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Service-Oriented Data and Process Models for Personalization and Collaboration in e-Business

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E-Commerce and Web Technologies (EC-Web 2006)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 4082))

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Abstract

Providing personalized and collaborative services on the web is critical for creating customer and business values in many e-business domains such as e-shop, e-marketplace, e-news, e-learning, e-finance, and e-tourism. The goal of this paper is to propose a generic service-oriented framework and modeling techniques for facilitating the development of a powerful personalized and collaborative e-service system that is adaptable for use in various e-business applications. A unified data model as well as integrated process models for supporting advanced e-service requirements including search, recommendation, customization, collaboration, negotiation, and trust management are presented and discussed with examples.

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Author information

Authors and Affiliations

  1. National ChengChi University, Taipei, Taiwan, ROC

    Chien-Chih Yu

Authors
  1. Chien-Chih Yu
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Editor information

Editors and Affiliations

  1. Department of Informatics (IFI), University of Zurich, Winterthurer Stra{ß}e 190, 8057, Zurich, Switzerland

    Kurt Bauknecht

  2. Johannes Kepler Universität Linz, Altenbergerstrasse 69, A-4040, Linz,  

    Birgit Pröll

  3. Institute for Software Technology and Interactive Systems, Vienna University of Technology, Favoritenstrasse 9-11/188, A-1040, Vienna, Austria

    Hannes Werthner

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© 2006 Springer-Verlag Berlin Heidelberg

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Yu, CC. (2006). Service-Oriented Data and Process Models for Personalization and Collaboration in e-Business. In: Bauknecht, K., Pröll, B., Werthner, H. (eds) E-Commerce and Web Technologies. EC-Web 2006. Lecture Notes in Computer Science, vol 4082. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11823865_8

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  • DOI: https://doi.org/10.1007/11823865_8

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-37743-6

  • Online ISBN: 978-3-540-37745-0

  • eBook Packages: Computer ScienceComputer Science (R0)

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