Abstract
e-Government has become both: a vision and the world we live in. With information as the lifeblood of modern society, the enabling potential of information technology is recognised sufficiently in its full extent. So e-Government has become a guiding vision that provides a comprehensive view of citizen demands and their fulfilment in administrative processes. Moreover, Government has turned into e-Government: thus all – agencies, citizen and enterprises – draw heavily on increased use of information, on more sophisticated service provision, on a creative and thorough redesign of existing administrative processes, and on innovative forms in assisting governance.
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Traunmüller, R., Wimmer, M.A. (2003). e-Government at a Decisive Moment: Sketching a Roadmap to Excellence. In: Traunmüller, R. (eds) Electronic Government. EGOV 2003. Lecture Notes in Computer Science, vol 2739. Springer, Berlin, Heidelberg. https://doi.org/10.1007/10929179_1
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DOI: https://doi.org/10.1007/10929179_1
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