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The “magic” of tutorial centres in Hong Kong: An analysis of media marketing and pedagogy in a tutorial centre

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Abstract

Why do more than three-quarters of Hong Kong’s senior secondary students flock to tutorial centres like moths to light? What is the “magic” that is driving the popularity of the tutorial centre enterprise? Indeed, looking at the ongoing boom of tutorial centres in Hong Kong (there are almost 1,000 of them), it is difficult not to ask these questions. This paper examines the phenomenon of tutorial centres in Hong Kong and seeks to understand what draws students to these centres. Combining theories of marketing semiotics and emotion studies, the author investigates the pivotal role of media marketing in generating the “magic” of tutorial centres, whose advertising strategy includes, for example, a display of billboard posters featuring stylishly-dressed “celebrity teachers”. The author reviews some of the literature available on the subject of tutorial centres. In a case study approach, he then maps out the pedagogy he observed in an English tutorial class, seeking heuristic insights into the kind of teaching students in the study were looking for. He argues that part of the “magical” attraction of what are essentially “cram schools” is their formulaic pedagogy of teaching and reinforcing exam skills. Finally, the paper considers the social implications of the tutorial centre industry in terms of media marketing of education and unequal access to tutorial services.

Résumé

La « magie » des centres de soutien scolaire à Hong Kong : analyse du marketing médiatique et de la pédagogie – Pourquoi plus des trois quarts des lycéens de Hong Kong sont-ils attirés par les centres de soutien scolaire comme les papillons nocturnes par la lumière ? Quelle « magie » génère la popularité de ce modèle ? En observant la montée en flèche actuelle de ces centres à Hong Kong (au nombre de presque un millier), il est en effet inévitable de poser ces questions. L’auteur de cet article examine le phénomène des centres de soutien scolaire à Hong Kong et tente de cerner ce qui attire les élèves vers ces structures. Alliant les théories de la sémiotique du marketing et les études sur l’émotion, il explore le rôle central du marketing médiatique dans la « magie » de ces centres, dont la stratégie publicitaire inclut la conception d’affiches qui mettent en vedette des « célébrités enseignantes » élégamment vêtues. L’auteur recense une partie de la documentation disponible sur les centres de soutien scolaire. Dans le cadre d’une étude de cas, il trace les grandes lignes de la pédagogie qu’il a observée dans un cours d’anglais de soutien, scrutant des éléments heuristiques dans le type d’enseignement que les élèves recherchent. L’auteur avance que l’attrait « magique » de ces institutions essentiellement de bachotage réside en partie dans leur pédagogie stéréotypée pour l’enseignement et la consolidation des compétences nécessaires à la réussite d’un examen. Enfin, l’auteur évalue les implications sociales de l’industrie des centres de soutien scolaire sur le marketing médiatique dans le domaine éducatif et sur l’accès inégal aux prestations de soutien scolaire.

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Notes

  1. An article published in The Japan Times in December 2013 says there are “nearly 1,000 tutorial centres” in Hong Kong (Japan Times 2013).

  2. I would have liked to embed a few tutorial centre advertisement photos which I took as part of my fieldwork in this paper, but because of ethical reasons I have decided against it. Images of typical advertisements are, however, easily accessible on the Internet, e.g. on a Wikipedia website about cram schooling in Hong Kong; see http://en.wikipedia.org/wiki/Cram_schools_in_Hong_Kong [accessed 20 June 2013] or in the Japan Times article (2013).

  3. Near the end of his writing career, French philosopher René Descartes (1596–1650) discussed the nature of happiness, passions and ethics in an exchange of letters with Princess Elisabeth of Bohemia (1618–1680). This correspondence formed the basis of his last published book, Passions of the Soul.

  4. The HKDSE examines four core subjects – English, Mathematics, Chinese and Liberal Studies – plus two or three elective subjects from a choice of twenty. Based on the results of the HKDSE, students gain entry to a range of post-secondary, vocational and tertiary courses offered by a variety of institutions. In particular, this high-stakes public exam determines success in university placement and choice of study subject.

  5. This is a pseudonym, as research ethics do not permit naming the school involved; the names of the two interviewees are also pseudonyms.

  6. These interviews were carried out in the context of a separate international collaboration project on Elite Schools I was involved in. My research into tutorial centres is a spin-off from the Elite Schools project, because I was intrigued by students from Cathedral College talking about their attendance of after-school tutorial centres.

  7. This is an existing tutorial centre in Hong Kong, but a pseudonym is used.

  8. One or more “push” factors lead to dissatisfaction with an existing situation and a desire to actively leave that situation/initiate change. A “pull” factor is an element of attraction which draws a person to a new situation or place.

  9. This is a pseudonym to protect the identity of the “star tutor”.

  10. The name of this tutorial centre is fictitious. If one does exist with this name, this is purely coincidental.

  11. After attending kindergarten for three years (K1–K3), children in Hong Kong enter primary school (Primary 1–6) aged 6, sitting exams in Primary 5 and Primary 6 to determine the kind of secondary school they can attend. There are three “bands” (in terms of achievement levels) of secondary schools, all of which are divided into junior secondary (Forms 1–3) and senior secondary (Forms 4–6). Though they do not sit the HKDSE until the end of Form 6, students start preparing for this exam in Form 4. While the medium of instruction (MOI) is predominantly Chinese in primary schools, some secondary schools which had introduced Chinese as MOI after Handover (the end of British rule) in 1997 have since reverted back to English as MOI.

  12. A visualiser, also sometimes called a visual presenter or document camera, is an electronic visual aid which no longer requires transparencies like its technological ancestor, the overhead projector. A visualiser comprises a video camera mounted above a work surface with zoom and focus. Thus a digital image of anything placed on the work surface can be displayed via a monitor screen or a projector. The zoom function makes it possible to display tiny details from maps, documents, microchips, etc. in giant close-ups on screen.

  13. The Mooncake Festival (mid-autumn) is the second most important Chinese holiday after the Spring Festival. Extended families meet to have mooncakes together and light lanterns.

Primary Sources

  • Koh, A. (2012a). Fieldnotes, field work, Cathedral College, Hong Kong. 27 September 2012 and 4 October 2012.

  • Koh, A. (2012b). Fieldnotes, field work, Cambridge Tutorial Centre, Hong Kong, 4 Oct 2012 and 14 December 2012.

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Acknowledgements

I thank the Office of Educational Research (OER), NIE for a start-up grant (SUG 23/12 AK) which enabled me to conduct this research project. Jeffrey Lau offered generous information about the tutorial centre industry in Hong Kong, but the inaccuracies of analysis, if there are any, are inevitably mine. My thanks are also due to Victoria Carrington and Anneliese Kramer-Dahl, who read an early draft of this paper. I also appreciate the astute feedback given by the two anonymous reviewers.

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Koh, A. The “magic” of tutorial centres in Hong Kong: An analysis of media marketing and pedagogy in a tutorial centre. Int Rev Educ 60, 803–819 (2014). https://doi.org/10.1007/s11159-014-9460-y

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