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Medical information on the internet

A study of an electronic bulletin board

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Abstract

Objective

To assess medical information provided in a medically oriented Internet discussion group, in terms of the professional status of the individuals providing information, the consistency of the information with standard medical practice, and the nature of the evidence cited in support of specific claims or recommendations.

Design

Standardized review of 1,658 consecutive messages on a particular online discussion group during a 5-month period.

Setting

An online discussion group for sufferers of painful hand and arm conditions.

Subjects

All participants in this discussion group during the study period.

Measurements and main results

Professional training of those offering medical information, consistency of the advice and recommendations offered with conventional medical practice, and nature of evidence cited in support of medical claims were determined. Of all messages, 55.9% (927) addressed a medical topic. Of these, 79% (732) provided medical information, of which 89.3% (654) were authored by persons without professional medical training, and 5.1% (37) were authored by trained health professionals. Approximately one third of the medical information provided was classified as unconventional. Personal experience was the basis of information provided in 61% of the nonprofessionals’ messages and 13.5% of the professionals’ messages, while no source was given as the basis of information provided in 29.8% of the nonprofessionals’ messages and 67.6% of the professionals’ messages. A published source was cited in 9.2% of the nonprofessionals’ and 18.9% of the professionals’ messages.

Conclusions

These findings suggest that medical information available on Internet discussion groups may come from nonprofessionals and may be unconventional, based on limited evidence, and/or inappropriate.

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Additional information

Dr. Culver was supported, in part, by Occupational Safety and Health Training Grant TOI/CCT410462, from the National Institute for Occupational Safety and Health. Dr. Frumkin was supported, in part, by Environmental/Occupational Medicine Academic Award KO7 ESO0257 from the National Institute of Environmental health Sciences.

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Culver, J.D., Gerr, F. & Frumkin, H. Medical information on the internet. J GEN INTERN MED 12, 466–470 (1997). https://doi.org/10.1046/j.1525-1497.1997.00084.x

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  • DOI: https://doi.org/10.1046/j.1525-1497.1997.00084.x

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