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Total Quality Management

Die Praxis des Qualitäts-Managements

  • Book
  • © 1989

Overview

Authors:
  1. Attila Oess

    1. Köln, Deutschland

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Table of contents (11 chapters)

  1. Front Matter

    Pages 1-12
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  2. Das neue Qualitätsbewußtsein

    • Attila Oess
    Pages 13-25

  3. Was ist Qualität?

    • Attila Oess
    Pages 27-31

  4. Qualitätsmerkmale und Qualitätspolitik

    • Attila Oess
    Pages 33-54

  5. Qualitätsauffassungen von Experten

    • Attila Oess
    Pages 55-80

  6. Total Quality Management (TQM)

    • Attila Oess
    Pages 81-113

  7. „Made in Germany“ — das erste TQM-Konzept

    • Attila Oess
    Pages 115-124

  8. Qualität als strategische Komponente

    • Attila Oess
    Pages 125-139

  9. Umsetzung von TQM — vom Marketing bis zur Auslieferung

    • Attila Oess
    Pages 141-175

  10. Rolle und Bedeutung der Quality Circles (QC)

    • Attila Oess
    Pages 177-193

  11. Qualitätskosten

    • Attila Oess
    Pages 195-200

  12. Die neue Rolle der Qualitätssicherung

    • Attila Oess
    Pages 201-207

  13. Back Matter

    Pages 208-218
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Keywords

Authors and Affiliations

  • Köln, Deutschland

    Attila Oess

Bibliographic Information

  • Book Title: Total Quality Management

  • Book Subtitle: Die Praxis des Qualitäts-Managements

  • Authors: Attila Oess

  • DOI: https://doi.org/10.1007/978-3-663-20150-2

  • Publisher: Gabler Verlag Wiesbaden

  • eBook Packages: Springer Book Archive

  • Copyright Information: Springer Fachmedien Wiesbaden 1989

  • Softcover ISBN: 978-3-409-13622-8Published: 01 January 1989

  • eBook ISBN: 978-3-663-20150-2Published: 19 December 2013

  • Edition Number: 1

  • Number of Pages: 218

  • Number of Illustrations: 10 b/w illustrations

  • Topics: Organization, Engineering Design

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