Skip to main content
Log in

Balancing the Tension in Long-Term Residential Care

  • Published:
Ageing International Aims and scope Submit manuscript

Abstract

Although high income countries increasingly emphasize care at home, long-term residential care is and will remain the place where some of our most vulnerable live and work. Based on over 500 interviews with the entire range of actors in long-term residential care, intensive observations by interdisciplinary teams of at least 12 in 27 different sites in six countries and on background documents that take context into account, this paper explores tensions in long-term residential care. It argues that recognizing and balancing these tensions is critical to care and constitute promising practices. However, multiple pressures are shifting the balances in these tensions, with for-profit, chain ownership and the increasing pressure to emphasize clinical care among the most powerful forces.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

Notes

  1. See Eden Alternative http://www.edenalt.org/about-the-eden-alternative/

  2. See Dementia Care Matters http://www.dementiacarematters.com/

  3. See Alzheimer Society http://www.alzheimerlondon.ca/public-education-programs/gentle-persuasive-approaches-in-dementia-care

References

  • Andersen, E. (2009). Working in long-term residential care: A qualitative metasummary encompassing roles, working environments, work satisfaction, and factors affecting recruitment and retention of nurse aides. Global Journal of Health Science, 1(2), 2–41.

    Article  Google Scholar 

  • Armstrong, P. (2013). Puzzling skills. Canadian Review of Sociology, 53(3), 256–283.

    Article  Google Scholar 

  • Armstrong, P., Armstrong, H., & Scott-Dixon, K. (2008). Critical to care; the invisible women in health services. Toronto: University of Toronto Press.

    Book  Google Scholar 

  • Armstrong, P., Banerjee, A., Szebehely, M., Armstrong, H., Daly, T., & Lafrance, S. (2009). They deserve better: The long-term care experience in Canada and Scandinavia. Ottawa: Canadian Centre for Policy Alternatives.

    Google Scholar 

  • Armstrong, P., Armstrong, H., & Daly, T. (2012). The thin blue line: Long-term care as an indicator of equity in welfare states. Canadian Woman’s Studies, 29(3), 49–60.

    Google Scholar 

  • Association of Workers Compensations Boards of Canada (2013). 2012 Injury Statistics. http://awcbc.org/?page_id=14.

  • Banerjee, A., & Armstrong, P. (2015). Centring care: Explaining regulatory tensions in residential care for older persons residential care. Studies in Political Economy, 95, 7–28.

    Article  Google Scholar 

  • Barry, T., Brannon, D., & Mor, V. (2005). Nurse aide empowerment strategies and staff stability: Effects on nursing home resident outcomes. The Gerontologist, 45(3), 309–317.

    Article  Google Scholar 

  • Bostock L., & Humphries, R. (2011). At a glance 45: Social Care and Clinical commissioning for people with long-term conditions. London: Scie. http://www.scie.org.uk/publications/ataglance/ataglance 45.asp.

  • Braithwaite, J., Makkai, T., & Braithwaite, V. (2007). Regulating aged care: Ritualisms and the new pyramid. Camberley: Edward Elgar Publishing.

    Book  Google Scholar 

  • Cameron, W. B. (1963). Informal Sociology. A casual introduction to sociological thinking. New York: Random House.

    Google Scholar 

  • Canadian Institute for Health Information (CIHI) (2014). Drug Use Among Seniors on Public Drug Programs in Canada. 2012 Ottawa: CIHI https://secure.cihi.ca/free_products/Drug_Use_in_Seniors_on_Public_Drug_Programs_2012_EN_web.pdf.

  • Chouinard, V., Hall, E., & Wilton, R. (Eds.). (2010). Towards enabling geographies: ‘disabled’ bodies and minds in Society and space. Farnham: Ashgate Press.

    Google Scholar 

  • Daly, M., & Lewis, J. (2000). The concept of social care and the analysis of contemporary welfare states. The British Journal of Sociology, 51(2), 281–298.

    Article  Google Scholar 

  • Esping-Andersen, G. (1990). The three worlds of welfare capitalism. Cambridge: Polity Press.

    Google Scholar 

  • Finch, J., & Groves, D. (Eds.). (1983). A labour of love: Women, work and caring. London: Routledge.

    Google Scholar 

  • Fukui, H., Arai, A., & Toyoshima, K. (2012). Efficacy of music therapy in treatment for the patients with Alzheimer’s Disease. International Journal of Alzheimer's Disease. 2012 Article ID 531646, 6, doi:10.1155/2012/531646.

  • Gerard, M. N. (2010). A diagnosis of conflict: Theoretical barriers to integration in mental health services & their philosophical undercurrents. Philosophy, Ethics, and Humanities in Medicine, 5(4). doi:10.1186/1747-5341-5-4.

  • Goffman, E. (1961). Asylums: Essays on the social situation of mental patients and other inmates. New York: Anchor Books.

    Google Scholar 

  • Grandjean, B., Aiken, L., & Bonjean, C. (1976). Professional autonomy and the work satisfaction of nursing educators. Nursing Research, 25(3), 216–221.

    Article  Google Scholar 

  • Harrington, C. (2001). Residential nursing facilities in the United States. British Medical Journal, 323(7311), 507–510.

    Article  Google Scholar 

  • Harrington, C. (2013). Understanding the relationship of nursing home ownership and quality in the United States. In G. Meagher, & M. Szebehely (Eds.), Marketization in Nordic Eldercare: A research report on Legislation, Oversight, Extent and Consequences (pp. 229–240). Stockholm: Stockholm University.

  • Harrington, C., Choiniere, J., Goldmann, M., Jacobsen, F., Lloyd, L., McGregor, M., Stamatopoulos, V., & Szebehely, M. (2012a). Nursing home staffing standards and staffing levels in six countries. Journal of Nursing Scholarship, 44(1), 88–98. doi:10.1111/j.1547-5069.2011.01430.x.

    Article  Google Scholar 

  • Harrington, C., Olney, B., Carrillo, H., & Kang, T. (2012b). Nurse staffing and deficiencies in the largest for-profit nursing home chains and chains owned by private equity companies. Health Services Research, 47(1, pt1), 106–128.

  • Harrington, C., Stockton, J., & Hoopers, S. (2014). The effects of regulation and litigation on a large for-profit nursing home chain. Journal of Health Politics, Policy and Law, 39(4), 781–809. doi:10.1215/03616878-2743039.

    Article  Google Scholar 

  • Hjaltadóttir, I., Hallberg, I. R., Ekwall, K. A., & Nyberg, P. (2011). Predicting mortality of residents at admission to nursing home: A longitudinal cohort study. BMC Health Services Research, 11:86. doi:10.1186/1472-6963-11-86.

    Article  Google Scholar 

  • Kamp, A. (2012). The quest for the meaning of work: Competing concepts of meaning. In A. Kamp & H. Hvid (Eds.), Elderly Care in Transition (pp. 51–82). Copenhagen Business School: Copenhagen.

  • Karasek, R. A. (1979). Job demands, job decision latitude, and mental strain: Implications for job redesign. Administrative Science Quarterly, 24, 285–308.

    Article  Google Scholar 

  • Kelly, A., Conell-Price, J., Covinsky, K., et al. (2010). Length of stay for older adults residing in nursing homes at the end of life. Journal of the American Geriatrics Society, 58(9), 1701–1706.

    Article  Google Scholar 

  • Lloyd, L., Banerjee, A., Fadnes, F., Harrington, C., & Szehebely, M. (2014). It's a scandal!: Comparing the causes and consequences of nursing home media scandals in five countries. International Journal of Sociology and Social Policy, 34(1–2), 2–18. doi:10.1108/IJSSP-03-2013-0034.

    Article  Google Scholar 

  • Lowndes, R., Armstrong, P., & Daly, T. (2015). The meaning of “dining”: The social organization of food in LTC. Food Studies: An Interdisciplinary Journal, 4(1), 19–34.

    Google Scholar 

  • Marin, A. (2010). Confidential letter to the deputy minister of health and long term care Mr. Rafi Saäd. Toronto: Ontario Ombudsman.

    Google Scholar 

  • Messing, K. (1998). One-eyed Science. Occupational health and women workers. Philadelphia: Temple University Press.

    Google Scholar 

  • Mukamel, D. B., Weimer, D. L., Harrington, C., Spector, W. D., Ladd, H., & Li, Y. (2012). The effect of state regulatory stringency on nursing home quality. Health Services Research, 47(5), 791–813.

    Article  Google Scholar 

  • Music and Memory (2014). Alzheimer Society of Toronto’s iPod Project Study Finds Personalized Music Benefits Caregivers, Too. https://musicandmemory.org/?s=Alzheimer+society+of+toronto.

  • Næss, A., Kvale Havig, A., & Vabø, M. (2013). Contested spaces – The perpetual quest for change in Norwegian nursing homes. In A. Hujala, S. Rissanen, & S. Vihma (Eds.), Designing Well-being in Elderly Care Homes (pp. 68–85). Helsinki: Aalto University.

  • Ontario Ministry of Health and Long-Term Care (2012). Performance improvement and compliance branch inspection protocol. Dining: Observation.

  • Ontario Ministry of Health and Long-Term Care. (2014). Home, Community and Residential Care Services Seniors' Care: Long-Term Care Homes. http://www.health.gov.on.ca/en/public/programs/ltc/15_facilities.aspx

  • Ringard, A., Sagan, A., Sperre Saunes, I., & Lindahl, A. K. (2013). Norway. Health system review. Health Systems in Transition, 15(1), 1–182. http://www.euro.who.int/__data/assets/pdf_file/0018/237204/HiT-Norway.pdf..

  • Sherrington, C. J., Whitney, C., Lord, S. R., Herbert, R. D., Cumming, R. G., & Close, J. C. T. (2008). Effective exercise for the prevention of falls: A systematic review and meta-analysis. Journal of the American Geriatric Society, 56(12), 2234–2243. doi:10.1111/j.1532-5415.2008.02014.

    Article  Google Scholar 

  • Simmins, S. F., & Reuben, D. (2000). Nutritional intake monitoring for nursing home residents: A comparison of staff documentation, direct observation, and photography methods. Journal of American Geriatric Society, 48(2), 209–213.

    Article  Google Scholar 

  • Slama, C. A., & Bergman-Evans, B. (2000). A troubling triangle. An exploration of loneliness, helplessness, and boredom of residents of a veterans home. Journal of Psychosocial Nursing and Mental Health Services, 38(12), 36–43.

    Google Scholar 

  • Stolt, R., Blonquist, P., & Winblas, U. (2011). Privatization of social services: Quality differences in Swedish elderly care. Social Science & Medicine, 72(4), 560–567.

    Article  Google Scholar 

  • Storm, P. (2013) Care work in Swedish nursing homes. In: A. Hujala, S. Rissanen, & S. Vihma (Eds.), Designing Well-being in Elderly Care Homes (pp. 148–161). Helsinki: Aalto University.

  • Szebehely, M. and Meagher, G. (2013). Four Nordic countries-four responses to the international trend of marketisation. In G. Meagher, & M. Szebehely (Eds.), Marketization in Nordic Eldercare: A Research Report on Legislation, Oversight, Extent and Consequences (pp. 241–284). Stockholm: Stockholm University.

  • The King’s Fund (2014) Commission on the Future of Health and Social Care in England. A new settlement for health and social care Interim Report (K. Barker, Chair) London: The King’s Fund. http://www.kingsfund.org.uk/sites/files/kf/field/field_publication_file/commission-interim-new-settlement-health-social-care-apr2014.pdf..

  • Waerness, K. (1984). The rationality of caring. Economic and Industrial Democracy, 5(2), 185–211.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Pat Armstrong.

Ethics declarations

Conflict of Interest

Pat Armstrong declares no conflict of interest.

Informed Consent

As there is no person or personal data appearing in the paper, there is no one from whom a permission should be obtained in order to publish personal data.

Ethical Treatment of Experimental Subjects (Animal and Human)

This research received ethics approval from York University as well as from specific homes studied, where this was required.

Additional information

This paper is a product of a seven-year team project on ‘Re-imagining Long-term Residential Care: An International Study of Promising Practices’ funded by the Social Sciences and Humanities Research Council of Canada (File# 412–2010-1004: Pat Armstrong, Principal Investigator), with additional funding from the European Research Area in Ageing 2 project for a study on ‘Healthy Ageing In Residential Places’. Primary data for this paper comes from the team work and all 26 of the faculty from our team participating in the sites visits, as well as 10 students and additional academics in Norway, Germany, Sweden and the UK. They deserve full credit although none of them are responsible for my analysis. A list of team members can be found on our website www.yorku.ca/reltc

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Armstrong, P. Balancing the Tension in Long-Term Residential Care. Ageing Int 43, 74–90 (2018). https://doi.org/10.1007/s12126-017-9284-8

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s12126-017-9284-8

Keywords

Navigation