Skip to main content
SpringerLink
Log in

Computer Confidence

A Human Approach to Computers

  • Book
  • © 1984

Overview

Authors:
  1. Bruce D. Sanders

    1. Vacaville, USA

    View author publications

    You can also search for this author in PubMed   Google Scholar

Part of the book series: Springer Books on Professional Computing (SB COMPUTING)

This is a preview of subscription content, log in via an institution to check access.

Access this book

Log in via an institution
eBook USD 84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access

Licence this eBook for your library

Institutional subscriptions

Table of contents (10 chapters)

  1. Front Matter

    Pages i-ix
    Download chapter PDF

  2. Fiche & Chip Decision Making

    • Bruce D. Sanders
    Pages 1-11

  3. The Natural Incompatibility of Manager and Machine

    • Bruce D. Sanders
    Pages 12-17

  4. Messages for the People

    • Bruce D. Sanders
    Pages 18-25

  5. The Terminally Well Organization

    • Bruce D. Sanders
    Pages 26-32

  6. Making Decisions on the Right Bases

    • Bruce D. Sanders
    Pages 33-40

  7. Avoiding GIGO

    • Bruce D. Sanders
    Pages 41-50

  8. Feeling Secure

    • Bruce D. Sanders
    Pages 51-64

  9. Designs of Success

    • Bruce D. Sanders
    Pages 65-72

  10. They’ve Asked For It

    • Bruce D. Sanders
    Pages 73-80

  11. No More Pigeons

    • Bruce D. Sanders
    Pages 81-87

  12. Back Matter

    Pages 89-90
    Download chapter PDF
Back to top

Keywords

About this book

Much of the material in this book comes from what I've learned as I've traveled around the country conducting seminars about working profitably in the automated office. During the first few months of those seminars, there was a question I was asked more often than any other single question. I wa~ asked the question so often that I gave it a nickname. I called it my "What The Devil" question. Often in different words, usually at the morning break in the seminar, and almost always with an effort not to offend or embarrass, I was asked, "What the devil is a psychologist doing conducting seminars about computer systems?" I'm not asked "What the Devil" questions much anymore. Those familiar with office automation have come to realize that human factors chiefly determine whether a computer system will be a success or an expensive failure. So many computer systems have not gained acceptance by is employees because the planners didn't use good psychological sense. That especially true as the computers move from the Engineering Department into the executive suites and the role of computers changes from just producing paper into also assisting in managerial decision making. One human factor I've learned is that people would much rather skip around in a book than read it from front cover to back cover directly. It's true whether the book is a user manual for office equipment or a volume on computer systems for decision makers.

Authors and Affiliations

  • Vacaville, USA

    Bruce D. Sanders

Bibliographic Information

Publish with us

Policies and ethics

Back to top

Search

Navigation