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Tiers-Lieu for Services: An Exploratory Approach to Societal Progression

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Exploring Service Science (IESS 2020)

Abstract

The progress of Society depends largely on the success of its digital transformation, i.e. on the development of digital infrastructure taking form of information services. Moreover, the challenge consists in building interdisciplinary or even transdisciplinary information services and service systems. Given the variability of activities to consider and the precision needed to build this digital infrastructure, it is essential that all relevant actors contribute to the digital construction. Therefore, a contributory and exploratory approach enabling innovation and co-creation is necessary to develop information services. As a potential solution, we propose a novel approach called Tiers-Lieu for Services (TLS), that we present in this paper. We also report on an exploratory TLS conducted in the context of our continuing education program.

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Correspondence to Jolita Ralyté or Michel Léonard .

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Ralyté, J., Léonard, M. (2020). Tiers-Lieu for Services: An Exploratory Approach to Societal Progression. In: Nóvoa, H., Drăgoicea, M., Kühl, N. (eds) Exploring Service Science. IESS 2020. Lecture Notes in Business Information Processing, vol 377. Springer, Cham. https://doi.org/10.1007/978-3-030-38724-2_21

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  • DOI: https://doi.org/10.1007/978-3-030-38724-2_21

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-38723-5

  • Online ISBN: 978-3-030-38724-2

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