SSME reflects both paradigm and actual shifts in the world economy, and represents an opportunity to reassess the relevance of and instructional methods used in undergraduate academic programs in computer science and IT. This paper outlines a strategy being considered at a minority serving institution, where concerns for student recruitment, retention and career success are paramount. An incremental adoption approach is proposed that exploits existing opportunities to give students multiple exposures to services as end-users, software developers and designers, and business/system analysts.1
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Jones, E.L., Owensby, J.N., Allen, C.S. (2008). Strategy for inserting SSME into the Undergraduate Experience at a Minority Serving institution. In: Hefley, B., Murphy, W. (eds) Service Science, Management and Engineering Education for the 21st Century. Service Science: Research and Innovations in the Service Economy. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-76578-5_22
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DOI: https://doi.org/10.1007/978-0-387-76578-5_22
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