Skip to main content

Lecturers and Students Technology Readiness in implementing Services Delivery of Academic Information System in Higher Education Institution: A Case Study

  • Conference paper
Intelligence in the Era of Big Data (ICSIIT 2015)

Abstract

Now, ICT is a part of human needs in every activity, including education. Academic information systems in Indonesia, has already implementing ICT, either partially or as a totally. How well the information system is created, will depend on the readiness of the stakeholders in Higher Education, especially lecturers and students. This study aims to reveal the Technology Readiness (TR) of Lecturers and students in the academic system implementation. This study refered to the TR that developed by Parasuraman and Colby. This research conducted at the XYZ university, located in Jakarta, by taking a sample of 260 lecturers and 251 students as randomly. Descriptive analysis and t-test are used to get some conclusions. The result, lecturers exhibited a significantly higher level of Optimism and innovativeness towards using new technology than Students did. Two other dimensions, there are no significantly differences of Discomfort and Insecurity , between Lecturers and Students did.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Parasuraman, A.: Technology readiness index (TRI): A multiple-item scale to measure readiness to embrace new technologies. Journal of Service Research 2, 307–320 (2000), doi:10.1177/109467050024001

    Article  Google Scholar 

  2. Elliott, K.M., Hall, M.C., Meng, J.(G.): Student Technology Readiness and its Impact on Cultural Competency. College Teaching Methods & Styles Journal 4(6) (June 2008)

    Google Scholar 

  3. ECAR.:The ECAR study of undergraduate students and information technology (Study 6), EDUCAUSE Center for Applied Research (2007)

    Google Scholar 

  4. Parasuraman, A., Colby, C.L.: Techno-ready marketing: How and why your customers adopt technology. Free Press, New York (2001)

    Google Scholar 

  5. Tsikriktsis, N.: A technology readiness-based taxonomy of costumers: A replication and extension. Journal of Service Research 7, 42–52 (2004), doi:10.1177/1094670504266132

    Article  Google Scholar 

  6. Kuo, K.-M., Liu, C.-F., Ma, C.-C.: An investigation of the effect of nurses’technology readiness on the acceptance of mobile electronic medical record systems (2013), http://www.biomedcentral.com/1472-6947/13/88 (accessed December 4, 2014)

  7. Taylor, S.A., Celuch, K., Goodwin, S.: Technology Readinessin the e-Insurance Industry:An Exploratory Investigation and Development of an Agent Technology e-Consumption Model (2014), http://www.insuranceissues.org/PDFs/252TCG.pdf (accessed December 4, 2014)

  8. Wu, M.-C., Chen, C.-C., Tseng, C.-H.: Constructing a Technology Readiness Scale for Sports Center RFID Door Security System Users (2014), http://www.jgbm.org/page/2%20Chih-Hung%20Tseng.pdf (accessed December 4, 2014)

  9. Berndt, A.D., Saunders, S.G., Petzer, D.J.: Readiness for banking technologies in developing countries (2014), http://www.ajol.info/index.php/sabr/article/viewFile/76386/66843 (accessed December 4, 2014)

  10. Elliott, K.M., Meng, J.(G.).: Assessing Chinese Consumers’ Likelihood To Adopt Self-Service Technologies. International Business & Economics Research Journal 8(2) (2009), http://www.cluteinstitute.com/ojs/index.php/IBER (accessed December 4, 2014)

  11. Chen, C.-H., Mort, G.S.: Ready or not? That is the Question for Consumer Technology Acceptance (2014), http://www.researchgate.net/publication/260060943_Ready_or_not_That_is_thequestion_for_Consumer_Technology_Acceptance (accessed December 4, 2014)

  12. Demirci, A.E., Ersoy, N.F.: Technology Readiness for Innovative High-Tech Products: How Consumers Perceive and Adopt New Technologies (2014), http://isletme.anadolu.edu.tr/media/articles/demirci_ersoy01.pdf (accessed December 4, 2014)

  13. Matthing, J., Kristensson, P., Gustafsson, A.: Developing successful technology-based services: the issue of identifying and involving innovative users (2014), http://www.emeraldinsight.com/doi/abs/10.1108/08876040610679909 (accessed December 4, 2014)

  14. Rahim, W.A., Isa, W.M., et al.: Rural Informatics Engineering: Assessing Technology Readiness of Rural Community towards Implementation of e-learning (2014), http://www.wseas.us/e-library/conferences/2013/Malaysia/EDUETE/EDUETE-02.pdf (accessed December 4, 2014)

  15. Roumeliotis, M., Maria, T.: Perception And Adoption of Technology Based Services by Students of Higher education. International Journal of Scientific and Research Publications 4(3) (March 2014) ISSN 2250-3153, http://www.ijsrp.org/research-paper-0314/ijsrp-p27126.pdf (accessed December 4, 2014)

  16. Gad, K.A.: The Impact of Demographics and Technology Readiness on Egyptians’ Attitude towards E-Shopping. In: International Conference on Transport, Environment & Medical Sciences (ICTEMS 2012), Kuala Lumpur, Malaysia, August 25-26 (2012), http://psrcentre.org/images/extraimages/812592.pdf (accessed December 4, 2014)

  17. Asgharpour, H.: Measuring The Staff Technology Readiness, The case a Multi National Chemical Company Operating in Iran. Master’s Thesis. Tarbiat Modares University Faculty of Engineering, Department Industrial Engineering Lulea Uni versity of Tchnology (2006), http://epubl.ltu.se/1653-0187/2007/050/index-en.html (accessed December 4, 2014)

  18. Ahmed, A.A., et al.: An Evaluation of Virtual Learning Environment Readiness in Higher Education Institutions (HEIs). Journal of Information Systewms Research and Innovation (2014), http://seminar.utmspace.edu.my/jisri/download/F_FinalPublished/Pub11VirtualLearningReadinessinHEIs_amend.pdf (accessed December 4, 2014)

  19. Jones, C.A.: Preparing Teachers to Use Technology Educators are urged to incorporate technology into instruction, but the effectiveness of educational technology is determined by teachers’ readiness to use it, not by its mere presence in the classroom (2014), https://www.nassp.org/portals/0/content/48158.pdf (accessed December 4, 2014)

  20. Lee, J.-W.: Education for Technology Readiness: Prospects for Developing Countries. Journal of Human Development 2(1) (2001), http://unpan1.un.org/intradoc/groups/public/documents/apcity/unpan002133.pdf (accessed December 4, 2014)

  21. Liljander, V., et al.: Technology readiness and the evaluation and adoption of self-service technologies. Journal of Retailing and Consumer Services 13, 177–191 (2006), https://www.deepdyve.com/lp/elsevier/technology-readiness-and-the-evaluation-and-adoption-of-self-service-8GzNknL5F0 (accessed December 4, 2014)

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Rorim Panday .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2015 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Panday, R., Purba, J.T. (2015). Lecturers and Students Technology Readiness in implementing Services Delivery of Academic Information System in Higher Education Institution: A Case Study. In: Intan, R., Chi, CH., Palit, H., Santoso, L. (eds) Intelligence in the Era of Big Data. ICSIIT 2015. Communications in Computer and Information Science, vol 516. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-46742-8_49

Download citation

  • DOI: https://doi.org/10.1007/978-3-662-46742-8_49

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-662-46741-1

  • Online ISBN: 978-3-662-46742-8

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics