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Enhancing Experience Management and Process Learning with Moderated Discourses: The indiGo Approach

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Practical Aspects of Knowledge Management (PAKM 2002)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 2569))

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Abstract

The indiGo project aims at improving process knowledge by successive consolidation of feedback, ranging from private annotation, through structured communication in communities of practice, to improved process models and lessons learned. It develops a methodology and integrates previously independent software for process modeling, moderated discourses, experience management and text mining. Both will be evaluated in case studies.

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Author information

Authors and Affiliations

  1. Fraunhofer IESE, Sauerwiesen 6, D-67661, Kaiserslautern

    Klaus-Dieter Althoff, Ulrike Becker-Kornstaedt, Björn Decker & Jörg Rech

  2. Fraunhofer AIS, Schloss Birlinghoven, D-53754, Sankt Augustin

    Angi Voss, Andreas Klotz & Edda Leopold

Authors
  1. Angi Voss
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  2. Klaus-Dieter Althoff
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  3. Ulrike Becker-Kornstaedt
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  4. Björn Decker
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  5. Andreas Klotz
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  6. Edda Leopold
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  7. Jörg Rech
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Editor information

Editors and Affiliations

  1. Department of Knowledge Engineering, University of Vienna, Brünner Str. 72, 1210, Vienna, Austria

    Dimitris Karagiannis

  2. Business Operation Systems, Esslenstr. 3, 8280, Kreuzlingen, Switzerland

    Ulrich Reimer

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© 2002 Springer-Verlag Berlin Heidelberg

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Voss, A. et al. (2002). Enhancing Experience Management and Process Learning with Moderated Discourses: The indiGo Approach. In: Karagiannis, D., Reimer, U. (eds) Practical Aspects of Knowledge Management. PAKM 2002. Lecture Notes in Computer Science(), vol 2569. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-36277-0_11

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  • DOI: https://doi.org/10.1007/3-540-36277-0_11

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-00314-4

  • Online ISBN: 978-3-540-36277-7

  • eBook Packages: Springer Book Archive

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