Skip to main content

Smart Citizens for Smart Cities –

A User Engagement Protocol for Citizen Participation

  • Conference paper
  • First Online:
Internet of Things, Infrastructures and Mobile Applications (IMCL 2019)

Abstract

Smart Cities offer the promise to improve the quality of live for their inhabitants. Therefore, new concepts and technologies for citizen participation is indispensable. Not only new mobility technologies, but digital-driven interaction between citizens and planners is a key component for future smart cities. In the U_CODE Project an innovative approach has been developed and backed up by technologies to enable this level of participation in urban development. This paper presents the User Engagement Protocols (UEP) and their testing in the testing for the smart campus design at the CJD Learning Campus Sangerhausen, which function as a case study. The UEP enables the moderators of the U_CODE process to concert the variety of actions and stakeholders during a co-designed urban development process. For every stakeholder and every phase, a specific UEP can be generated from a Master Protocol which covers the entire process. The methodical steps, which lead to this comprehensive process are shown in this paper, as well as the first application in the Sagerhausen Test Case. There a new campus for children with special requirements is planned together with the school administration, the teachers, parents and children. It proves the management possibilities of the U_CODE process in massive co-design urban development scenarios in a real environment.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. BBSR/BBR (Hg.): Smart City Charta. Digitale Transformation in den Kommunen nachhaltig gestalten. Bundesinstitut für Bau-, Stadt- und Raumforschung; Deutschland. Stand: Mai 2017. Bonn: Bundesinstitut für Bau- Stadt- und Raumforschung (BBSR) im Bundesamt für Bauwesen und Raumordnung (BBR) (2017)

    Google Scholar 

  2. Gorynski, B., Mikolajczyk, P.: Smart City/Smart Region. Handlungsleitfaden für Praktiker*Innen. Mühlheim an der Ruhr: bee smart city Verlag (2019). https://app.hubspot.com/documents/3372807/view/35692852?accessId=51c190. zuletzt geprüft am 03 Apr 2019

  3. Griffinger, R.: Smart Cities. Ranking of European medium-sized cities. Vienna University of Technology (2007). http://www.smart-cities.eu/download/smart_cities_final_report.pdf. zuletzt geprüft am 15 Apr 2019

  4. Münster, S., Georgi, C., Heijne, K., Klamert, K., Noennig, J., Pump, M., et al.: How to involve inhabitants in urban design planning by using digital tools? An overview on a state of the art, key challenges and promising approaches. Procedia Comput. Sci. 112, 2391–2405 (2017). https://doi.org/10.1016/j.procs.2017.08.102

    Article  Google Scholar 

  5. Selle, K.: Über Bürgerbeteiligung hinaus: Stadtentwicklung als Gemeinschaftsaufgabe? Analysen und Konzepte. Lemgo: Rohn (Edition Stadtentwicklung) (2014)

    Google Scholar 

  6. Stelzle, B., Noennig, J.: A database for participation methods in urban development. Procedia Comput. Sci. 112, 2416–2425 (2017). https://doi.org/10.1016/j.procs.2017.08.173

    Article  Google Scholar 

  7. Piskorek, K., Barski, J., Noennig, J.: Creative solutions for smart cities – the Syncity approach. In: Proceedings of the International Forum for Knowledge Asset Dynamics IFKAD, Bari, 2015

    Google Scholar 

  8. Kustra, M., Brodowicz, D., Noennig, J.R.: Smart city sells – business models and corporate approaches on the smart city concept. In: Crabu, S., Giardullo, P., Miele, F., Turrini, M. (eds.) Sociotechnical Environments. Proceedings of the 6th STS Italia Conference, pp. 211–230 (2017)

    Google Scholar 

  9. Stelzle, B., Naumann, F., Holmer, T., Jannack, A., Noennig, J.: A minimal viable process and tools for massive participation in urban development. In: Proceedings of the International Forum for Knowledge Asset Dynamics IFKAD, Delft (2018)

    Google Scholar 

  10. Holmer, T., Noennig, J.: Analysing topics and sentiments in citizen debates for informing urban development. In: Proceedings of the International Forum for Knowledge Asset Dynamics IFKAD, Delft (2018)

    Google Scholar 

  11. Stelzle, B., Noennig, J.R.: A method for the assessment of public participation in urban development. In: Urban Development Issues, vol. 61 (2019)

    Google Scholar 

  12. Hofmann, M., Münster, S., Noennig, J.R.: Building blocks for a massive digital participation system in urban planning. In: IAPS 2018, Rome (2018)

    Google Scholar 

  13. Holmer, T., Noennig, J.R.: Listening to the crowd: discourse structure analysis for urban design. In: Conference Proceedings GENEME 2017 Gemeinschaft in Neuen Medien (2017)

    Google Scholar 

  14. Stelzle, B., Noennig, J.R., Jannack, A.: Co-design and co- decision: decision making on collaborative design platforms. In: 21st International Conference in Knowledge Based and Intelligent Information and Engineering Systems - KES2017, Elsevier: Procedia Computer Science (2017)

    Google Scholar 

  15. Münster, S., Georgi, C., Heijne, K., Klamert, K., Noennig, J., Pump, M., Stelzle, B., van der Meer, H.: How to involve inhabitants in urban design planning by using digital tools? An overview on the state of the art, key challenges and promising approaches. In: 21st International Conference in Knowledge Based and Intelligent Information and Engineering Systems - KES2017, Elsevier: Procedia Computer Science (2017)

    Google Scholar 

  16. Stelzle, B., Noennig, J.R.: Search tool and database for participation methods and tools in urban development. In: 21st International Conference in Knowledge Based and Intelligent Information and Engineering Systems - KES2017, Elsevier: Procedia Computer Science (2017)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Benjamin Stelzle .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2021 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Stelzle, B., Jannack, A., Holmer, T., Naumann, F., Wilde, A., Noennig, J.R. (2021). Smart Citizens for Smart Cities –. In: Auer, M.E., Tsiatsos, T. (eds) Internet of Things, Infrastructures and Mobile Applications. IMCL 2019. Advances in Intelligent Systems and Computing, vol 1192. Springer, Cham. https://doi.org/10.1007/978-3-030-49932-7_54

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-49932-7_54

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-49931-0

  • Online ISBN: 978-3-030-49932-7

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics