Skip to main content

Advertisement

Log in

Making amends

Adaptive perspectives on conflict remediation in monkeys, apes, and humans

  • Published:
Human Nature Aims and scope Submit manuscript

Abstract

Conflict is an integral, and potentially disruptive, element in the lives of humans and other group-living animals. But conflicts are often settled, sometimes within minutes after the altercation has ended. The goal of this paper is to understand why primates, including humans, make amends. Primatologists have gathered an impressive body of evidence which demonstrates that monkeys and apes use a variety of behavioral mechanisms to resolve conflicts. Peaceful post-conflict interactions in nonhuman primates, sometimes labeled "reconciliation," have clear and immediate effects upon former adversaries, relieving uncertainty about whether aggression will continue, reducing stress, increasing tolerance, and reducing anxiety about whether aggressors will resume aggression toward former victims. However, the long-term effects of these interactions are less clearly established, leaving room to debate the adaptive function of conflict resolution strategies among primates. It is possible that reconciliatory behavior enhances the quality of valued, long-term social relationships or that reconciliatory interactions are signals that the conflict has ended and the actor’s intentions are now benign. Both of these hypotheses may help us to understand how and why monkeys, apes, and humans make amends.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  • Altmann, J. 1980 Baboon Mothers and Infants. Cambridge, Massachusetts: Harvard University Press.

    Google Scholar 

  • Aureli, F. 1992 Post-conflict Behaviour among Wild Long-Tailed Macaques (Macaca fasicularis). Behavioral Ecology and Sociobiology 31:329–337.

    Article  Google Scholar 

  • 1997 Post-conflict Anxiety in Nonhuman Primates: The Mediating Role of Emotion in Conflict Resolution. Aggressive Behavior 23:315–328.

    Article  Google Scholar 

  • Aureli, F., and C. P. van Schaik 1991 Post-conflict Behaviour in Long-Tailed Macaques (Macaca fasicularis): II. Coping with the Uncertainty. Ethology 89:101–114.

    Article  Google Scholar 

  • Aureli, F., M. Das, and H. C. Veenema 1997 Differential Kinship Effect on Reconciliation in Three Species of Macaques (Macaca fasicularis, M. fuscata, and M. sylvanus). Journal of Comparative Psychology 111:91–99.

    Article  Google Scholar 

  • Aureli, F., M. Das, D. Verleur, and J. A. R. A. M. van Hooff 1994 Postconflict Social Interactions among Barbary Macaques (Macaca sylvanus). International Journal of Primatology 15:471–485.

    Google Scholar 

  • Aureli, F., C. P. van Schaik, and J. A. R. A. M. van Hooff 1989 Functional Aspects of Reconciliation among Captive Long-Tailed Macaques (Macaca fasicularis). American Journal of Primatology 19:39–51.

    Article  Google Scholar 

  • Aureli, F., H. C. Veenema, C. J. van Panthaleon van Eck, and J. A. R. A. M. van Hooff 1993 Reconciliation, Consolation, and Redirection in Japanese Macaques (Macaca fuscata). Behaviour 124:1–21.

    Google Scholar 

  • Barnland, D. C., and M. Yoshioko 1990 Apologies: Japanese and American Styles. International Journal of Intercultural Relations 14:193–206.

    Article  Google Scholar 

  • Bauers, K. A. 1993 A Functional Analysis of Staccato Grunt Vocalizations in the Stumptailed Macaque (Macaca arctoides). Ethology 94:147–161.

    Article  Google Scholar 

  • Bennett, M., and C. Dewberry 1994 "I’ve Said I’m Sorry, Haven’t I?" A Study of Identity Implications and Constraints That Apologies Create for Their Recipients. Current Psychology 13:10–20.

    Google Scholar 

  • Bennett, M., and D. Earwaker 1994 Victims’ Responses to Apologies: The Effects of Offender Responsibility and Offense Severity. Journal of Social Psychology 134:457–464.

    Article  Google Scholar 

  • Bernstein, I. S., P. G. Judge, and T. E. Ruehlman 1993 Kinship, Association, and Social Relationships in Rhesus Monkeys (Macaca mulatta). American Journal of Primatology 31:41–53.

    Article  Google Scholar 

  • Blum-Kulka, S., and E. Ohlstain 1984 Requests and Apologies: A Cross-Cultural Study of Speech Act Realization Patterns (CCSARP). Applied Lingusitics 5:196–213.

    Article  Google Scholar 

  • Blum-Kulka, S., J. House, and G. Kasper, eds. 1989 Investigating Cross-Cultural Pragmatics. An Introductory Overview. In Cross-Cultural Pragmatics: Requests and Apologies, S. Blum-Kulka, J. House, and G. Kasper, eds. Pp. 1–34. Norwood, New Jersey: Ablex.

    Google Scholar 

  • Boyd, R. 1989 Mistakes Allow Evolutionary Stability in the Repeated Prisoner’s Dilemma Game. Journal of Theoretical Biology 132:337–356.

    Article  Google Scholar 

  • Butovskya, M., and A. Kozintsev 1998 Aggression, Friendship, and Reconciliation in Russian Primary School Children. Aggressive Behavior, in press.

  • Castles, D., and A. Whiten 1998a Post-conflict Behaviour of Wild Olive Baboons, I. Reconciliation, Redirection and Consolation. Ethology 104:126–147.

    Article  Google Scholar 

  • 1998b Post-conflict Behaviour of Wild Olive Baboons, II. Stress and Self-directed Behaviour. Ethology 104:148–160.

    Article  Google Scholar 

  • Chapais, B. 1992 The Role of Alliances in Social Inheritance of Rank among Female Primates. In Coalitions and Alliances in Humans and Other Animals, A. H. Harcourt and F. B. M. de Waal, eds. Pp. 29–59. Oxford: Oxford University Press.

    Google Scholar 

  • Cheney, D. L., and R. M. Seyfarth 1989 Redirected Aggression and Reconciliation among Vervet Monkeys, Cercopithecus aethiops. Behaviour 110:258–275.

    Google Scholar 

  • 1996 Function and Intention in the Calls of Non-human Primates. In Evolution of Social Behaviour Patterns in Primates and Man, W. C. Runciman, J. Maynard Smith, and R. I. M. Dunbar, eds. Pp. 59–76. Oxford: Oxford University Press.

    Google Scholar 

  • 1997 Reconciliatory Grunts by Dominant Female Baboons Influence Victims’ Behaviour. Animal Behaviour 54:409–418.

    Article  Google Scholar 

  • Cheney, D. L., R. M. Seyfarth, and J. B. Silk 1995 The Role of Grunts in Reconciling Opponents and Facilitating Interactions among Adult Female Baboons. Animal Behaviour 50:249–257.

    Article  Google Scholar 

  • Cohen, A. D., E. Ohlstain, and D. S. Rosenstein 1986 Advanced EFL Apologies: What Remains To Be Learned? International Journal of Society and Language 62:51–74.

    Article  Google Scholar 

  • Cords, M. 1988 Resolution of Aggressive Conflicts by Immature Long-Tailed Macaques, Macaca fasicularis. Animal Behaviour 36:1124–1135.

    Article  Google Scholar 

  • 1992 Post-conflict Reunions and Reconciliation in Long-Tailed Macaques. Animal Behaviour 44:57–61.

    Article  Google Scholar 

  • 1993 On Operationally Defining Reconciliation. American Journal of Primatology 29:255–267.

    Article  Google Scholar 

  • 1997 Friendships, Alliances, Reciprocity, and Repair. In Machiavellian Intelligence II, A. Whiten and R. Ryrne, eds. Pp. 240–49. Cambridge: Cambridge University Press.

    Google Scholar 

  • Cords, M., and F. Aureli 1993 Patterns of Reconciliation among Juvenile Long-Tailed Macaques. In Juvenile Primates: Life History, Development, and Behavior, M. E. Pereira and L. A. Fairbanks, eds. Pp. 271–285. Oxford: Oxford University Press.

    Google Scholar 

  • 1996 Reasons for Reconciling. Evolutionary Anthropology 5:42–45.

    Article  Google Scholar 

  • Cords, M., and M. Killen 1998 Conflict Resolution in Human and Non-human Primates. In Piaget, Evolution, and Development, J. Langer and M. Killen, eds. Pp. 193–217. Mahwah, New Jersey: Lawrence Erlbaum Associates, in press.

    Google Scholar 

  • Cords, M., and S. Thurnheer 1993 Reconciliation with Valuable Partners by Long-Tailed Macaques. Ethology 93:315–325.

    Article  Google Scholar 

  • Daly, M., and M. Wilson 1988 Homicide. New York: Aldine de Gruyter.

    Google Scholar 

  • Darby, B. W., and B. R. Schlenker 1982 Children’s Reactions to Apologies. Journal of Personality and Social Psychology 43:742–753.

    Article  Google Scholar 

  • 1989 Children’s Reactions to Transgressions: Effects of the Actor’s Apology, Reputation, and Remorse. British Journal of Social Psychology 28:353–364.

    Google Scholar 

  • Das, M., Z. Penke, and J. A. R. A. M. van Hooff 1997 Affiliation between Aggressors and Third Parties following Conflicts in Long-Tailed Macaques (Macaca fasicularis). International Journal of Primatology 18:159–181.

    Article  Google Scholar 

  • Datta, S. B. 1992 Effects of Availability of Allies on Female Dominance Structure. In Coalitions and Alliances in Humans and Other Animals, A. H. Harcourt and F. B. M. de Waal, eds. Pp. 61–82. Oxford: Oxford University Press.

    Google Scholar 

  • Demaria, C., and B. Thierry 1992 The Ability to Reconcile in Tonkean and Rhesus Macaques. Paper presented at the XIVth Congress of the International Primatological Society, Strasbourg, France.

    Google Scholar 

  • de Waal, F. B. M. 1986 The Integration of Dominance and Social Bonding in Primates. Quarterly Review of Biology 61:459–469.

    Article  Google Scholar 

  • 1989 Peacemaking among Primates. Cambridge, Massachusetts: Harvard University Press.

    Google Scholar 

  • de Waal, F. B. M., and F. Aureli 1996 Consolation, Reconciliation, and a Possible Cognitive Difference Between Macaques and Chimpanzees. In Reaching into Thought, A. E. Russon, K. A. Bard, and S. T. Parker, eds. Pp. 80–110. Cambridge: Cambridge University Press.

    Google Scholar 

  • de Waal, F. B. M., and R. Ren 1988 Comparison of the Reconciliation Behavior of Stumptail and Rhesus Macaques. Ethology 78:129–142.

    Article  Google Scholar 

  • de Waal, F. B. M., and A. van Roosmalen 1979 Reconciliation and Consolation among Chimpanzees. Behavioral Ecology and Sociobiology 5:55–66.

    Article  Google Scholar 

  • de Waal, F. B. M., and D. Yoshihara 1983 Reconciliation and Redirected Affection in Rhesus Monkeys. Behaviour 85: 224–241.

    Google Scholar 

  • Dunbar, R. I. M. 1991 The Functional Significance of Social Grooming in Primates. Folia Primatologica 57:121–131.

    Article  Google Scholar 

  • Frank, R. 1988 Passions within Reason: The Strategic Role of Emotions. New York: W. W. Norton.

    Google Scholar 

  • Goffman, E. 1971 Relations in Public. New York: Harper Colophon Books.

    Google Scholar 

  • Goodall, J. 1986 The Chimpanzees of Gombe: Patterns of Behavior. Cambridge, Massachusetts: Belknap Press.

    Google Scholar 

  • Hamilton, V. L., and S. Hagiwara 1992 Roles, Responsibility, and Accounts across Cultures. International Journal of Psychology 27:157–179.

    Google Scholar 

  • Harper, D. G. C. 1991 Communication. In Behavioural Ecology, J. R. Krebs and N. B. Davies, eds. Pp. 374–397. Oxford: Blackwell Scientific.

    Google Scholar 

  • Hart, D., and M. P. Karmel 1996 Self-awareness and Self-knowledge in Humans, Apes, and Monkeys. In Reaching into Thought, A. E. Russon, K. A. Bard, and S. T. Parker, eds. Pp. 325–347. Cambridge: Cambridge University Press.

    Google Scholar 

  • Hebl, J. H., and R. D. Enright 1993 Forgiveness as a Psychotherapeutic Goal with Elderly Females. Psychotherapy 30:658–667.

    Google Scholar 

  • Holmes, J. 1990 Apologies in New Zealand English. Language in Society 19:155–199.

    Google Scholar 

  • Isbell, L. 1991 Contest and Scramble Competition: Patterns of Female Aggression and Ranging Behaviour among Primates. Behavioral Ecology 2:143–155.

    Article  Google Scholar 

  • Judge, P. G. 1991 Dyadic and Triadic Reconciliation in Pigtail Macaques (Macaca nemestrina). American Journal of Primatology 23:225–237.

    Article  Google Scholar 

  • Kaldor, E. 1996 Grunts and Girneys among Rhesus Monkeys (Macaca mulatta): Vocal Signals of Benign Intent? M.A. thesis, University of California, Los Angeles.

    Google Scholar 

  • Kaldor, E., J. B. Silk, and R. Boyd 1998 Grunts and Girneys among Rhesus Macaques (Macaca mulatta): Vocal Signals of Benign Intent. Submitted to Animal Behavior.

  • Kappeler, P., and C. P. van Schaik 1992 Methodological and Evolutionary Aspects of Reconciliation among Primates. Ethology 92:51–69.

    Article  Google Scholar 

  • Keeley, L. 1996 War before Civilization. Oxford: Oxford University Press.

    Google Scholar 

  • Killen, M., and E. Turiel 1991 Conflict Resolution in Preschool Social Interactions. Early Education and Development 2:240–255.

    Article  Google Scholar 

  • Knauft, B. 1991 Violence and Sociality in Human Evolution. Cultural Anthropology 32:391–428.

    Article  Google Scholar 

  • Koyama, N. F. 1997 Reconciliation in Japanese Macaques (Macaca fuscata). Ph.D. thesis, University of Liverpool.

  • Kummer, H. 1968 Primate Societies. Chicago: Aldine-Atherton.

    Google Scholar 

  • Kummer, H., W. Götz, and W. Angst 1974 Triadic Differentiation: An Inhibitory Process Protecting Pair Bonds in Baboons. Behaviour 49:62–87.

    Google Scholar 

  • Kurland, J. A. 1977 Kin Selection in the Japanese Monkey. Basel: Karger.

    Google Scholar 

  • Leighton, D. R. 1987 Gibbons: Territoriality and Monogamy. In Primate Societies, B. B. Smuts, D. L. Cheney, R. M. Seyfarth, R. W. Wrangham, and T. T. Struhsaker, eds. Pp.135–145. Chicago: University of Chicago Press.

    Google Scholar 

  • McCullough, M. E., E. L. Worthington, and K. C. Rachal 1997 Interpersonal Forgiving in Close Relationships. Journal of Personality and Social Psychology 73:321–336.

    Article  Google Scholar 

  • McKenna, J. 1978 Biosocial Functions of Grooming Behavior among the Common Indian Langur Monkey (Presbytis entellus). American Journal of Physical Anthropology 48:503–510.

    Article  Google Scholar 

  • McMillen, D. L., and R. L. Helmreich 1969 The Effectiveness of Several Types of Ingratiation Techniques following Argument. Psychonomic Science 15:207–208.

    Google Scholar 

  • Mehrabian, A. 1967 substitute for Apology: Manipulation of Cognitions to Reduce Negative Attitude toward Self. Psychological Reports 20:687–692.

    Google Scholar 

  • Ohbuchi, K., M. Kameda, and N. Agarie 1989 Apology as Aggression Control: Its Role in Mediating Appraisal and Response to Harm. Journal of Personality and Social Psychology 56:219–227.

    Article  Google Scholar 

  • O’Malley, M. N., and J. Greenberg 1983 Sex Differences in Restoring Justice: The Down Payment Effect. Journal of Research in Personality 17:174–185.

    Article  Google Scholar 

  • Povinelli, D. J., K. E. Nelson, and S. T. Boysen 1992 Comprehension of Role Reversal by Chimpanzees: Evidence of Empathy? Animal Behaviour 43:633–640.

    Google Scholar 

  • Povinelli, D. J., K. E. Nelson, and M. A. Novak 1992 Role Reversal by Rhesus Monkeys, But No Evidence of Empathy. Animal Behaviour 44:269–281.

    Article  Google Scholar 

  • Premack, D., and G. Woodruff 1978 Does the Chimpanzee Have a Theory of Mind? Behavioral and Brain Sciences 4:515–526.

    Article  Google Scholar 

  • Ren, R., K. Yan, Y. Su, H. Qi, B. Liang, W. Bao, and F. B. M. de Waal 1991 The Reconciliation Behavior of Golden Monkeys (Rhinopithecus roxellanae roxellanae) in Small Breeding Groups. Primates 32:321–327.

    Article  Google Scholar 

  • Sanders, K. 1995 A Behavioral Study on Forgiveness. Senior thesis, Claremont McKenna College.

  • Scher, S. J., and J. M. Darley 1997 How Effective Are the Things People Say to Apologize? Effects of the Realization of the Apology Speech Act. Journal of Psycholinguistic Research 26:127–140.

    Article  Google Scholar 

  • Schmitt, A., and K. Grammer 1997 Social intelligence and success: Don’t be too clever in order to be smart. In Machiavellian Intelligence II, A. Whiten and R. Byrne, eds. Pp. 86–111. Cambridge: Cambridge University Press.

    Google Scholar 

  • Schlenker, B. R., and B. W. Darby 1981 The Use of Apologies in Social Predicaments. Social Psychological Quarterly 44:271–278.

    Article  Google Scholar 

  • Schulman, S. R., and B. Chapais 1980 Reproductive Value and Rank Relations among Macaque Sisters. American Naturalist 115:580–593.

    Article  Google Scholar 

  • Seyfarth, R. M. 1976 Social Relationships among Adult Female Baboons. Animal Behaviour 24:917–938.

    Article  Google Scholar 

  • Sigg, H., and J. Falett 1985 Experiments on the Respect of Possession and Property in Hamadryas Baboons (Papio hamadryas). Animal Behaviour 33:978–984.

    Article  Google Scholar 

  • Silk, J. B. 1996 Why Do Primates Reconcile? Evolutionary Anthropology 5:39–42.

    Article  Google Scholar 

  • 1997 The Function of Peaceful Post-conflict Contacts among Primates. Primates 38:265–279.

    Article  Google Scholar 

  • Silk, J. B., D. L. Cheney, and R. M. Seyfarth 1996 The Form and Function of Post-conflict Interactions between Female Baboons. Animal Behaviour 52:259–268.

    Article  Google Scholar 

  • Smucny, D. 1996 Heart Rate Correlates of Reconciliation in Captive Adult Female Rhesus Macaques (Macaca mulatta). Paper presented at the XVIth Congress of the International Primatological Society and the XIXth Conference of the American Society of Primatologists, University of Wisconsin, Madison, August 11–16, 1996.

    Google Scholar 

  • Tavuchis, N. 1991 Mea Culpa: A Sociology of Apology. Palo Alto, California: Stanford University Press.

    Google Scholar 

  • Tooby, J., and L. Cosmides 1996 Friendship and the Banker’s Paradox: Other Pathways to the Evolution of Adaptations for Altruism. In Evolution of Social Behaviour Patterns in Primates and Man, W. C. Runciman, J. Maynard Smith, and R. I. M. Dunbar, eds. Pp. 119–144. Oxford: Oxford University Press.

    Google Scholar 

  • van Hooff, J. A. R. A. M., and C. P. van Schaik 1992 Cooperation in Competition: The Ecology of Primate Bonds. In Coalitions and Alliances in Humans and other Animals, A. H. Harcourt and F. B. M. de Waal, eds. Pp. 357–390. Oxford: Oxford University Press.

    Google Scholar 

  • van Schaik, C. P. 1989 The Ecology of Social Relationships amongst Female Primates. In Comparative Sociecology: The Behavioural Ecology of Humans and other Mammals, V. Standon and R. A. Foley, eds. Pp. 195–218. Oxford: Oxford University Press.

    Google Scholar 

  • van Schaik, C. P., and J. A. R. A. M. van Hooff 1983 On the Ultimate Causes of Primate Social Systems. Behaviour 85:91–117.

    Google Scholar 

  • Veenema, H. C., M. Das, and F. Aureli 1994 Methodological Improvements for the Study of Reconciliation. Behavioral Processes 31:29–38.

    Article  Google Scholar 

  • Verbeek, P. 1996 Peacemaking of Young Children. Ph.D. dissertation, Emory University.

  • Vespo, J. E., and M. Caplan 1993 Preschooler’s Differential Conflict Behavior with Friends and Acquaintances. Early Education and Development 4:45–53.

    Article  Google Scholar 

  • Watts, D. P. 1995 Post-conflict Social Events in Wild Mountain Gorillas (Mammalia, Hominoidea) I. Social Interactions between Opponents. Ethology 100:139–157.

    Article  Google Scholar 

  • Wellman, H. M. 1990 The Child’s Theory of Mind. Cambridge, Massachusetts: MIT Press.

    Google Scholar 

  • Wrangham, R. W. 1980 An Ecological Model of Female-Bonded Primate Groups. Behaviour 75:262–300.

    Google Scholar 

  • Wu, J., and R. Axelrod 1995 How to Cope with Noise in the Iterated Prisoner’s Dilemma. Journal of Conflict Resolution 39:183–189.

    Article  Google Scholar 

  • York, A. D., and T. E. Rowell 1988 Reconciliation following Aggression in Patas Monkeys, Erythrocebus patas. Animal Behaviour 36:502–509.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Joan B. Silk.

Additional information

Over the past few years I have discussed the ideas in this paper with a number of colleagues, whose constructive comments and criticism have helped me to shape my thoughts about PPCS. I am grateful for feedback from F. Aureli, R. Boyd, D. Castles, D. Cheney, M. Cords, L. Fairbanks, S. Harcourt, S. Hrdy, B. Kaldor, R. Seyfarth, D. Smucny, and K. Stewart.

Joan Silk is a professor in and chair of the Department of Anthropology at the University of California, Los Angeles. She has long-standing interests in the evolution of social behavior and the dynamics of social interactions among primates. She has conducted research on chimpanzees at the Gombe Stream National Park, on free-ranging baboons in Kenya and Botswana, and on captive bonnet macaques.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Silk, J.B. Making amends. Hum Nat 9, 341–368 (1998). https://doi.org/10.1007/s12110-998-1014-1

Download citation

  • Received:

  • Accepted:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s12110-998-1014-1

Key words

Navigation