Skip to main content
SpringerLink
Log in

Towards a digital work environment: the influence of collaboration and networking on employee performance within an enterprise social media platform

  • Original Paper
  • Published:
Journal of Business Economics Aims and scope Submit manuscript

Abstract

Today’s organizations increasingly implement enterprise social media platforms to provide a digital work environment. Hereby, organizations expect various benefits, such as improved employee performance. In our research, we aim at uncovering how the introduction of enterprise social media platforms can support creating a digital work environment and how this digital work environment can influence an employee’s performance. To answer these research questions, we perform a survey-based investigation among 247 employees of an international financial corporation headquartered in Germany. For our investigation, we conceptualize that a digital work environment must consist of a task and a social dimension. Our findings show that enterprise social media platforms address both work environment dimensions by enabling collaboration, as well as networking among employees. We also find that employees who collaborate and network via enterprise social media platforms, increase their work performance by becoming more efficient and also more innovative. We find that networking’s impact on an employee’s innovativeness is significantly stronger than that of collaboration. Finally, we show that our research contributes to the literature by, for example, shedding light to the relationship between ESM use and employee performance. Furthermore, by showcasing the relevant ESM platform functionalities that influence the collaboration and networking impacts, we provide insights to the actual IT artifact. Building on this, our study also yields various practical implications, such as proving which of the ESM functionalities are essential when increasing the employees’ collaboration and networking, and ultimately increasing their performance.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Log in via an institution

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Institutional subscriptions

Fig. 1
Fig. 2

Similar content being viewed by others

Notes

  1. The terms “digital work,” “virtual work,” and “digital labour” are often used synonymously in that context (Mrass et al. 2017).

  2. Terms that are frequently used synonymously are “enterprise social software” (Kuegler et al. 2015), :enterprise social media” (Kane 2015), “enterprise social network(ing)” (Fulk and Yuan 2013; Mäntymäki and Riemer 2016), and “enterprise 2.0” (McAfee 2006).

References

  • Alarifi A, Sedera D (2014) Peripheral, central and coercive routes for promoting Enterprise Social Networks. In: 25th Australasian Conference on Information Systems, Auckland, New Zealand

  • Alarifi A, Sedera D, Recker J (2015) Posters versus lurkers: Improving participation in enterprise social networks through promotional messages. In: 36th International Conference on Information Systems, Fort Worth, USA

  • Ali-Hassan H, Nevo D, Wade M (2015) Linking dimensions of social media use to job performance: the role of social capital. J Strateg Inf Syst 24:65–89

    Google Scholar 

  • Andriopoulos C, Lewis MW (2009) Exploitation-exploration tensions and organizational ambidexterity: managing paradoxes of innovation. Organ Sci 20:696–717

    Google Scholar 

  • Aral S, Dellarocas C, Godes D (2013) Introduction to the special issue-social media and business transformation: a framework for research. Inform Syst Res 24:3–13

    Google Scholar 

  • Argyris YA, Monu K (2015) Corporate use of social media: technology affordance and external stakeholder relations. J Org Comput Electron Commer 25:140–168

    Google Scholar 

  • Bala H, Massey AP, Rajanayakam J, Hsieh CJ (2015) Challenges and Outcomes of Enterprise Social Media Implementation: Insights from Cummins, Inc. In: 48th Hawaii International Conference on System Sciences (HICSS), Kauai, USA

  • Banerjee P, Chau PY (2004) An evaluative framework for analysing e-government convergence capability in developing countries. Int J Electron Gov 1:29–48

    Google Scholar 

  • Barki H, Titah R, Boffo C (2007) Information system use–related activity: an expanded behavioral conceptualization of individual-level information system use. Inf Syst Res 18:173–192

    Google Scholar 

  • Baumgartner H, Homburg C (1996) Applications of structural equation modeling in marketing and consumer research: a review. Int J Res Mark 13:139–161

    Google Scholar 

  • Beck R, Pahlke I, Seebach C (2014) Knowledge exchange and symbolic action in social media-enabled electronic networks of practice: a multilevel perspective on knowledge seekers and contributors. MIS Q 38:1245–1270

    Google Scholar 

  • Bernhard E, Recker JC, Burton-Jones A (2013) Understanding the actualization of affordances: a study in the process modeling context. In: 34th International Conference on Information Systems, Milan, Italy

  • Boughzala I (2014) You: what Generation Y thinks about corporate social networking applications? In: 47th Hawaii International Conference on System Sciences (HICSS), Waikoloa, Hawaii, USA

  • Bradner E (2001) Social affordances: understanding technology mediated social networks at work. In: Conference on Human Factors in Computing Systems

  • Bughin J (2016) Taking the measure of the networked enterprise. McKinsey Q 51:1–4

    Google Scholar 

  • Campbell JP, McHenry JJ, Wise LL (1990) Modeling job performance in a population of jobs. Pers Psychol 43:313–575

    Google Scholar 

  • Cenfetelli RT, Bassellier G (2009) Interpretation of formative measurement in information systems research. MIS Q 33:689–707

    Google Scholar 

  • Chang S-J, Van Witteloostuijn A, Eden L (2010) From the editors: common method variance in international business research. J Int Bus Stud 41:178–184

    Google Scholar 

  • Chin WW (2004) Frequently asked questions—partial least squares and PLS-graph: Multi-Group analysis with PLS. URL: http://disc-nt.cba.uh.edu/chin/plsfaq/contents.htm (Retrieved October 11, 2018)

  • Choudrie J, Zamani ED (2016) Understanding individual user resistance and workarounds of enterprise social networks: the case of Service Ltd. J Inf Technol 31:130–151

    Google Scholar 

  • Mann J, Austin T, Drakos N, Rozwell C, Walls A (2012) Predicts 2013: Social and collaboration go deeper and wider. Gartner Inc report

  • Davenport TH, Prusak L (1998) Working knowledge: how organizations manage what they know. Harvard Business Press, Brighton

    Google Scholar 

  • Davison R, Ou C (2014) Digital work in a pre-digital organizational culture. In: 22nd European Conference on Information Systems, Tel Aviv, Israel

  • Dery K, Sebastian IM, van der Meulen N (2017) The digital workplace is key to digital innovation. MIS Q Exec 16:135–152

    Google Scholar 

  • Dimicco JM, Geyer W, Millen DR, Dugan C, Brownholtz B (2009) People sensemaking and relationship building on an enterprise social network site. In: 42nd Hawaii International Conference on System Sciences, Waikoloa, Hawaii, USA

  • Dittes S, Smolnik S (2017) Why are we doing this again? towards uncovering the outcome perspective of enterprise social software use. In: 25th European Conference on Information Systems, Guimarães

  • Dulebohn JH, Hoch JE (2017) Virtual teams in organizations. Hum Resour Manag Rev 27:569–574

    Google Scholar 

  • Ellis CA, Gibbs SJ, Rein G (1991) Groupware: some issues and experiences. Commun ACM 34:39–58

    Google Scholar 

  • Ellison NB, Gibbs JL, Weber MS (2014) The use of enterprise social network sites for knowledge sharing in distributed organizations the role of organizational affordances. Am Behav Sci 59:102–123

    Google Scholar 

  • Engeli M, Mueller A (1999) Digital environments for learning and collaboration: architecture, communication, creativity. ETH Zurich, Zürich

    Google Scholar 

  • Faraj S, Azad B (2012) The materiality of technology: an affordance perspective. Mater Org Soc Interact Technol World 237:258

    Google Scholar 

  • Fisher CM, Pillemer J, Amabile TM (2018) Deep help in complex project work: guiding and path-clearing across difficult terrain. Acad Manag J 61:1524–1553

    Google Scholar 

  • Fornell C, Larcker DF (1981) Evaluating structural equation models with unobservable variables and measurement error. J Mark Res 18:39–50

    Google Scholar 

  • Forsgren E, Byström K (2018) Multiple social media in the workplace: contradictions and congruencies. Inf Syst J 28:442–464

    Google Scholar 

  • French KA, Dumani S, Allen TD, Shockley KM (2018) A meta-analysis of work–family conflict and social support. Psychol Bull 144:284–314

    Google Scholar 

  • Fritz C, van Knippenberg D (2018) Gender and leadership aspiration: the impact of work–life initiatives. Hum Resour Manag 57:855–868

    Google Scholar 

  • Fulk J, Yuan YC (2013) Location, motivation, and social capitalization via enterprise social networking. J Comput Med Commun 19:20–37

    Google Scholar 

  • Gaver WW (1991) Technology affordances. In: SIGCHI conference on Human factors in computing systems, Montreal

  • Gefen D, Straub D (2005) A practical guide to factorial validity using PLS-Graph: tutorial and annotated example. Commun Assoc Inf Syst 16:91–109

    Google Scholar 

  • Geisser S (1975) The predictive sample reuse method with applications. J Am Stat Assoc 70:320–328

    Google Scholar 

  • Gibbs JL, Rozaidi NA, Eisenberg J (2013) Overcoming the “ideology of openness”: probing the affordances of social media for organizational knowledge sharing. J Comput Med Commun 19:102–120

    Google Scholar 

  • Gray PH, Parise S, Iyer B (2011) Innovation impacts of using social bookmarking systems. MIS Q 35:629–643

    Google Scholar 

  • Gronski R, Pigg K (2000) University and community collaboration: experiential learning in human services. Am Behav Sci 43:781–792

    Google Scholar 

  • Hair JF, Hult GTM, Ringle C, Sarstedt M (2016) A primer on partial least squares structural equation modeling (PLS-SEM). Sage Publications, Newbury Park

    Google Scholar 

  • Hair JF, Sarstedt M, Ringle CM, Gudergan SP (2017) Advanced issues in partial least squares structural equation modeling. SAGE Publications, Newbury Park

    Google Scholar 

  • Hedman E, Valo M (2015) Communication challenges facing management teams. Leadersh Org Dev J 36:1012–1024

    Google Scholar 

  • Hermida A, Fletcher F, Korell D, Logan D (2012) Share, like, recommend: decoding the social media news consumer. J Stud 13:815–824

    Google Scholar 

  • Heylighen F (1999) Collective Intelligence and its Implementation on the Web: algorithms to develop a collective mental map. Computat Math Org Theory 5:253–280

    Google Scholar 

  • Hicks M (2019) Why the urgency of digital transformation is hurting the digital workplace. Strateg HR Rev 18:34–35

    Google Scholar 

  • Holtzblatt L, Drury JL, Weiss D, Damianos LE, Cuomo D (2013) Evaluating the uses and benefits of an enterprise social media platform. J Soc Media Org 1:1–21

    Google Scholar 

  • Høyrup S (2010) Employee-driven innovation and workplace learning: basic concepts, approaches and themes. SAGE Publications, London

    Google Scholar 

  • Huang J-W, Li Y-H (2009) The mediating effect of knowledge management on social interaction and innovation performance. Int J Manpow 30:285–301

    Google Scholar 

  • Hunt ST (1996) Generic work behavior: an investigation into the dimensions of entry-level, hourly job performance. Pers Psychol 49:51–83

    Google Scholar 

  • Janssen O (2001) Fairness perceptions as a moderator in the curvilinear relationships between job demands, and job performance and job satisfaction. Acad Manag J 44:1039–1050

    Google Scholar 

  • Johns T, Gratton L (2013) The third wave of virtual work. Harvard Bus Rev 91:66–73

    Google Scholar 

  • Kane GC (2015) Enterprise social media: current capabilities and future possibilities. MIS Q Exec 14:1–16

    Google Scholar 

  • Kankanhalli A, Tan BCY, Wei K-K (2005) Contributing knowledge to electronic knowledge repositories: an empirical investigation. MIS Q 29:113–143

    Google Scholar 

  • Karahanna E, Evaristo JR, Srite M (2005) Levels of culture and individual behavior: an investigative perspective. J Glob Inf Manag (JGIM) 13:1–20

    Google Scholar 

  • Kiehne J, Olaru M, Sven J, Maier D (2016) Does Globalization drive Innovation? Evidence from the European Union. In: 4th International Conference on Quality and Innovation in Engineering and Management, Cluj-Napoca, Romania

  • Kim Y, Kane G (2015) Online tie formation in enterprise social media. In: 36th International Conference on Information Systems, Fort Worth

  • Koch M (2008) CSCW and Enterprise 2.0-towards an integrated perspective. In: 21th Bled eConference, Bled

  • Koch M, Schwabe G, Briggs RO (2015) CSCW and social computing business and information. Syst Eng 57:149–153

    Google Scholar 

  • Köffer S (2015) Designing the digital workplace of the future—what scholars recommend to practitioners. In: International Conference of Information Systems 2015, Fort Worth

  • Korzynski P (2015) Online networking and employee engagement: what current leaders do? J Manag Psychol 30:582–596

    Google Scholar 

  • Kügler M, Smolnik S (2014) Uncovering the phenomenon of employees enterprise social software use in the post-acceptance stage-proposing a use typology. In: 22nd European Conference on Information Systems, Tel Aviv

  • Kügler M, Dittes S, Smolnik S, Richter A (2015) Connect me! Antecedents and impact of social connectedness in enterprise social software. Bus Inf Syst Eng 57:181–196

    Google Scholar 

  • Kuegler M, Smolnik S, Kane G (2015) What’s in IT for employees? Understanding the relationship between use and performance in enterprise social software. J Strateg Inf Syst 24:90–112

    Google Scholar 

  • Lattemann C, Siemon D, Dorawa D, Redlich B (2017) Digitization of the design thinking process solving problems with geographically dispersed teams. In: International conference of design, user experience, and usability, Vancouver

    Google Scholar 

  • Lau F, Sarker S, Sahay S (2000) On managing virtual teams. Healthc Inf Manag Commun 14:46–52

    Google Scholar 

  • Lee AS, Baskerville RL (2003) Generalizing generalizability in information systems research. Inf Syst Res 14:221–243

    Google Scholar 

  • Lending D (2010) Using a wiki to collaborate on a study guide. J Inf Syst Educ 21:5–13

    Google Scholar 

  • Leonardi PM (2014) Social media, knowledge sharing, and innovation: toward a theory of communication visibility. Inf Syst Res 25:796–816

    Google Scholar 

  • Leonardi PM (2015) Ambient Awareness and Knowledge Acquisition: using social media to learn “Who Knows What” and” Who Knows Whom”. MIS Q 39:747–762

    Google Scholar 

  • Leonardi PM, Huysman M, Steinfield C (2013) Enterprise social media: definition, history, and prospects for the study of social technologies in organizations. J Comput Med Commun 19:1–19

    Google Scholar 

  • Lévy P (2010) From social computing to reflexive collective intelligence: the IEML research program. Inf Sci 180:71–94

    Google Scholar 

  • Li C (2010) Open leadership: how social technology can transform the way you lead. Wiley, New York

    Google Scholar 

  • Liang H, Saraf N, Hu Q, Xue Y (2007) Assimilation of enterprise systems: the effect of institutional pressures and the mediating role of top management. MIS Q 31:59–87

    Google Scholar 

  • Lin IY, Kwantes CT (2015) Potential job facilitation benefits of “water cooler” conversations: the importance of social interactions in the workplace. J Psychol 149:239–262

    Google Scholar 

  • Lindner JR, Murphy TH, Briers GE (2001) Handling nonresponse in social science research. J Agric Educ 42:43–53

    Google Scholar 

  • Lopes I, Oliveira A, Costa CJ (2015) Tools for online collaboration: do they contribute to improve teamwork? Mediterr J Soc Sci 6:511–518

    Google Scholar 

  • Lu B, Guo X, Luo N, Chen G (2015) Corporate blogging and job performance: effects of work-related and nonwork-related participation. J Manag Inf Syst 32:285–314

    Google Scholar 

  • MacGregor D (1960) The human side of enterprise, vol 21. McGraw-Hill, New York

    Google Scholar 

  • Malhotra A, Majchrzak A (2012) How virtual teams use their virtual workspace to coordinate knowledge. ACM Trans Manag Inf Syst (TMIS) 3:1–14

    Google Scholar 

  • Malsbender A, Recker JC, Kohlborn T, Beverungen D, Tanwer S (2013) Much ado about nothing? Tracing the progress of innovations borne on enterprise social network sites. In: 34th International Conference on Information Systems (ICIS), Milan

  • Mann J, Austin T, Drakos N, Rozwell C, Walls A (2012) Predicts 2013: Social and collaboration go deeper and wider Gartner Inc

  • Mäntymäki M, Riemer K (2016) Enterprise social networking: a knowledge management perspective. Int J Inf Manage 36:1042–1052

    Google Scholar 

  • Mark G, Guy I, Kremer-Davidson S, Jacovi M (2014) Most liked, fewest friends: patterns of enterprise social media use. In: 17th ACM conference on Computer supported cooperative work and social computing, Baltimore

  • McAfee AP (2006) Enterprise 2.0: the dawn of emergent collaboration. MIT Sloan Manag Rev 47:15–26

    Google Scholar 

  • Miller M, Marks A, DeCoulode M, Hagel J, Brown JS, Kulasooriya D (2011) Social software for business performance. The missing link in social software: Measurable business performance improvements. Deloitte Center for the Edge

  • Moore GC, Benbasat I (1991) Development of an instrument to measure the perceptions of adopting an information technology innovation. Inf Syst Res 2:192–222

    Google Scholar 

  • Moqbel M, Nah FF-H (2017) Enterprise social media use and impact on performance: the role of workplace integration and positive emotions. AIS Trans Hum Comput Interact 9:261–280

    Google Scholar 

  • Moqbel M, Nevo S, Kock N (2013) Organizational members’ use of social networking sites and job performance: an exploratory study. Inf Tech People 26:240–264

    Google Scholar 

  • Mottaz CJ (1985) The relative importance of intrinsic and extrinsic rewards as determinants of work satisfaction. Sociol Q 26:365–385

    Google Scholar 

  • Mrass V, Li MM, Peters C (2017) Towards a taxonomy of digital work. In: 25th European Conference on Information Systems, Guimarães

  • Nagypál G, Fischer F, Straub U, Weiß P, Nikolai R (2001) Integrating workflow and groupware functionalities for co-operating small and medium sized enterprises: a case study. In: 7th International Workshop on Groupware, Darmstadt

  • Nambisan S, Lyytinen K, Majchrzak A, Song M (2017) Digital innovation management: reinventing innovation management research in a digital world. Mis Q 41:223–238

    Google Scholar 

  • Nauwerck G, Cowen Forssell R (2018) The digital work environment–a challenge and an opportunity for CSCW. In: 16th European Conference on Computer-Supported Cooperative Work-Exploratory Papers, Nancy

  • Nguyen TT, Mia L, Winata L, Chong VK (2017) Effect of transformational-leadership style and management control system on managerial performance. J Bus Res 70:202–213

    Google Scholar 

  • Noe RA (1986) Trainees’ attributes and attitudes: neglected influences on training effectiveness. Acad Manag Rev 11:736–749

    Google Scholar 

  • O’Leary DE (2016) KPMG knowledge management and the next phase: Using enterprise social media. J Emerg Technol Acc 13:215–230

    Google Scholar 

  • Olson JS, Olson GM, Storrøsten M, Carter M (1993) Groupwork close up: a comparison of the group design process with and without a simple group editor. ACM Trans Inf Syst (TOIS) 11:321–348

    Google Scholar 

  • Orbach M, Demko M, Doyle J, Waber BN, Pentland A (2015) Sensing informal networks in organizations. Am Behav Sci 59:508–524

    Google Scholar 

  • Orlikowski WJ, Iacono CS (2001) Research commentary: desperately seeking the “IT” in IT research—a call to theorizing the IT artifact. Inf Syst Res 12:121–134

    Google Scholar 

  • Pahlke I (2012) Leveraging social capital in the virtual work environment-knowledge exchange through social media platforms. In: 20th European Conference on Information Systems, Barcelona

  • Pfaff C, Hasan H (2007) Democratising organisational knowledge: The potential of the corporate wiki. In: 28th International Conference on Information Systems (ICIS), Montreal

  • Pittaway L, Robertson M, Munir K, Denyer D, Neely A (2004) Networking and innovation: a systematic review of the evidence. Int J Manag Rev 5:137–168

    Google Scholar 

  • Powell AB (2015) Open culture and innovation: integrating knowledge across boundaries. Media Cult Soc 37:376–393

    Google Scholar 

  • Ransbotham S, Kane GC (2011) Membership turnover and collaboration success in online communities: explaining rises and falls from grace in Wikipedia. MIS Q 35:613–627

    Google Scholar 

  • Razmerita L, Kirchner K, Nabeth T (2014) Social media in organizations: leveraging personal and collective knowledge processes. J Org Comput Electron Commer 24:74–93

    Google Scholar 

  • Rebernik M, Širec K (2007) Fostering innovation by unlearning tacit knowledge Kybernetes 36:406–419

    Google Scholar 

  • Richter A, Riemer K (2013) Malleable end-user software. Bus Inf Syst Eng 5:195–197

    Google Scholar 

  • Rosenzweig ED (2009) A contingent view of e-collaboration and performance in manufacturing. J Op Manag 27:462–478

    Google Scholar 

  • Salehan M, Kim DJ, Kim C (2017) Use of online social networking services from a theoretical perspective of the motivation-participation-performance framework. J Assoc Inf Syst 18:141–172

    Google Scholar 

  • Sarkees M, Hulland J (2009) Innovation and efficiency: it is possible to have it all. Bus Horiz 52:45–55

    Google Scholar 

  • Satterthwaite FE (1946) An approximate distribution of estimates of variance components. Biom Bull 2:110–114

    Google Scholar 

  • Seddon P, Kiew M-Y (1996) A partial test and development of DeLone and McLean’s model of IS success Australasian. J Inf Syst 4:90–109

    Google Scholar 

  • Shravasti R, Bhola SS (2015) Study on working environment and job satisfaction of employees in respect to service sector: an analysis. Rev Res 4:1–4

    Google Scholar 

  • Silic M, Back A, Silic D (2015) Atos-towards zero email company. In: 23rd European Conference on Information Systems, Münster

  • Steinhüser M, Smolnik S, Hoppe U (2011) Towards a measurement model of corporate social software success-evidences from an exploratory multiple case study. In: 44th Hawaii International Conference on System Sciences (HICSS), Kauai

  • Stone M (1974) Cross-validatory choice and assessment of statistical predictions. J R Stat Soc Ser B (Methodol) 36:111–147

    Google Scholar 

  • Stone EF (1978) Research methods in organizational behavior. Goodyear Publishing Company, Santa Monica

    Google Scholar 

  • Straub DW (1989) Validating instruments in MIS research. MIS Q 13:147–169

    Google Scholar 

  • Suddaby R (2010) Editor’s comments: construct clarity in theories of management and organization. Acad Manag Rev 35:346–357

    Google Scholar 

  • Suh A, Bock G-W (2015) The impact of enterprise social media on task performance in dispersed teams. In: 48th Hawaii International Conference on System Sciences (HICSS), Kauai, Hawaii

  • Tamine L, Soulier L (2016) Collaborative information retrieval: frameworks, theoretical models, and emerging topics. In: ACM International Conference on the Theory of Information Retrieval, Newark, Delaware

  • Treem JW, Leonardi PM (2013) Social media use in organizations: Exploring the affordances of visibility, editability, persistence, and association. Ann Int Commun Assoc 36:143–189

    Google Scholar 

  • Veitch JA (2011) Workplace design contributions to mental health and well-being. Healthc Pap 11:38–46

    Google Scholar 

  • Venkatesh V, Brown SA, Maruping LM, Bala H (2008) Predicting different conceptualizations of system use: the competing roles of behavioral intention, facilitating conditions, and behavioral expectation. MIS Q 32:483–502

    Google Scholar 

  • Viol J, Hess J (2016) Information systems research on enterprise social networks—a state-of-the-art analysis. In: Multikonferenz Wirtschaftsinformatik (MKWI), Ilmenau, Deutschland

  • Wegner DM (1987) Transactive memory: a contemporary analysis of the group mind. In: Theories of group behavior. Springer, pp 185–208

  • Wehner B, Ritter C, Leist S (2017) Enterprise social networks: a literature review and research agenda. Comput Netw 114:125–142

    Google Scholar 

  • Wolff H-G, Moser K (2009) Effects of networking on career success: a longitudinal study. J Appl Psychol 94:196–206

    Google Scholar 

  • Zhang Z-X, Hempel PS, Han Y-L, Tjosvold D (2007) Transactive memory system links work team characteristics and performance. J Appl Psychol 92:1722–1730

    Google Scholar 

  • Zhao D, Rosson MB (2009) How and why people Twitter: the role that micro-blogging plays in informal communication at work. In: Proceedings of the ACM 2009 international conference on Supporting group work, Sanibel Island, Florida

Download references

Author information

Authors and Affiliations

  1. University of Hagen, Universitätsstraße 41, 58097, Hagen, Germany

    Sven Dittes & Stefan Smolnik

Authors
  1. Sven Dittes
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Stefan Smolnik
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Sven Dittes.

Additional information

Publisher's Note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Appendix

Appendix

See Appendix Tables 6, 7, 8, 9

Table 6 Measures
Full size table
Table 7 Demographics
Full size table
Table 8 Loadings and cross-loadings
Full size table
Table 9 Testing mediation effects
Full size table

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Dittes, S., Smolnik, S. Towards a digital work environment: the influence of collaboration and networking on employee performance within an enterprise social media platform. J Bus Econ 89, 1215–1243 (2019). https://doi.org/10.1007/s11573-019-00951-4

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s11573-019-00951-4

Keywords

JEL Classification

Search

Navigation