Skip to main content

Advertisement

Log in

A Virtual Midas Touch? Touch, Compliance, and Confederate Bias in Mediated Communication

  • Original Paper
  • Published:
Journal of Nonverbal Behavior Aims and scope Submit manuscript

Abstract

A brief touch to the shoulder or upper arm increases people’s helping behavior and willingness to comply with requests. In this manuscript, we investigate whether this well-known Midas touch effect is also operative in mediated interactions where the touch act is replaced by electromechanical stimulation through a tactile display. With two experiments (one with an informed and one with a blind confederate) and a meta-analysis, we demonstrate that stimulation through a tactile display can induce similar helping behavior as actual interpersonal physical contact. This virtual Midas touch effect suggests that electromechanical stimuli are processed in ways similar to actual touch. Our experiments thus have important implications for the design of communication media, which, to date, do not support physical contact. At the same time, the results illustrate the promising use of tactile displays in touch research, for example, to avoid the confederate bias intrinsic to studies in naturalistic settings.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1
Fig. 2

Similar content being viewed by others

References

  • Bailenson, J. N., & Yee, N. (2008). Virtual interpersonal touch: Haptic interaction and copresence in collaborative virtual environments. International Journal of Multimedia Tools and Applications, 37, 5–14.

    Article  Google Scholar 

  • Blascovich, J., Loomis, J., Beall, A. C., Swinth, K. R., Hoyt, C. L., & Bailenson, J. N. (2002). Immersive virtual environment technology as a methodological tool for social psychology. Psychological Inquiry, 13, 103–124.

    Article  Google Scholar 

  • Bonanni, L., Vaucelle, C., Lieberman, J., & Zuckerman, O. (2006). TapTap: A haptic wearable for asynchronous distributed touch therapy. In Extended abstracts on human factors in computing systems (pp. 580–585). New York: ACM Press. doi:10.1145/1125451.1125573.

  • Brave, S., & Dahley, A. (1997). InTouch: A medium for haptic interpersonal communication. In CHI’97 extended abstracts on human factors in computing systems: Looking to the future (pp. 363–364). New York: ACM Press. doi:10.1145/1120212.1120435.

  • Brave, S., Nass, C., & Sirinian, E. (2001). Force-feedback in computer-mediated communication. In C. Stephanidis (Ed.), Universal access in HCI: Towards an information society for all (Vol. 3, pp. 145–150). Hillsdale, NJ: Lawrence Erlbaum.

    Google Scholar 

  • Brewster, S. A., & Brown, L. M. (2004). Non-visual information display using tactons. In CHI ‘04 extended abstracts on human factors in computing systems (pp. 787–788). New York: ACM Press. doi:10.1145/985921.985936.

  • Crusco, A. H., & Wetzel, C. G. (1984). The Midas touch: The effects of interpersonal touch on restaurant tipping. Personality and Social Psychology Bulletin, 10, 512–517.

    Article  Google Scholar 

  • Field, T. (2010). Touch for socioemotional and physical well-being: A review. Developmental Review, 30, 367–383.

    Article  Google Scholar 

  • Fishman, E., Turkheimer, E., & DeGood, D. E. (1995). Touch relieves stress and pain. Journal of Behavioral Medicine, 18, 69–79.

    Article  PubMed  Google Scholar 

  • Gallace, A., & Spence, C. (2010). The science of interpersonal touch: An overview. Neuroscience and Biobehavioral Reviews, 34, 246–259.

    Article  PubMed  Google Scholar 

  • Gallace, A., Tan, H. Z., & Spence, C. (2007). The body surface as a communication system: The state of art after 50 years of research. Presence: Teleoperators & Virtual Environments, 16, 655–676.

    Article  Google Scholar 

  • Geldard, F. A. (1957). Adventures in tactile literacy. American Psychologist, 12, 115–124.

    Article  Google Scholar 

  • Geldard, F. A. (1960). Some neglected possibilities of communication. Science, 131, 1583–1588.

    Article  PubMed  Google Scholar 

  • Gleeson, M., & Timmins, F. (2004). The use of touch to enhance nursing care of older person in long-term mental health care facilities. Journal of Psychiatric and Mental Health Nursing, 11, 541–545.

    Article  PubMed  Google Scholar 

  • Goldman, M., & Fordyce, J. (1983). Prosocial behavior as affected by eye contact, touch, and voice expression. Journal of Social Psychology, 121, 125–129.

    Article  PubMed  Google Scholar 

  • Goldman, M., Kiyohara, O., & Pfannensteil, D. A. (1985). Interpersonal touch, social labeling, and the foot-in-the-door effect. The Journal of Social Psychology, 125, 143–147.

    Article  Google Scholar 

  • Greenbaum, P. E., Lumley, M. A., Turner, C., & Melamed, B. G. (1995). Dentist’s reassuring touch: Effects on children’s behaviour. Pediatric Dentistry, 15, 20–24.

    Google Scholar 

  • Guéguen, N. (2001). Toucher et soumission à une requête: Réplications expérimentales en situation naturelle et évaluation de l’impact du statut [Touch and compliance to a request: Experimental replications in natural settings and evaluation of the status effect]. Revue Internationale de Psychologie Sociale, 14, 113–158.

    Google Scholar 

  • Guéguen, N., & Fisher-Lokou, J. (2002). An evaluation of touch on a large request: A field setting. Psychological Reports, 90, 267–269.

    Article  PubMed  Google Scholar 

  • Guéguen, N., & Fisher-Lokou, J. (2003a). Another evaluation of touch and helping behavior. Psychological Reports, 92, 62–64.

    Article  PubMed  Google Scholar 

  • Guéguen, N., & Fisher-Lokou, J. (2003b). Tactile contact and spontaneous help: An evaluation in a natural setting. Journal of Social Psychology, 143, 785–787.

    Article  PubMed  Google Scholar 

  • Guéguen, N., & Joule, R. V. (2008). Contact tactile et acceptation d’une requête: Une méta-analyse [Touch and compliance to a request: A meta-analysis]. Les Cahiers Internationaux de Psychologie Sociale, 80, 39–58.

    Google Scholar 

  • Haans, A., & IJsselsteijn, W. A. (2006). Mediated social touch: A review of current research and future directions. Virtual Reality, 9, 149–159.

    Article  Google Scholar 

  • Haans, A., & IJsselsteijn, W. A. (2009). The virtual Midas touch: Helping behavior after a mediated social touch. IEEE Transactions on Haptics, 2, 136–140.

    Article  Google Scholar 

  • Hertenstein, M. J., Holmes, R., McCullough, M., & Keltner, D. (2009). The communication of emotion via touch. Emotion, 9, 566–573.

    Article  PubMed  Google Scholar 

  • Hertenstein, M. J., Keltner, D., App, B., Bulleit, B. A., & Jaskolka, A. R. (2006). Touch communicates distinct emotions. Emotion, 6, 528–533.

    Article  PubMed  Google Scholar 

  • Hewett, D. (2007). Do touch: Physical contact and people who have severe, profound and multiple learning difficulties. Support for Learning, 22, 116–123.

    Article  Google Scholar 

  • Jacob, C., & Guéguen, N. (2012). The effect of physical distance between patrons and servers on tipping. Journal of Hospitality and Tourism Research, 36, 25–31.

    Article  Google Scholar 

  • Jones, S. E., & Yarbrough, A. E. (1985). A naturalistic study of the meanings of touch. Communication Monographs, 52, 19–56.

    Article  Google Scholar 

  • Lewis, R. J., Derlega, V. J., Shankar, A., Cochard, E., & Finkel, L. (1997). Nonverbal correlates of confederates’ touch. Journal of social behaviour and personality, 12, 821–830.

    Google Scholar 

  • Lindeman, R. W., & Cutler, J. R. (2003). Controller design for a wearable, near-field haptic display. In Proceedings of the 11th symposium on haptic interfaces for virtual environment and teleoperator systems (pp. 397–403). Los Alamitos, CA: IEEE Press.

  • Loomis, J. M., Blascovich, J. J., & Beall, A. C. (1999). Immersive virtual environment technology as a basic research tool in psychology. Behaviour Research Methods, Instruments & Computers, 31, 557–564.

    Article  Google Scholar 

  • Mueller, F., Vetere, F., Gibbs, M. R., Kjeldskov, J., Pedell, S., & Howard, S. (2005). Hug over a distance. In CHI’05 extended abstracts on human factors in computing systems (pp. 1673–1676). New York: ACM Press. doi:10.1145/1056808.1056994.

  • Paulsell, S., & Goldman, M. (1984). The effect of touching different body areas on prosocial behavior. Journal of Social Psychology, 122, 269–273.

    Article  Google Scholar 

  • Review Manager (Version 5.1) [Computer software]. (2011). Copenhagen, Denmark: The Nordic Cochrane Centre, The Cochrane Collaboration.

  • Rovers, A. F., & van Essen, H. A. (2006). Guidelines for haptic interpersonal communication applications: An exploration of foot interaction styles. Virtual Reality, 9, 177–191.

    Article  Google Scholar 

  • Wilhelm, F. H., Kochar, A. S., Roth, W. T., & Gross, J. J. (2001). Social anxiety and response to touch: Incongruence between self-evaluative and physiological reactions. Biological Psychology, 58, 181–202.

    Article  PubMed  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Antal Haans.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Haans, A., de Bruijn, R. & IJsselsteijn, W.A. A Virtual Midas Touch? Touch, Compliance, and Confederate Bias in Mediated Communication. J Nonverbal Behav 38, 301–311 (2014). https://doi.org/10.1007/s10919-014-0184-2

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10919-014-0184-2

Keywords

Navigation