Skip to main content

Employer Branding: Innovative Human Resource Practices in Tourism Sector

  • Conference paper
  • First Online:
Strategic Innovative Marketing and Tourism

Abstract

The practices and actions undertaken by the tourism firms for the approach of their HR (Human Resources) are related to criteria which lead to the creation of a strong employer brand by creating a value proposition for it. Value proposition for a firm’s HR consists of its actions that will be appreciated by prospective or existing employees and will convince them to participate or stay with it. Such actions may be of an economic nature, such as good pay levels, bonuses and varied benefits may also be non-economic. Respect for diversity, mutual support and mutual understanding among workers, the creation of work-life balance and opportunities for personal and professional development are policies that aim to create an “employer of choice” where people will want to work and stay with him. In this paper we are exploring how hotel firms in tourism industry can develop engagement strategies by enhancing practices for creating an “employer branding” through the satisfaction of their HR.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 299.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 379.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 379.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Purcell J, Kinnie K, Hutchinson S, Rayton B, Swart J (2003) People and performance: how people management impacts on organizational performance. CIPD, London

    Google Scholar 

  2. Bellou V, Chaniotakis I, Kehagias I, Rigopoulou I (2015) Employer brand of choice: an employee perspective. J Bus Econ Manag 16:1201–1215

    Article  Google Scholar 

  3. Darwish AY (2017) Organizational commitment, job satisfaction and attitudes toward organizational change: a study in the local government. Int J Public Admin 40:77–88

    Article  Google Scholar 

  4. Locke EA (1976) The nature and causes of job satisfaction. In: Dunnette MD (ed) Handbook of industrial and organizational psychology. Hold, Reinhart & Winston, New York, NY, pp 1297–1349

    Google Scholar 

  5. Leap TL, Crino MD (1993) Personnel/human resource management. Macmillan, New York, NY

    Google Scholar 

  6. Robbins SP (2003) Organizational behavior concepts, controversies, application, 8th edn. Prentice-Hall International, Upper Saddle River

    Google Scholar 

  7. Gunlu E, Aksarayli M, Perçin NS (2010) Job satisfaction and organizational commitment of hotel managers in Turkey. Int J Contemp Hosp Manag 22:693–717. https://doi.org/10.1108/09596111011053819

    Article  Google Scholar 

  8. Azeem SM (2010) Job satisfaction and organizational commitment among employees in the sultanate of Oman. Psychology 1:295–299

    Article  Google Scholar 

  9. Chadi A, Hetschko C (2017) The magic of the new: how job changes affect job satisfaction. J Econ Manag Strategy 27:23–39

    Article  Google Scholar 

  10. Bauer TN, Bodner T, Erdogan B, Truxillo DM, Tucker JS (2007) Newcomer adjustment during organizational socialization: a meta analytic review of antecedents, outcomes, and methods. J Appl Psychol 92:707–721

    Article  Google Scholar 

  11. Freeman RB (1978) Job satisfaction as an economic variable. Am Econ Rev 68:135–141

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Christina Chalimourda .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Chalimourda, C., Konstantopoulos, N. (2020). Employer Branding: Innovative Human Resource Practices in Tourism Sector. In: Kavoura, A., Kefallonitis, E., Theodoridis, P. (eds) Strategic Innovative Marketing and Tourism. Springer Proceedings in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-030-36126-6_64

Download citation

Publish with us

Policies and ethics