Managing the IT Strategic Planning Process

Abstract

The modern healthcare organization (HCO) is critically dependent on information technology (IT) to accomplish its many administrative and clinical functions. The Information Services (IS) department is now one of the largest internal service organizations in an HCO, supporting the use of IT by all employees and maintaining essential scheduling, billing, and clinical systems that enable the modern healthcare enterprise. Accordingly, IT strategic planning has become a critical part of most HCO corporate planning activities.

The ultimate goal of IT strategic planning is to provide a broad and stable vision of how IT contributes to the long-term success of the organization.