Skip to main content
SpringerLink
Log in

Approach to Ensure an Optimal Task-Technology Fit Between Industrial Tasks and Modern Information and Communication Technologies

  • Conference paper
  • First Online:
Digital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management. Human Communication, Organization and Work (HCII 2020)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 12199))

Included in the following conference series:

Abstract

This article presents the results of industrial field studies and the derivation of an approach to ensure an optimal task-technology fit between industrial tasks and information and communication technologies. Against the background of current developments in the field of information and communication technologies, binocular smart glasses were tested as a work assistance within the scope field studies in electronics manufacturing. It was possible to collect data about the user expectations before using the technology and the user experience after using the technology. Furthermore, a comparison between binocular smart glasses and two alternative technologies was conducted. The results show the importance of a high task-technology fit for the benefit, acceptance and usability of mobile information and communication technologies as work assistance. The study points up the current problem that the introduction of new technologies as work assistance is often technology-driven and only rarely problem- or solution-oriented. This is even more difficult by the fact that there is no structured method to compare technology functions and the characteristics of work tasks for providing indications of a suitable technology for considered use cases.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Bundesministerium für Arbeit und Soziales (BMAS): Weißbuch Arbeiten 4.0. BMAS, Berlin (2017)

    Google Scholar 

  2. Bauer, W., Ganschar, O., Gerlach, S., Hämmerle, M., Krause, T., Schlund, S.: Industrie 4.0 – flexiblere und reaktionsfähigere Produktionsarbeit. Ergebnisse der Industrie-4.0-Leitstudie des Fraunhofer IAO. wt Werkstattstechnik online 104(3), 134–138 (2014)

    Google Scholar 

  3. Spath, D., Ganschar, O., Gerlach, S., Hämmerle, M., Krause, T., Schlund, S.: Produktionsarbeit der Zukunft - Industrie 4.0. Fraunhofer Verlag, Stuttgart (2013)

    Google Scholar 

  4. Jost, J., Kirks, T., Mättig, B., Sinsel, A., Trapp, T.U.: Der Mensch in der Industrie – Innovative Unterstützung durch Augmented Reality. In: Vogel-Heuser, B., Bauernhansl, T., ten Hompel, M. (eds.) Handbuch Industrie 4.0 Bd.1. SRT, pp. 153–174. Springer, Heidelberg (2017). https://doi.org/10.1007/978-3-662-45279-0_86

    Chapter  Google Scholar 

  5. Grass, K., Weber, E.: EU 4.0 – Die Debatte zu Digitalisierung und Arbeitsmarkt in Europa. IAB-Discussion Paper 39/2016 (2016)

    Google Scholar 

  6. Deutsches Institut für Normung (DIN): Ergonomische Anforderungen für Bürotätigkeiten mit Bildschirmgeräten. Teil 11: Anforderungen an die Gebrauchstauglichkeit. EN ISO 9241-11 (1998)

    Google Scholar 

  7. Goodhue, D., Thompson, R.: Task-technology fit and individual performance. MIS Q. 19(2), 213–236 (1995)

    Article  Google Scholar 

  8. Terhoeven, J., Wischniewski, S.: How to evaluate the usability of smart devices as conceivable work assistance: a systematic review. In: Schlick, C.M., et al. (eds.) Advances in Ergonomic Design of Systems, Products and Processes, pp. 261–274. Springer, Heidelberg (2017). https://doi.org/10.1007/978-3-662-53305-5_19

    Chapter  Google Scholar 

  9. Deutsches Institut für Normung (DIN): Ergonomie der Mensch-System-Interaktion. Teil 110: Grundsätze der Dialoggestaltung. EN ISO 9241-110 (2008)

    Google Scholar 

  10. Davis, F.D.: Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Q. 13(3), 319–340 (1989)

    Article  Google Scholar 

  11. Gediga, G., Hamborg, K.-C.: IsoMetrics: Ein Verfahren zur Evaluation von Software nach ISO 924/10. In: Holling, H., Gediga, G. (eds.) Evaluationsforschung, pp. 195–234. Hogrefe Verlag für Psychologie, Göttingen (1999)

    Google Scholar 

  12. Dishaw, M.T., Strong, D.M.: Extending the technology acceptance model with task–technology fit constructs. Inf. Manag. 36(1), 9–21 (1999)

    Article  Google Scholar 

  13. Junglas, I., Abraham, C., Watson, R.T.: Task-technology fit for mobile locatable information systems. Decis. Supp. Syst. 45(4), 1046–1057 (2008)

    Article  Google Scholar 

  14. Shneiderman, B., Plaisant, C.: Designing the User Interface: Strategies for Effective Human Computer Interaction. Addison Wesley, Boston (2005)

    Google Scholar 

  15. Deutsches Institut für Normung (DIN): Ergonomie der Mensch-System-Interaktion. Teil 210: Prozess zur Gestaltung gebrauchstauglicher interaktiver Systeme. EN ISO 9241-110 (2010)

    Google Scholar 

  16. Ulich, E.: Arbeitspsychologie, 6th edn. Schäffer-Poeschel, Stuttgart (2005)

    Google Scholar 

  17. Renkewitz, H., Kinder, V., Brandt, M., Alexander, T.: Optimal font size for Head-Mounted-Displays in outdoor applications. In: Proceedings of the 2008 IEEE International Conference on Information Visualisation, London, UK, pp. 503–508 (2008)

    Google Scholar 

  18. REFA Bundesverband e. V.: Ausgewählte Methoden zur prozessorientierten Arbeitsorganisation. REFA Bundesverband e. V., Darmstadt (2002)

    Google Scholar 

  19. Colombini, D., Occhipinti, E., Grieco, A.: Risk Assessment and Management of Repetitive Movements and Exertions of Upper Limbs: Job Analysis, Ocra Risk Index, Prevention Strategies and Design Principles, vol. 2. Elsevier, Amsterdam (2002)

    Google Scholar 

  20. Deutsches Institut für Normung (DIN): Grundsätze der Ergonomie für die Gestaltung von Arbeitssystemen. EN ISO 6385 (2016)

    Google Scholar 

  21. Zhou, J., Rau, P.-L., Salvendy, G.: Older adults’ text entry on smartphones and tablets: investigating effects of display size and input method on acceptance and performance. Int. J. Hum.-Comput. Interact. 30(9), 727–739 (2014)

    Article  Google Scholar 

Download references

Acknowledgement

The research and development project Glass@Service that forms the basis for this report is funded under project No. 01MD16008B within the scope of the Smart Services World technology program run by the Federal Ministry for Economic Affairs and Energy and is managed by the project management agency at the German Aerospace Center (DLR-PT). The author is responsible for the contents of this publication.

Author information

Authors and Affiliations

  1. Federal Institute for Occupational Safety and Health (BAuA), Dortmund, Germany

    Jan Terhoeven & Sascha Wischniewski

Authors
  1. Jan Terhoeven
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Sascha Wischniewski
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Jan Terhoeven .

Editor information

Editors and Affiliations

  1. Purdue University, West Lafayette, IN, USA

    Vincent G. Duffy

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Terhoeven, J., Wischniewski, S. (2020). Approach to Ensure an Optimal Task-Technology Fit Between Industrial Tasks and Modern Information and Communication Technologies. In: Duffy, V. (eds) Digital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management. Human Communication, Organization and Work. HCII 2020. Lecture Notes in Computer Science(), vol 12199. Springer, Cham. https://doi.org/10.1007/978-3-030-49907-5_13

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-49907-5_13

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-49906-8

  • Online ISBN: 978-3-030-49907-5

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation