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IT Quality Management

  • Book
  • © 2014

Overview

Authors:
  1. Wolfgang W. Osterhage

    1. Wachtberg-Niederbachem, Germany

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  • Includes tips on how to implement successfully large IT systems
  • Approach oriented on practical criteria
  • Covers cover end-to-end process from request to acceptance

  • 12k Accesses

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Table of contents (11 chapters)

  1. Front Matter

    Pages i-ix
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  2. Objectives

    • Wolfgang W. Osterhage
    Pages 1-4

  3. Project Organisation

    • Wolfgang W. Osterhage
    Pages 5-16

  4. Quality Management and Acceptance

    • Wolfgang W. Osterhage
    Pages 17-37

  5. Quality Management as a Sub-project

    • Wolfgang W. Osterhage
    Pages 39-48

  6. Acceptance Directive

    • Wolfgang W. Osterhage
    Pages 49-62

  7. Methods of Data and Software Migration

    • Wolfgang W. Osterhage
    Pages 63-69

  8. Special Cases

    • Wolfgang W. Osterhage
    Pages 71-100

  9. Documentation

    • Wolfgang W. Osterhage
    Pages 101-105

  10. Security Aspects

    • Wolfgang W. Osterhage
    Pages 107-117

  11. Project Management

    • Wolfgang W. Osterhage
    Pages 119-124

  12. Project Controlling

    • Wolfgang W. Osterhage
    Pages 125-130

  13. Back Matter

    Pages 131-134
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Keywords

About this book

In a comprehensive approach this book covers the end-to-end process from request management to change management, error management and migration management to acceptance testing and final data clean up. It is based upon nearly twenty years of experience in tests, acceptance and certification, when introducing medium to large IT systems including complex software for administrations and industry in many countries. There exist a variety of methodologies with different characteristics having emanated from various schools and consultancies to support such activities. However, it is obvious that because of the diversity in organisational levels in companies the rigor of application of such methodologies quite often suffers with regard to more pragmatic approaches. In view of economic considerations this may be unavoidable. For this reason no new or consolidated methodology shall be presented but an approach oriented on practical criteria coming closer to reality and offering methods, which can provide assistance on a case-by-case basis.

Authors and Affiliations

  • Wachtberg-Niederbachem, Germany

    Wolfgang W. Osterhage

About the author

Wolfgang Osterhage holds a university degree in engineering (Dipl.-Ing.) and Ph.D.s in physics and information science, is associate lecturer at the Johann Wolfgang Goethe University in Frankfurt/Main, owner and managing director of the IT consulting company “numeric tech” near Bonn in Germany. He has more than 30 years of practical experience in the IT business with special emphasis on security, quality and performance.

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