Abstract
This paper investigates the development of a digital game on a social media platform which involved primarily youths as co-creators. As we are interested in the unfolding of the development process, we applied a process model for crowdsourced development as a framework to understand information systems development (ISD) as co-creation in a not-for-profit environment. Using innovation theory, we further discuss why co-creation fostered the co-creators to successfully carry out the investigated project. On this background, we provide lessons learned for practical use.
A prior version of this paper has been published in the ISD2018 Proceedings (http://aisel.aisnet.org/isd2014/proceedings2018).
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
For the remainder of the article we will refer to UNICEF (Pacific) as UNICEF (P); the Pacific Islands comprise the following 14 countries: Cook Islands, Fiji, Kiribati, Marshall Islands, Federated States of Micronesia, Nauru, Niue, Palau, Samoa, Solomon Islands, Tokelau, Tonga, Tuvalu, and Vanuatu.
- 2.
The other framework was Zwass’ taxonomy for an integrated research perspective on co-creation [7].
References
Kautz, K.: Improvisation in information systems development practice. J. Inf. Tech. Case App. Res. 11(4), 30–59 (2009)
Highsmith, J.: Adaptive Software Development: A Collaborative Approach to Managing Complex Systems. Dorset House, New York (2000)
Truex, D., Baskerville, R., Travis, J.: Amethodical systems development: the deferred meaning of systems development methods. Acc. Mgt. IT. 10(1), 53–79 (2000)
Kazman, R., Chen, H.: The metropolis model a new logic for development of crowdsourced systems. Comm. ACM 52(7), 76–84 (2009)
Baltzan, P., Lynch, T., Fisher, J.: Business Driven Information Systems, 3rd edn. McGraw Hill, North Ryde (2015)
Füller, J., Mühlbacher, H., Matzler, K., Jawecki, K.: Consumer empowerment through internet-based co-creation. J. Mgt Inf. Sys. 26(3), 71–102 (2009)
Zwass, V.: Co-creation: toward a taxonomy and an integrated research perspective. Int. J. of E. Com. 15(1), 11–48 (2010)
Chang, Y.-J., Chang, Y.-S.: Investigation of organizational interaction and support in an NGO through computer-mediated discussions. J. Edu. Tech. Soc. 14(3), 130–140 (2011)
UNICEF: Pacific Island Countries: Behind the Bytes. Press releases. http://www.unicef.org/pacificislands/media_15625.html. Accessed 18 Jan 2018 (2011)
Fisher, J.: Engaging Pacific youth through a Facebook game. ACM Inroads 4(3), 79–85 (2012)
Deterding, S., Dixon, D., Khaled, R., Nacke, L: From Game Design Elements to Gamefulness: Defining Gamification. In: Mindtrek. ACM, New York, 9–15 (2011)
Hamari, J., Koivisto, J., Sarsa, H.: Does gamification work?—A literature review of empirical studies on gamification. In: 47th Annual HICSS (2014)
Hamari, J.: Transforming homo economicus into homo ludens: a field experiment on gamification in a utilitarian peer-to-peer trading service. E-Comm. Res. Appl. 12(4), 236–245 (2013)
Scott, M., Ghinea, G.: Integrating fantasy role-play into the programming lab: exploring the ‘projective identity’ hypothesis. In: ACM Technical Symposium on Computer Science Education, pp. 119–122 (2013)
Kambil, A., Friesen, B., Sundaram, A.: Co-creation: a new source of value. Outlook 2, 38–43 (1999)
Prahalad, C., Ramaswamy, V.: The Future of Competition: Co-Creating Unique Value with Customers. Harvard Business School Press, Boston (2004)
Kautz, K., Bjerknes G., Fisher, J., Jensen, T.: Applying a taxonomy as a framework to understand co-creation as an approach to information systems development. In: Proceedings 27th ISD2018, Lund, Sweden (2018)
Creswell, J.: Research Design—Qualitative, Quantitative and Mixed Methods Approaches. Sage, Thousand Oak, CA (2003)
Walsham, G.: Interpretive case studies in IS research: nature and method. Euro. J. Inf. Sys. 4(2), 74–81 (1995)
Schön, D.A.: The Reflective Practitioner. How Professionals Think in Action. Basic Books, New York (1983)
Kanuha, V.K.: “Being native” versus “going native”: conducting social work research as an insider. Soc. Work Health Care 45(5), 439–447 (2000)
Billestrup J., Stage J., Bruun A., Nielsen L., Nielsen K.S.: Creating and using personas in software development: experiences from practice. In: Sauer, S., Bogdan, C., Forbrig, P., Bernhaupt, R., Winckler, M. (eds). Human-Centered Software Engineering. HCSE 2014, Lecture Notes in Computer Science, vol. 8742. Springer, Berlin, Heidelberg (2014)
Madsen, S., Kautz, K., Vidgen, R.: A framework for understanding how a unique and local IS development method emerges in practice. EJIS 15(2), 225–238 (2006)
Iversen, O.S.: What is the difference between co-creation and participatory design? Same or Not? https://www.researchgate.net/post/What_is_the_difference_between_co-creation_and_participatory_design. Accessed 5 July 2018 (2014)
Bjerknes, G.: Some PD Advice. Com. ACM 36(4), 39 (1993)
Kensing, F., Blomberg, J.: Participatory design: issues and concerns. Comp. Sup. Coop. Work. 7(3), 167–185 (1998)
Sanders, E., Stappers, P.: Co-creation and the new landscapes of design. Co-Des. 4(1), 5–18 (2008)
Näkki, P., Koskela-Huotari, K.: User participation in software design via social media: experiences from a case study with consumers. Trans. Hum-Comp. Inter. 4(2), 129–152 (2012)
Holmquist, L.: User-driven innovation in the future applications lab. In: CHI’04, pp. 1091–1092. Vienna, Austria (2004)
Bjerknes, G., Bratteteig, T.: User participation and democracy: a discussion of scandinavian research on system development. SJIS 7(1), 73–98 (1995)
Vargo, S.L., Lusch, R.F.: Evolving a new dominant Logic for marketing. J. Mar. 68(1), 1–17 (2004)
Kautz, K., Bjerknes G., Fisher, J., Jensen, T.: Distributed participatory design in crowdsourced information systems development. In: ACIS 2018, Sydney (2018)
Kautz, K.: Investigating the design process: participatory design in agile software development. Inf. Tech. Peop. 24(3), 17–235 (2011)
Wastell, D., Sauer, J., Schmeink, C.: Time for a “design turn” in IS innovation research? A practice report from the home front. Inf. Tech. Peop. 22(4), 335–350 (2009)
Kautz, K.: Beyond simple classifications: contemporary information systems development projects as complex adaptive systems. In: Proceedings of the 33rd ICIS (2012)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer Nature Switzerland AG
About this paper
Cite this paper
Kautz, K., Bjerknes, G., Fisher, J., Jensen, T. (2019). The Process of Co-creation in Information Systems Development: A Case Study of a Digital Game Development Project. In: Andersson, B., Johansson, B., Barry, C., Lang, M., Linger, H., Schneider, C. (eds) Advances in Information Systems Development. Lecture Notes in Information Systems and Organisation, vol 34. Springer, Cham. https://doi.org/10.1007/978-3-030-22993-1_11
Download citation
DOI: https://doi.org/10.1007/978-3-030-22993-1_11
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-22992-4
Online ISBN: 978-3-030-22993-1
eBook Packages: Computer ScienceComputer Science (R0)