Abstract
All these elements are at your fingertips and give you some real power to develop applications that normally would require Apex code. Now they can be developed graphically. They can be easily understood because the flows created are edited and viewed as diagrams. This helps in making these flows easily maintainable.
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© 2016 Jonathan Keel
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Keel, J. (2016). Call Center Application. In: Salesforce.com Lightning Process Builder and Visual Workflow. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-1691-0_6
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DOI: https://doi.org/10.1007/978-1-4842-1691-0_6
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Publisher Name: Apress, Berkeley, CA
Print ISBN: 978-1-4842-1690-3
Online ISBN: 978-1-4842-1691-0
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