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A Voice-Enabled Assistant in a Multi-agent System for e-Government Services

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Advanced Distributed Systems (ISSADS 2005)

Part of the book series: Lecture Notes in Computer Science ((LNPSE,volume 3563))

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Abstract

This paper describes the design of a voice-enabled Personal Assistant to support users (civil servants) advising citizens in an e-Government multi-agent system. We present the assistant intelligent interface architecture, emphasizing the role of ontologies to knowledge handling and how the natural language dialogue is conducted. We also present a system overview, where agents are encapsulated as WEB Services. The main goal of this approach is to offer a system capable of performing tasks through an intuitive interface, allowing experienced and less experienced users to interact with it in an easy and comfortable way.

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References

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Author information

Authors and Affiliations

  1. Laboratoire Heudiasyc, Université de Technologie de Compiègne, BP 20.529, Compiègne, France

    Emerson Cabrera Paraiso & Jean-Paul A. Barthès

  2. Computer Science Department, Pontifícia Universidade Católica do Paraná, CEP: 80.215-901, Curitiba, Paraná, Brazil

    Emerson Cabrera Paraiso

Authors
  1. Emerson Cabrera Paraiso
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  2. Jean-Paul A. Barthès
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Editor information

Editors and Affiliations

  1. Multi-Agent Systems Development Group, Centro de Investigación y de Estudios Avanzados del Instituto Politécnico Nacional, Prolongación López Mateos Sur No. 590, Guadalajara, Jalisco, México

    Félix F. Ramos

  2. Department "Sistemas de Informacion", Universidad de Guadalajara, CUCEA, 799, Periferico Norte, Ed. L308, 45100, Zapopan, Jal., Mexico

    Victor Larios Rosillo

  3. Computer Science Dept., University of Rostock, 18051, Rostock, Germany

    Herwig Unger

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© 2005 Springer-Verlag Berlin Heidelberg

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Cabrera Paraiso, E., Barthès, JP.A. (2005). A Voice-Enabled Assistant in a Multi-agent System for e-Government Services. In: Ramos, F.F., Larios Rosillo, V., Unger, H. (eds) Advanced Distributed Systems. ISSADS 2005. Lecture Notes in Computer Science, vol 3563. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11533962_45

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  • DOI: https://doi.org/10.1007/11533962_45

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-28063-7

  • Online ISBN: 978-3-540-31674-9

  • eBook Packages: Computer ScienceComputer Science (R0)

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