Overview
- Updated to include new areas where usability is thriving: e-business, new media, intranets and telecommunications
- Takes a new approach - covering real, political and professional challenges rather than theoretical situations
- Confronts difficult 'political' situations within the professional environment, and provides advice for dealing with them
Part of the book series: Practitioner Series (PRACT.SER.)
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Table of contents (13 chapters)
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Front Matter
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Usability Professionals: Dealing with Organizational Politics in an Uncertain World
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Front Matter
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A New Usability for New Applications: Adapting Our Skills, Growing Our Role
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Front Matter
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Politics and New Media: The Overwhelming Importance of Usability on the Web
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Front Matter
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Back Matter
Keywords
About this book
"Designing quality web sites or easy-to-use software is simple: just employ established usability engineering methods. The only hard part is getting people to actually do so instead of basing the design on their own intuition. Luckily, the authors in this book know all the devious tricks that are necessary to get development organizations to do the right thing. Follow their advice and the usability of your products will double."
Dr Jakob Nielsen, Sun Microsystems Distinguished Engineer, Author of 'Usability Engineering'
"This well written book shows how to overcome many of the problems of putting research into the theories, methods and techniques of human computer interaction to work in commercial systems projects."
Dave Clarke, Consultant, Visualize Software - Computer Bulletin, September 1998
A follow-up to the successful 'Politics of Usability' this book shows how to apply HCI expertise in the pressured environment of a modern organisation. Quite apart from the need to provide a good usability service cheaply and efficiently, most HCI practitioners also have to deal with day-to-day concerns such as funding, budgets, project and people management, teamwork, communication and promoting an HCI ethos within the company. How to achieve this and still find new ways to make modern technology more usable is the central message of this book.
The Usability Business offers a unique insight into usability issues. The book deals with real work situations focussing on practical, workable approaches to professional responsibilities.
Reviews
Reviews of the "Politics of Usability" by the same editors: "Designing quality web sites or easy-to-use software is simple: just employ established usability engineering methods. The only hard part is getting people to actually do so instead of basing the design on their own intuition. Luckily, the authors in this book know all the devious tricks that are necessary to get development organizations to do the right thing. Follow their advice and the usability of your products will double." --Dr Jakob Nielsen, Author of "Designing Web Usability"
"This well written book shows how to overcome many of the problems of putting research into the theories, methods and techniques of human computer interaction to work in commercial systems projects." --Computer Bulletin
Editors and Affiliations
Bibliographic Information
Book Title: The Usability Business
Book Subtitle: Making the Web Work
Editors: Joanna Bawa, Pat Dorazio, Lesley Trenner
Series Title: Practitioner Series
DOI: https://doi.org/10.1007/978-1-4471-0309-7
Publisher: Springer London
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eBook Packages: Springer Book Archive
Copyright Information: Springer-Verlag London 2001
Softcover ISBN: 978-1-85233-484-0Published: 12 November 2001
eBook ISBN: 978-1-4471-0309-7Published: 06 December 2012
Series ISSN: 1439-9245
Edition Number: 1
Number of Pages: XXXIV, 164
Number of Illustrations: 68 b/w illustrations