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A History of the Concept of Quality

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Abstract

Given the centrality of the concept of quality and the complexities related to it, which I described in the introduction, it is surprising how little the history of the concept of quality is discussed—how often it is completely neglected, in fact.

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Notes

  1. 1.

    You might recognize this question in its present version: Does a set of indicators fully describe a public service exhaustively?

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  1. University of Copenhagen, Copenhagen, Denmark

    Peter Dahler-Larsen

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Correspondence to Peter Dahler-Larsen .

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Dahler-Larsen, P. (2019). A History of the Concept of Quality. In: Quality. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-10392-7_2

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  • DOI: https://doi.org/10.1007/978-3-030-10392-7_2

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  • Publisher Name: Palgrave Macmillan, Cham

  • Print ISBN: 978-3-030-10391-0

  • Online ISBN: 978-3-030-10392-7

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