Abstract
Business process modeling has gained fundamental importance for describing the collaboration in and between enterprises. However, the lack of standardization and range of levels of detail used in corporate practice pose practical challenges. This is particularly true in transformations like outsourcing or mergers and acquisitions, where a high degree of flexibility is required from both organization structures and information and communication technology (ICT). Rather than suggesting a process modeling standard to fit all purposes, this paper presents three complementary and reality-checked levels of process design tailored at different audiences and serving corresponding modeling purposes in transformation projects.
An erratum to this chapter can be found at http://dx.doi.org/10.1007/11915034_125.
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Simonovich, D. (2006). From Inter-organizational to Inter-departmental Collaboration – Using Multiple Process Levels. In: Meersman, R., Tari, Z., Herrero, P. (eds) On the Move to Meaningful Internet Systems 2006: OTM 2006 Workshops. OTM 2006. Lecture Notes in Computer Science, vol 4277. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11915034_109
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DOI: https://doi.org/10.1007/11915034_109
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