Summary
The attention devoted to the field of Process Management at T-Mobile Czech Republic, a.s. (TMCZ) is indisputable. This becomes evident from the fact that it has been integrated into the management style at TMCZ.
The aim of this article is to provide a summary of the historical development of Process Management at TMCZ, which already started earlier than the official announcement of the objective to implement Process Management principles throughout the entire company. After a short description of the company itself, the focus is centered on the milestones of Process Management at TMCZ, the preconditions and reasons leading to the crucial decision taken by top management, and the activities leading to the goal of a process-managed company. Future visions and plans in the field of Process Management are also shortly outlined.
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© 2006 Springer-Verlag Berlin Heidelberg
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Filip, P., Ungr, M., Havel, F. (2006). Practical Implication and Use of Process Management at T-Mobile Czech Republic, a.s.. In: Scheer, AW., Kruppke, H., Jost, W., Kindermann, H. (eds) AGILITY by ARIS Business Process Management. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-33528-5_3
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DOI: https://doi.org/10.1007/3-540-33528-5_3
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-33527-6
Online ISBN: 978-3-540-33528-3
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