin, J.: Utility and usability: research issues and development contexts. Interact. Comput. 4(2), 209–217 (1992)
ISO 9241-11: International standard first edition. Ergonomic requirements for office work with visual display terminals (VDTs). Part11: guidance on usability (1998). http://www.idemployee.id.tue.nl/g.w.mrauterberg/lecturenotes/ISO9241part11.pdf
Jordan, P.: Designing Pleasurable Products. Taylor & Francis, London (2000)
Bevan, N.: UX, usability and ISO standards. In: Proceedings of the 26th Annual Conference on Computer Human Interaction (CHI 2008), pp. 1–5 (2008)
Desmet, P.M.A.: Measuring emotion: development and application of an instrument to measure emotional responses to products. Funology. Human-Computer Interaction Series, vol. 3, pp. 111–123 (2004)
Acknowledgments
The author would like to express her gratitude to Taiwanese Ministry of Science and Technology for the funding under the grant number MOST 105-2221-E-161-002.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2018 Springer International Publishing AG
About this paper
Cite this paper
Huang, FH. (2018). Measuring User Experience of Using Battery Swapping Station. In: Ahram, T., Falcão, C. (eds) Advances in Usability and User Experience. AHFE 2017. Advances in Intelligent Systems and Computing, vol 607. Springer, Cham. https://doi.org/10.1007/978-3-319-60492-3_62
Download citation
DOI: https://doi.org/10.1007/978-3-319-60492-3_62
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-60491-6
Online ISBN: 978-3-319-60492-3
eBook Packages: EngineeringEngineering (R0)