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Communicator

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Older People: Improving Health and Social Care

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Abstract

Over the last two decades, much work has been done for developing person-centred approaches in social and health services in order to deliver better treatment and care for older people. Communication is pivotal in person-centred care and services. Communication skills are necessary to understand the needs and wishes of the older people and their families and be able to decide for the best person-centred care. Competences of the communicator role are maintaining relationships and effective communication, empowerment and coaching.

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Authors and Affiliations

  1. Department of Social Sciences and Humanities, School of Health, Centre for Interdisciplinary Applied Research in Health, Polytechnic Institute of Setubal, Setubal, Portugal

    Célia Cristina Casaca Soares & António Manuel Marques

  2. Centro de Investigação e Intervenção Social (CIS-IUL), Instituto Universitário de Lisboa (ISCTE-IUL), Lisboa, Portugal

    Célia Cristina Casaca Soares & António Manuel Marques

Authors
  1. Célia Cristina Casaca Soares
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Correspondence to Célia Cristina Casaca Soares .

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Editors and Affiliations

  1. Centre of Expertise Healthy Ageing, Hanze University of Applied Sciences, Groningen, The Netherlands

    Bea L. Dijkman

  2. School of Health Care, Savonia University of Applied Sciences, Kuopio, Finland

    Irma Mikkonen

  3. School of Nursing, Hanze University of Applied Sciences, Groningen, The Netherlands

    Petrie F. Roodbol

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Soares, C.C.C., Marques, A.M. (2019). Communicator. In: Dijkman, B., Mikkonen, I., Roodbol, P. (eds) Older People: Improving Health and Social Care. Springer, Cham. https://doi.org/10.1007/978-3-319-97610-5_8

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