Abstract
Human beings live in a society with a complex system of social-emotional relations. Trust is one key concept in this system. It can help to reduce the social complexity, mainly in those cases where it is necessary to cooperate. Thus, the area of social robotics has been studying different approaches to perform cooperative tasks between humans and robots. Here, we examine the influence of a set of factors (gender, emotional representation, making Small Talk and embodiment) that may affect the trustworthiness of a robot. The results showed that these factors influence the level of trust that people put in robots. Specifically, a social robot with embodiment telling a sad story with sad facial expression and gestures has more influence on the trust level of a female subject.
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Acknowledgment
This work was supported by national funds through Fundação para a Ciência e a Tecnologia (FCT) with references UID/CEC/50021/2019 and SFRH/BD/118006/2016, through the project AMIGOS (PTDC/EEISII/7174/2014), and the project RAGE funded by the EU under the H2020-ICT-2014-1 program with grant agreement No 644187. We would like to acknowledge the CNPq (201833/2014-0) and UERN-Brazil.
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Hashemian, M., Paradeda, R., Guerra, C., Paiva, A. (2019). Do You Trust Me? Investigating the Formation of Trust in Social Robots. In: Moura Oliveira, P., Novais, P., Reis, L. (eds) Progress in Artificial Intelligence. EPIA 2019. Lecture Notes in Computer Science(), vol 11805. Springer, Cham. https://doi.org/10.1007/978-3-030-30244-3_30
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DOI: https://doi.org/10.1007/978-3-030-30244-3_30
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