Skip to main content
Log in

Ethics Training in the Indian IT Sector: Formal, Informal or Both?

  • Published:
Journal of Business Ethics Aims and scope Submit manuscript

Abstract

Ethics training—an important means to foster ethical decision-making in organisations—is carried out formally as well as informally. There are mixed findings as regards the effectiveness of formal versus informal ethics training. This study is one of its first kinds in which we have investigated the effectiveness of ethics training as it is carried out in the Indian IT sector. We have collected the views of Indian IT industry professionals concerning ethics training (N = 266), and employed positivist (regression analysis and hierarchical linear modeling) and interpretive research (content analysis). We first have argued that the importance of the perception towards ethics has bearings not only on the individual ideologies but also on the organisational ethical values. In doing so, first we have conceptualised a theoretical framework: Perception of Ethics Training in Employees and Organisations (PETINEO). Second, we have studied the correlations between various components of this model. Third, we, under the rubric of PETINEO, examined the effectiveness of ethics training programmes for the Indian IT companies. Fourth, we have elaborated upon the results of our study. Our results suggest that the combination of both formal and informal means to undertake ethics training has superior impact on ethical decision-making in the Indian IT industry as compared to the use of any one of them in isolation.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1

Similar content being viewed by others

Notes

  1. Emanuel Kant, quoted in: Gardner (1999).

  2. Informal learning is a kind of learning which is “implicit, unintended, opportunistic and unstructured learning and the absence of a teacher” (Eraut 2004, p. 250). Whereas the characteristics of formal learning are the following: “a prescribed learning framework, an organised learning event or package, the presence of a designated teacher or trainer, the award of a qualification or credit, and the external specification of outcomes” (Eraut 2000, p. 114).

  3. Millennials are born between the early 1980s to early 2000s (Rainer and Rainer 2011).

  4. Aristotle, quoted in: Benn (1998).

  5. Ethicist Rushworth Kidder, quoted in: Johnson (2012).

References

  • Adams, J. S., Tashchian, A., & Shore, T. H. (2001). Codes of ethics as signals for ethical behavior. Journal of Business Ethics, 29(3), 199–211.

  • Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 58, 179–211.

    Article  Google Scholar 

  • Ambit Capital Research (2014). The underbelly of Indian IT—the ugly, the bad and not so good. Retrieved from http://www.business-standard.com/article/companies/the-ugly-the-bad-and-the-not-so-good-of-indian-it-sector-114032800357_1.html.

  • Andrews, K. (Ed.). (1989). Ethics in practice: Managing the moral corporation. Boston: Harvard Business School.

    Google Scholar 

  • Antonacopoulou, P. E. (2003). The paradoxical nature between training and learning. Journal of Management Studies, 38, 327–350.

    Article  Google Scholar 

  • Arlow, P., & Ulrich, T. A. (1980). Business ethics, social responsibility and business students: An empirical comparison of Clark’s study. Akron Business and Economic Review, 11, 17–23.

    Google Scholar 

  • Aswathappa, K. (2008). Human resource management: Text and cases. Delhi: Tata McGraw-Hill Publishing Company Limited.

  • Baker, T. L., Hunt, G. H., & Andrews, M. C. (2006). Promoting ethical behaviour and organizational citizenship behaviours: The influence of corporate ethical values. Journal of Business Research, 59, 849–857.

    Article  Google Scholar 

  • Baldick, T. L. (1980). Ethical discrimination ability of intern psychologists: A function of training in ethics. Professional Psychology, 11(2), 276.

  • Banerjee, B. S. (2008). Corporate social responsibility: The good, the bad and the ugly. Critical Sociology, 34, 51–79.

    Article  Google Scholar 

  • Baum, H. (2004). The transparent leader: How to build a great company through straight talk, openness and accountability. New York, NY: Harper Business.

    Google Scholar 

  • Baxter, G. D., & Rarick, C. A. (1987). Education for the moral development of managers: Kohlberg's stages of moral development and integrative education. Journal of Business Ethics, 6(3), 243–248.

  • Bazerman, M. H., & Tenbrunsel, A. E. (2011). Ethical breakdowns. Harvard Business Review, 89(4), 58–65.

    Google Scholar 

  • Becker, W. E., & Watts, M. (1995). Teaching tools: Teaching methods in undergraduate economics. Economic Inquiry, 33(4), 692–700.

  • Benishek, L. E., & Salas, E. (2014). Enhancing business ethics: Prescriptions for building better ethics training. In L. E. Sekerka (Ed.), Ethics training in action: An examination of issues, techniques, and development (pp. 3–29). Charlotte, NC: Information Age Publishing.

    Google Scholar 

  • Benn, P. (1998). Ethics (p. 161). London: UCL Press.

    Google Scholar 

  • Benson, G. C. S. (1989). Codes of ethics. Journal of Business Ethics, 6, 305–319.

    Article  Google Scholar 

  • Berman, E., West, J., & Cava, A. (1994). Ethics management in municipal governments and large firms exploring similarities and differences. Administration & Society, 26(2), 185–203.

  • Biegelman, M. T. (2008). Building a world-class compliance program: Best practices and strategies for success. John Wiley & Sons.

  • Black, S. E., & Lynch, L. M. (1996). Human-capital investments and productivity. The American Economic Review, 263–267.

  • Blanchard, K., & Peale, N. V. (1988). The power of ethical management. New York: William Morrow and Company.

    Google Scholar 

  • Bowman, J. S., & Knox, C. C. (2008). Ethics in government: No matter how long and dark the night. Public Administration Review, 68(4), 627–639.

    Article  Google Scholar 

  • Brockner, J., Heuer, L., Magner, N., Folger, R., Umphress, E., van den Bos, K., et al. (2003). High procedural fairness heightens the effect of outcome favorability on self-evaluations: An attributional analysis. Organizational Behavior and Human Decision Processes, 91, 51–68.

    Article  Google Scholar 

  • Brown, M. E., Treviño, L. K., & Harrison, D. A. (2005). Ethical leadership: A social learning perspective for construct development and testing. Organizational Behavior and Human Decision Processes, 97(2), 117–134.

  • Buch, K., & Sena, C. (2001). Accommodating diverse learning styles in the design and delivery of on-line learning experiences. International Journal of Engineering Education, 17(1), 93–98.

  • Budhwar, P., & Sparrow, P. (2002). Strategic HRM through the cultural looking glass: Mapping cognitions of British and Indian HRM managers. Organization Studies, 23, 599–638. Business School Press, Boston, Massachusetts.

    Article  Google Scholar 

  • Budhwar, P. S., Varma, A., Singh, V., & Dhar, R. (2006). HRM systems of Indian call centres: an exploratory study. The International Journal of Human Resource Management, 17(5), 881–897.

  • Cadbury, S. A. (1987). Ethical managers make their own rules. Harvard Business Review, 65(5), 63–67.

    Google Scholar 

  • Carroll, A., & Buchholtz, A. (2012). Business and society: Ethics, sustainability, and stakeholder management. Stamford, CT: Cengage Learning.

    Google Scholar 

  • Castro, B. (Ed.). (1996). Business and society: A reader in the history, sociology, and ethics of business. New York: Oxford University Press.

    Google Scholar 

  • CEB (2013). Make the most of your budget. http://www.executiveboard.com/exbd-resources/pdf/legal-risk-compliance/compliance-ethics/Make%20the%20Most%20of%20Your%20Budget-%20Compliance%20and%20Ethics%20Magazine.pdf.

  • Chakraborty, S. K. (1997). Business ethics in India. Journal of Business Ethics, 16(14), 1529–1538.

  • Chen, C. C., Meindl, J. R., & Hunt, R. G. (1997). Testing the effects of vertical and horizontal collectivism: A study of reward allocation preferences in China. Journal of Cross-Cultural Psychology, 28(1), 44–70.

    Article  Google Scholar 

  • Christie, P. (2005). Towards an ethics of engagement in education in global times. Australian Journal of Education, 49(3), 238–250.

  • Ciulla, J. B. (1995). Leadership Ethics: mapping the territory. Business Ethics Quarterly, 5(1), 5–28.

  • Clouse, B. (1983). Church and state in Kohlberg’s approach to moral education in public schools. Contemporary Education, 54(3), 184–189.

  • Coomber, R. (1997). Using the Internet for Survey Research. Sociological Research Online, 2(2). http://www.socresonline.org.uk/socresonline/2/2/2.html.

  • Daft, R. L. (2009). Principles of management. New Delhi: South-Western, Cengage Learning India Pvt. Limited.

    Google Scholar 

  • Daft, R. L. (2010). Organization theory and design (10th ed.). Mason, OH: Cengage Learning.

    Google Scholar 

  • DaGloria, J., & DeRidder, R. (1977). Aggression in dyadic interaction. European Journal of Social Psychology, 7, 189–219.

    Article  Google Scholar 

  • Davies, I. A., & Crane, A. (2010). Corporate social responsibility in small-and medium-size enterprises: Investigating employee engagement in fair trade companies. Business Ethics: A European Review, 19(2), 126–139.

    Article  Google Scholar 

  • Dearden, L., Reed, H., & Van Reenen, J. (2000). Who gains when workers train? Training and corporate productivity in a panel of British industries. London: The Institute for Fiscal Studies

  • Dessler, G. & Varkkey, B. (2013). Human resource management (12th ed.). Pearson Education Limited

  • Dickson, M., Smith, M. W., Grojean, M. C., & Ehrhart, M. W. (2001). An organizational climate regarding ethics: The outcome of leader values and the practices that reflect them. Leadership Quarterly, 12, 197–214.

    Article  Google Scholar 

  • Dillman, D. A. (1991). The design and administration of mail surveys. Annual Review of Sociology, 17, 225–249.

  • Dubrin, A. (2012). Leadership: Research findings, practice, and skills. Cengage Learning.

  • Dunfee, T. W., & Donaldson, T. (1999). Social contract approaches to business ethics: Bridging the is-ought gap. In A companion to business ethics (pp. 38–55). Oxford: Blackwell Publishers.

  • Dunfee, T. W., & Werhane, P. H. (1997). Business ethics in North America. Journal of Business Ethics, 16(14), 1589–1595.

    Article  Google Scholar 

  • Eraut, M. (2004). Informal learning at workplace. Studies in Continuing Education, 26(2), 247–273.

    Article  Google Scholar 

  • Ethics Resource Center, & Hay Group (2009). Ethics and employee engagement. Retrieved from http://www.ethics.org/files/u5/NBESResearchBrief2.pdf.

  • Ethisphere Institute (2014). 2014 World’s most ethical companies. Retrieved from http://ethisphere.com/worlds-most-ethical/wme-honorees/.

  • Farrell, H., & Farrell, B. J. (1998). The language of business codes of ethics: Implications of knowledge and power. Journal of Business Ethics, 17(6), 587–601.

    Google Scholar 

  • Feldman, S. (1996). The ethics of shifting ties: Management theory and the breakdown of culture in modernity. Journal of Management Studies, 33(3), 283–299.

    Article  Google Scholar 

  • Fernando, A. C. (2009). Business ethics: An Indian perspective. Pearson Education India.

    Google Scholar 

  • Fernando, A. C. (2010). Business ethics and corporate governance. Dorling Kindersley (India): New Delhi.

    Google Scholar 

  • Ferrell, O. C., Fraedrich, J., & Ferrell, L. (2013). Business ethics: Ethical decision making (9th ed.). Mason: South-western Cengage Learning.

    Google Scholar 

  • Ferrell, O. C., & Gresham, L. G. (1985). A contingency framework for understanding ethical decision making in marketing. Journal of Marketing, 49, 87–96.

    Article  Google Scholar 

  • Ferrell, O. C., & Skinner, S. J. (1988). Ethical behavior and bureaucratic structure in marketing research organizations. Journal of Marketing Research, 25, 103–109.

    Article  Google Scholar 

  • Field, A. (2009). Discovering statistics using SPSS (3rd ed.). London: Sage Publication.

    Google Scholar 

  • Flynn, G. (2008). Leadership and business ethics. Berlin: Springer.

  • Foddy, W. (1993). Constructing questions for interviews and questionnaires: Theory and practice in social research. Cambridge, UK: Cambridge University Press.

  • Folger, R., Crpanzano, R., & Goldman, B. (2005). Justice, accountability, and moral sentiment: The deontic response to ‘foul play’ at work. In J. Greenberg & J. Colquitt (Eds.), Handbook of organizational justice (pp. 215–245). Mahwah, NJ: Lawrence Erlbaum.

    Google Scholar 

  • Forsyth, D. R. (1980). A taxonomy of ethical ideologies. Journal of Personality and Social Psychology, 39(1), 175–184.

    Article  Google Scholar 

  • Fortune India & Hay Group (2013). Hay group-fortune release annual study of India’s most admired companies, TCS tops the charts. Retrieved from http://www.haygroup.com/in/press/details.aspx?id=37630.

  • Frederick, R. (Ed.). (2008). A companion to business ethics. New York: Wiley.

    Google Scholar 

  • Frisque, D. A., & Kolb, J. A. (2008). The effects of an ethics training program on attitude, knowledge, and transfer of training of office professionals: A treatment-and-control-group design. Human Resource Development, 19, 35–52.

    Article  Google Scholar 

  • Frisque, D. A., Lin, H., & Kolb, J. A. (2004). Preparing professionals to face ethical challenges in today's workplace: Review of the literature, implications for PI, and a proposed research agenda. Performance Improvement Quarterly, 17(2), 28-45.

  • Fritz, J. M., Arnett, R. C., & Conkel, M. (1999). Organizational ethical standards and organizational commitment. Journal of Business Ethics, 20, 289–299.

    Article  Google Scholar 

  • Fritzsche, D. J., & Becker, H. (1983). Ethical behavior of marketing managers. Journal of Business Ethics, 2(4), 291–299.

  • Gardner, S. (1999). Routledge philosophy guide book to Kant and the critique of pure reason (p. 12). New York, NY: Routledge.

    Google Scholar 

  • Garton, L., Haythornthwaite, C., & Wellman, B. (1999). Studying on-line social networks. In S. Jones (Ed.), Doing internet research: Critical issues and methods for examining the net (pp. 75–105). Thousand Oaks, CA: Sage.

    Chapter  Google Scholar 

  • Geer, G. J. (1991). Do open ended questions measure salient issues. Public Opinion Quarterly, 55, 360–370.

    Article  Google Scholar 

  • Gelston, S. (2008). Gen Y, gen X and the baby boomers: workplace generation wars. CXO Media Inc.

  • Gesteland, R. R., & Gesteland, M. C. (2010). India: Cross-cultural Business Behavior: For Business People, Expatriates and Scholars. Gylling: Copenhagen Business School Press DK.

  • Gray, E. R., & Balmer, J. M. (1998). Managing corporate image and corporate reputation. Long Range Planning, 31(5), 695–702.

  • Grover, S. L., & Hui, C. (1994). The influence of role conflict and self-interest on lying in organizations. Journal of Business Ethics, 13, 293–303.

    Article  Google Scholar 

  • Guillén, M., Melé, D., & Murphy, P. (2002). European vs. American approaches to institutionalisation of business ethics: The Spanish case. Business Ethics European Review, 11(2), 167–178.

    Article  Google Scholar 

  • Handelsman, M. M. (1986). Problems with ethics training by “osmosis.” Professional Psychology: Research and Practice, 17(4), 371.

  • Hartman, L., & DesJardins, J. (2008). Business ethics. Decision-making for personal integrity and social responsibility. New York, NY: McGraw Hill.

    Google Scholar 

  • Harvey, J. (2000). Reinforcing ethical decision making through organizational structure. Journal of Business Ethics, 28, 43–58.

    Article  Google Scholar 

  • Hsieh, H. F., & Shannon, S. E. (2005). Three approaches to qualitative content analysis. Qualitative Health Research, 15(9), 1277–1288.

  • Hollon, C. J., & Ulrich, T. A. (1979). Personal business ethics: Managers vs managers-to-be. Southern Business Review, 5, 17–22.

    Google Scholar 

  • Hunt, S. D., & Vitell, S. (1986). A general theory of marketing ethics. Journal of Macromarketing, 8, 5–16.

    Article  Google Scholar 

  • Hunt, S. D., Wood, V., & Chonko, L. (1989). Corporate ethical values and organizational commitment in marketing. Journal of Marketing, 53, 79–90.

    Article  Google Scholar 

  • India Brand Equity Foundation (2014). IT and ITeS industry in India. Retrived from http://www.ibef.org/industry/information-technology-india.aspx.

  • Izzo, G. (2000). Compulsory ethics education and the cognitive moral development of salespeople: A quasi-experimental assessment. Journal of Business Ethics, 28(3), 223–241.

    Article  Google Scholar 

  • Jackall, R. (1988). Moral mazes: The world of corporate managers. Oxford: Oxford University Press.

    Google Scholar 

  • Jakubowski, S. T., Chao, P., Huh, S. K., & Maheshwari, S. (2002). A cross-country comparison of the codes of professional conduct of certified/chartered accountants. Journal of Business Ethics, 35(2), 111–129

  • Jin, K. G. (1997). A conceptual framework and research strategy considerations in the study of MIS professional ideology (MPI). In J. M. Carey (Ed.), Human factors in information systems: Relationship between user interface design and human performance (pp. 137–156). Ablex Publishing Corporation, Norwood, NJ.

  • Johnson, C. E. (2012). Meeting the ethical challenges of leadership: Casting light or shadow (p. 235). California: Sage Publications.

    Google Scholar 

  • Kanungo, R. N., & Mendonça, M. (1996). Ethical dimensions of leadership. Thousand Oaks, CA: Sage.

  • Kaptein, M. (2009). Ethics programs and ethical culture: A next step in unraveling their multi-faceted relationship. Journal of Business Ethics, 89(2), 261–281.

    Article  Google Scholar 

  • Kelly, M., Bernstein, S., & Kipp, B. (2012), Broader perspectives; Higher performance. State of compliance (2012 study). Retrieved from http://www.pwc.com.

  • Kirrane, D. E. (1990). Managing values: A systematic approach to business ethics. Training and Development Journal, 44(11), 53–60.

    Google Scholar 

  • Kohlberg, L. (1975). A special issue on moral education. The Phi Delta Kappan, 56(10), 670–677.

  • Kolb, D. A. (1984). Experiential learning: Experience as the source of learning and development (Vol. 1). Englewood Cliffs, NJ: Prentice-Hall.

  • KPMG (2009), Fraud survey 2009. Retrieved from http://www.directorsandboards.com/DBEBRIEFING/September2009/KPMG2009FraudSurveyReport.pdf.

  • KPMG, & CII (2013). The SMAC code: Embracing new technologies for future business. Retrived from http://www.kpmg.com/IN/en/IssuesAndInsights/ArticlesPublications/Documents/The-SMAC-code-Embracing-new-technologies-for-future-business.pdf.

  • Kundu, S., & Katz, J. (2003). Born-international SMEs: Bi-level impacts of resources and intentions. Small Business Economics, 20, 25–47.

    Article  Google Scholar 

  • Lazarsfeld, P. F. (1944). The Controversy over Detailed Interviews-an Offer for Negotiation. Public Opinion Quarterly, 8(1), 38–60.

  • LeClair, D. T., & Ferrell, L. (2000). Innovation in experiential business ethics training. Journal of Business Ethics, 23(3), 313–322.

    Article  Google Scholar 

  • LeClair, D. T., Ferrell, O. C., & Ferrell, L. (1997). Federal sentencing guidelines for organizations: Legal, ethical, and public policy issues for international marketing. Journal of Public Policy and Marketing, 16, 26–37.

    Google Scholar 

  • LeFebvre, R. (2011). India US Business Ethics. Journal of Emerging Knowledge on Emerging Markets, 3(1), 22.

  • Levin, M. (1989). Ethics courses: Useless. New York Times A23.

  • Lewis, P., Goodman, S., Fandt, P., & Michlitsch, J. (2007). Management challenges for tomorrow’s leaders. Mason, OH: Thompson South Western.

    Google Scholar 

  • Locke, J. (1960). Two Treatises of Government (1st ed.). New York: New American Library.

  • Loe, T. (1996). The role of ethical climate in developing trust, market orientation, and commitment to quality. Unpublished doctoral dissertation, University of Memphis, Memphis, TN.

  • Loe, T. W., & Weeks, W. A. (2000). An experimental investigation of efforts to improve sales students’ moral reasoning. Journal of Personal Selling & Sales Management, 20(4), 243–251.

    Google Scholar 

  • Logsdon, J. M., & Young, J. E. (2005). Executive influence on ethical culture: Self-transcendence, differentiation, and integration. In R. A. Giacalone, C. Jurkiewicz & C. Dunn (Eds.), Positive psychology in business ethics and corporate responsibility (pp. 103–122). Greenwich, CT: Information Age Publishing.

  • Lopez, B., & Lopez, R. (1998). The improvement of moral development through an increase in reflection. Journal of Moral Education, 27(2), 225–236.

  • Mathis, R. L., & Jackson, J. (2011). Human resource management: Essential perspectives. Cengage Learning.

  • Mazumdar, S. (2010). Industry and services in growth and structural change in India: some unexplored features. New Delhi: Institute for studies in Industrial Development.

  • McDaniel, C. (2004). Organizational ethics: Research and ethical environments. Aldershot, UK: Ashgate.

    Google Scholar 

  • Mckendall, M., DeMarr, B., & Rikkers, J. C. (2002). Ethical compliance programs and corporate illegality: Testing the assumptions of the corporate sentencing guideline. Journal of Business Ethics, 37, 367–383.

    Article  Google Scholar 

  • Ministry of Finance, Government of India (2014). Emerging global economic situation: Opportunities and policy issues for services sector. Retrieved from http://finmin.nic.in/workingpaper/EmergGlobalEcoServiceSector.pdf.

  • Mitchell, C. (2009). A short course in international business ethics: combining ethics and profits in global business. World Trade Press.

  • Morgan, D. L. (1999). Successful focus group: Advancing the state of the art. Newbury Park, CA: Sage.

    Google Scholar 

  • Moon, C. J., & Woolliams, P. (2000). Managing cross cultural business ethics. In Business Challenging Business Ethics: New Instruments for Coping with Diversity in International Business (pp. 105-115). Netherlands: Springer.

  • Mujtaba, B. G., & Sims, R. L. (2006). Socializing retail employees in ethical values: The effectiveness of the formal versus informal methods. Journal of Business and Psychology, 21(2), 261–272.

  • Murphy, K. R. (1989). Is the relationship between cognitive ability and job performance stable over time? Human Performance, 2(3), 183–200.

    Article  Google Scholar 

  • Murphy, P. E. (1995). Corporate ethics statements: Current status and future prospects. Journal of Business Ethics, 14, 727–740.

    Article  Google Scholar 

  • Murphy, H., Hildebrandt, H., & Thomas, J. (1997). Effective business communications. New York, NY: McGraw-Hill/Irwin.

    Google Scholar 

  • NASSCOM (2012). Occupational analysis: Engineering and R&D. Retrieved from http://www.nasscom.in/sites/default/files/userfiles/file/ERD%20OA%20Report.pdf.

  • Nielson, K. (1990). Ethics without god. Buffalo, NY: Prometheus Books.

  • O’Dwyer, B., & Madden, G. (2006). Ethical codes of conduct in Irish companies: A survey of code content and enforcement procedures. Journal of Business Ethics, 63(3), 217–236.

    Article  Google Scholar 

  • Odom, L., Ferguson, R., Golightly-Jenkins, C. & R. Alarcon. (2003). Ethics training: Impact on corporate liability, Kravis leadership Institute, Leadership Review. Retrieved from http://www.leadershipreview.org/2003summer/article1_summer_2003.asp.

  • Palmer, D. E., & Zakhem, A. (2001). Bridging the gap between theory and practice: using the 1991 federal sentencing guidelines as a paradigm for ethics training. Journal of business Ethics, 29(1–2), 77–84.

  • Patton, M. Q. (2002). Qualitative research and evaluation methods. Thousand Oaks, CA: Sage.

  • Peterson, D. K. (2004). The relationship between perceptions of corporate citizenship and organizational commitment. Business & Society, 43(3), 296–319.

  • Pfeffer, J. (1998). The human equation: Building profits by putting people first. Boston, MA: Harvard Business School Press.

    Google Scholar 

  • Phillips, J. M., & Gully, S. M. (2014). Organizational behavior: Tools for success (2nd ed.). Mason, OH: South- Western/Cengage Learning.

  • Ponemon, L., & Felo, A. (1996). Key features of an effective ethics training program. Management Accounting, 78, 66–67.

    Google Scholar 

  • Ponemon Institute (2011). The true cost of compliance. Retrieved from http://www.microsoft.com/global/eu/RichMedia/futures/True_Cost_of_Compliance_Report%5B1%5D.pdf.

  • Purcell, T. V. (1977a). Institutionalizing ethics into top management decisions. Public Relations Quarterly, 22(Summer), 15–20.

    Google Scholar 

  • Purcell, T. V. (1977b). Do courses in business ethics pay off? California Management Review, 19(4), 50–58.

    Article  Google Scholar 

  • Ramsey, V. J., & Fitzgibbons, D. E. (2005). Being in the classroom. Journal of Management Education, 29(2), 333–356.

  • Rest, J. R. (1986). Moral development: Advances in research and theory. New York: Praeger.

  • Robin, P. D., Reidenbach, E. R., & Forrest, J. P. (1996). The perceived importance of an ethical issue as an influence on the ethical decision-making of ad managers. Journal of Business Research, 35, 17–28.

    Article  Google Scholar 

  • Sauser Jr, W. I., & Sims, R. R. (2007). Fostering an ethical culture for business. Human Resource Management: Contemporary Issues, Challenges, and Opportunities, 253–285.

  • Schwartz, M. (2001). The nature of the relationship between corporate ethics and behaviour. Journal of Business Ethics, 32, 247–262.

    Article  Google Scholar 

  • Secord, P. (2003) Harmonization of accounting practices within NAFTA: History, environment, assessment and prospects. Doctoral dissertation, University of Reading. Retrieved from http://luxor.acadiau.ca/library/ASAC/v27/content/authors/l/lightstone,%20karen/DISCLOSING%20ELEMENTS.pdf.

  • Schein, E. H. (1985). Organizational cultures and leadership. San Francisco: Jossey-Bass Inc., Publishers.

  • Sekerka, L. E. (2009). Organizational ethics education and training: A review of best practices and their application. International Journal of Training and Development, 13, 77–95.

    Article  Google Scholar 

  • Shadish, W. R., Cook, T. D., & Campbell, D. T. (2002). Experimental and quasi-experimental designs for generalized causal inference. Boston, MA: Houghton Mifflin.

    Google Scholar 

  • Sheehan, K. B., & Grubbs-Hoy, M. (1999). Flaming, abstaining, complaining: How on-line users respond to privacy concerns. Journal of Advertising, 28(3), 37–52.

  • Sills, S. J., & Song, C. (2002). Innovations in survey research: An application of web-based surveys. Social Science Computer Review, 20(1), 22–30.

  • Sims, R. R. (1991). The institutionalization of organizational ethics. Journal of Business Ethics, 10, 493–506.

    Article  Google Scholar 

  • Sims, R. L. (1998). When formal ethics policies differ from informal expectations: a test of managers’ attitudes. Leadership & Organization Development Journal, 19(7), 386–391.

  • Sims, R. R. (2003). Ethics and corporate social responsibility: Why giants fall. Westport, CT: Praeger.

  • Sinclair, A. (1993). Approaches to organization culture and ethics. Journal of Business Ethics, 12, 63–73.

    Article  Google Scholar 

  • Singhapakdi, A., Vitell, S. J., Rallapalli, K. C., & Kraft, K. L. (1996). The perceived role of ethics and social responsibility: A scale development. Journal of Business Ethics, 15, 1131–1140.

    Article  Google Scholar 

  • Smith, C. B. (1997). Casting The Net: Surveying an Internet Population. Journal of Computer-Mediated Communication, 3(1), 43–49.

  • Snell, R. S., & Herndon, N. C. (2000). An evaluation of Hong Kong’s corporate code of ethics initiative. Asia Pacific Journal of Management, 17, 493–518.

    Article  Google Scholar 

  • Snider, J., Hill, R. P., & Martin, D. (2003). Corporate social responsibility in the 21st century: a view from the world's most successful firms. Journal of Business Ethics, 48(2), 175–187.

  • Stanford, N. (2010). Corporate culture: Getting it right (Vol. 79). John Wiley & Sons.

  • Stansbury, J., & Barry, B. (2007). Ethics programs and the paradox of control. Business Ethics Quarterly, 17, 239–261.

    Article  Google Scholar 

  • Stead, W. E., Worrell, D. L., & Stead, J. G. (1990). An integrative model for understanding and managing ethical behavior in business organizations. Journal of Business Ethics, 9(3), 233–242.

    Article  Google Scholar 

  • Stevens, G. E. (1984). Business ethics and social responsibility: The responses of present and future managers. Akron Business and Economic Review, 15, 6–11.

    Google Scholar 

  • Stevens, B. (1994). An analysis of corporate ethical code studies: Where do we go from here? Journal of Business Ethics, 13, 63–69.

    Article  Google Scholar 

  • Stevens, B. (1999). Communicating ethical values: A study of employee perceptions. Journal of Business Ethics, 20, 113–120.

    Article  Google Scholar 

  • Stevens, R. E., Wrenn, B., & Loudon, D. (2013). The essentials of marketing research. Routledge.

  • Stoner, C. R. (1989). The foundations of business ethics: Exploring the relationship between organization culture, moral values, and actions. SAM Advanced Management Journal, 54(3), 38–43.

    Google Scholar 

  • Strack, F. (1992). The different routes to social judgments: Experiential versus informational strategies. In L. L. Martin & A. Tesser (Eds.), The construction of social judgments, Hillsdale (pp. 249–276). NJ: Lawrence Erlbaum Associates.

    Google Scholar 

  • Swanson, D. L., & Frederick, W. C. (2005). Denial and leadership in business ethics education. In O. C. Ferrell & R. A. Peterson (Eds.), Business ethics: The new challenge for business schools and corporate leaders (pp. 222–240). Armonk, NY: M. E. Sharpe.

    Google Scholar 

  • Swap, W., Leonard, D., Shields, M., & Abrams, L. (2001). Using mentoring and storytelling to transfer knowledge in the workplace. Journal of Management Information Systems, 18(1), 95-114.

  • Thompson, B. L. (1990). Ethics training enters the real world. Training, 27(10), 82–94.

    Google Scholar 

  • Top Employers Institute (2013). Europe’s top employers are announced. Retrieved from http://www.top-employers.com/news-and-insights/news/Europes-Top-Employers-announced/.

  • Transparency International (2013). Transparency in corporate reporting: Assessing emerging market multinationals. Retrieved from http://www.transparency.org/whatwedo/pub/transparency_in_corporate_reporting_assessing_emerging_market_multinational.

  • Trevino, L. K. (1990). A cultural perspective on changing and developing organizational ethics. Research in Organizational Change and Development, 4(2), 195–230.

    Google Scholar 

  • Treviño, K. T. (1986). Ethical decision making in organizations: A person–situation interaction model. Academy of Management Review, 11, 601–617.

    Google Scholar 

  • Trevino, L. K., & Brown, M. E. (2004). Managing to be ethical: Debunking five business ethics myths. The Academy of Management Executive, 18(2), 69–81.

  • Treviño, L. K., Butterfield, K., & McCabe, D. (1998). The ethical context in organizations: Influences on employee attitudes and behaviors. Business Ethics Quarterly, 8, 447–476.

    Article  Google Scholar 

  • Trevino, L. K., & Nelson, K. A. (2004). Managing business ethics: Straight talk about how to do it right. New York: Wiley.

    Google Scholar 

  • Trevino, L. K., & Nelson, A. K. (2011). Managing business ethics: Straight talk about how to do it right. Hoboken, NJ: Wiley.

    Google Scholar 

  • Treviño, L. K., & Nelson, K. A. (1999). Managing business ethics. New York: Wiley.

    Google Scholar 

  • Treviño, L. K., & Weaver, G. R. (2003). Managing ethics in business organizations: Social scientific perspectives. Stanford, CA: Stanford University Press.

    Google Scholar 

  • Treviño, L., Weaver, G., Gibson, D., & Toffler, B. (1999). Managing ethics and legal compliance: What works and what hurts. California Management Review, 41, 131–151.

    Article  Google Scholar 

  • Treviño, L. K., & Youngblood, S. A. (1990). Bad apples in bad barrels: A causal analysis of ethical decision-making behavior. Journal of Applied Psychology, 75, 378–385.

    Article  Google Scholar 

  • Tuglan, B. (2009). Not everyone gets a trophy: How to manage generation Y (1th ed.). United States: Jossey-Bass.

  • Twenge, J. M., & Campbell, S. M. (2008). Generational differences in psychological traits and their impact on the workplace. Journal of Managerial Psychology, 23(8), 862–877.

  • Tyler, T. R. (2005). Promoting employee policy adherence and rule following in work settings: The value of self-regulatory approaches. Brooklyn Law Review, 70, 1287–1312.

    Google Scholar 

  • Van Vianen, A. E., Stoelhorst, J. W., & De Goede, M. E. (2013). The construal of person–organization fit during the ASA stages: Content, source, and focus of comparison (pp. 143–169). Organizational fit: Key issues and new directions.

  • Valentine, S., & Barnett, T. (2002). Ethics codes and sales professionals, perceptions of their organizations, ethical values. Journal of Business Ethics, 40, 191–200.

    Article  Google Scholar 

  • Valentine, S., & Fleischman, G. (2004). Ethics training and businesspersons, perceptions of organizational ethics. Journal of Business Ethics, 52, 381–390.

    Article  Google Scholar 

  • Valentine, S., Godkin, L., & Lucero, M. (2002). Ethical context, organizational commitment, and person organization fit. Journal of Business Ethics, 41, 349–360.

    Article  Google Scholar 

  • Valentine, S., Greller, M. M., & Richtermeyer, S. (2006). Employee job response as a function of ethical context and perceived organization support. Journal of Business Research, 59(5), 582–588.

    Article  Google Scholar 

  • Vidaver-Cohen, D. (1998). Motivational appeal in normative theories of enterprise. Business Ethics Quarterly, 8, 385–407.

    Article  Google Scholar 

  • Vitell, S., & Davis, D. L. (1990a). The relationship between ethics and job satisfaction: An empirical investigation. Journal of Business Ethics, 9, 489–494.

    Article  Google Scholar 

  • Vitell, S. J., & Davis, D. L. (1990b). Ethical beliefs of MIS professionals: The frequency and opportunity for unethical behavior. Journal of Business Ethics, 9, 63–70.

    Article  Google Scholar 

  • Vitell, S. J., & Festervand, T. A. (1987). Business ethics: Conflicts, practices, and beliefs of industry executives. Journal of Business Ethics, 6, 111–122.

    Article  Google Scholar 

  • VMware (2013). Indian businesses turn to IT to fuel growth. Retrieved from http://www.vmware.com/in/company/news/releases/vmw-VMwar-Cloud-Index-112013.

  • Watt, J. H. (1997). Using the Internet for quantitative survey research. Quirk’s Marketing Research Review, 11, 18–19.

  • Warren, D. E., Gaspar, J. P., & Laufer, W. S. (2014). Is formal ethics training merely cosmetic? A study of ethics training and ethical organizational culture. Business Ethics Quarterly, 24(1), 85–117.

    Article  Google Scholar 

  • Weaver, G. R. (1993). Corporate codes of ethics: Purpose, process and content issues. Business and Society, 32, 44–58.

    Article  Google Scholar 

  • Weaver, G. R., Trevino, L. K., & Cochran, P. L. (1999a). Integrated and decoupled corporate social performance: Management commitments, external pressures, and corporate ethics practices. Academy of Management Journal, 42(5), 539–552.

    Article  Google Scholar 

  • Weaver, G. R., Treviño, L. K., & Cochran, P. L. (1999b). Corporate ethics programs as control systems: Influences of executive commitment and environmental factors. Academy of Management Journal, 42, 41–57.

    Article  Google Scholar 

  • Webb, D. J., Green, C. L., & Brashear, T. G. (2000). Development and validation of scales to measure attitudes influencing monetary donations to charitable organizations. Journal of the Academy of Marketing Science, 28(2), 299–309.

  • Weber, J. (1981). Institutionalizing ethics into the corporation. MSU Business Topics, 29(2), 47–52.

    Google Scholar 

  • Webley, S., & More, E. (2003). Does business ethics pay?. London: Institute of Business Ethics.

    Google Scholar 

  • West, J. P. (2003). Ethics and Human Resource Management. In S. W. Hays & R. C. Kearney (Eds.), Public personnel administration: Problems and prospects (pp. 301–315). Upper Saddle River, N.J.: Prentice Hall.

    Google Scholar 

  • Westhead, P., & Storey, D. (1996). Management training and small firm performance: why is the link so weak?. International Small Business Journal, 14(4), 13–24.

  • White, B. J., & Montgomery, R. B. (1980). Corporate codes of conduct. California Management Review, 23, 690–697.

    Article  Google Scholar 

  • Williams, P., & Anderson, S. K. (Eds.). (2012). Law and ethics in coaching: How to solve and avoid difficult problems in your practice. Hoboken, NJ: Wiley.

    Google Scholar 

  • Wimbush, J. C., & Shepard, J. M. (1994). Toward an understanding of ethical climate: Its relationship to ethical behavior and supervisory influence. Journal of Business Ethics, 13(8), 637–647.

  • Wipro (2014). Wipro to Acquire Opus CMC, one of the leading US mortgage due diligence and risk management service providers. Retrieved from http://www.wipro.com/newsroom/Wipro-to-acquire-Opus-CMC-one-of-the-leading-US-mortgage-due-diligence-and-risk-management-service-providers.

  • Worthley, J. A. (1981). Ethics and public management: Education and training. Public Personnel Management, 10(1), 41–47.

  • Wotruba, T. R. (1990). A comprehensive framework for the analysis of ethical behavior, with a focus on sales organizations. Journal of Personal Selling and Sales Management, 10, 29–42.

    Google Scholar 

  • Wulf, K. (2011). From codes of conduct to ethics and compliance programs: Recent developments in the United States. Berlin: Logos Verlag.

    Google Scholar 

  • Zadek, S. (2012). Titans or Titanic. Business and Professional Ethics Journal, 31(2), 207–230.

Download references

Acknowledgments

The authors would like to thank Prof. Bengt Gustavsson, School of Business, Stockholm University and anonymous reviewers for their valuable comments and advice.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Pratima Verma.

Appendices

Appendix

See Table 7.

Table 7 Appendix 1: Factor loading from rotated component matrix

Appendix 2

KMO and Bartlett’s Test

Kaiser–Meyer–Olkin measure of sampling adequacy

0.877

Bartlett’s test of sphericity

Approx. Chi Square

4806.88

df

595

Sig.

0.000

  1. The values of KMO = 0.89 and χ 2 = 4806.88 are significant (p ≤ 0.001). It indicates that the factor analysis is appropriate

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Verma, P., Mohapatra, S. & Löwstedt, J. Ethics Training in the Indian IT Sector: Formal, Informal or Both?. J Bus Ethics 133, 73–93 (2016). https://doi.org/10.1007/s10551-014-2331-4

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10551-014-2331-4

Keywords

Navigation