Abstract
This research was conducted in order to evaluate 69 icons, which were designed to represent 23 telecommunications referents. Seven of these icons were previously proposed by the CIAJ (Communications Industry Association of Japan) Design Committee and the remaining 62 were designed by IDEO of London. Icons were tested via recognition and evaluation tasks. The data revealed that the icons with the highest mean recognition scores and evaluation ratings were usually those which tended to look like the item(s) that they were designed to represent. Icons that communicated their meaning through symbolic representations did not fare as well. Mean recognition scores and evaluation ratings for the 7 CIAJ icons varied.
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References
Bocker, M. (1992, May). Report about the results of an evaluation study of pictograms for point-to-point videotelephony. European Telecommunications Standards Institute, Work Item No: DTR/HF-1010.
Communication Industry of Japan (CIAJ). (1991, June). Supplementary information on new pictograms and symbols for telephones. CCITT, Delayed Contribution D265, Geneva, Switzerland.
Whitten, W. (1992, April). Procedures for designing, selecting, and evaluating symbols, pictograms, and icons. CCITT, Draft Recommendation F.910, Geneva, Switzerland
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© 1994 Springer-Verlag Berlin Heidelberg
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Tudor, L.G. (1994). Growing an icon set: User acceptance of abstract and concrete icon styles. In: Blumenthal, B., Gornostaev, J., Unger, C. (eds) Human-Computer Interaction. EWHCI 1994. Lecture Notes in Computer Science, vol 876. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-58648-2_26
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DOI: https://doi.org/10.1007/3-540-58648-2_26
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