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Positioning Participant Engagement in Participatory Design

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HCI International 2020 - Late Breaking Papers: User Experience Design and Case Studies (HCII 2020)

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Abstract

The approach of Participatory Design (PD) is the direct involvement of people as participants in the process of shaping design artifacts. Thus the facilitation of participant engagement is a priority for designers and researchers within this field. However, there are few reviews of how PD research interprets and employs the concept of engagement. In this paper, we shall first briefly introduce the related concepts. Then provides a systematic literature review of engagement on 81 PD related (PD, co-design, co-creation, etc.) publications, concerning its diverse perspectives, engaged participants, interpretations, and facilitation. We provide the attributes of participant engagement to further define this concept, as well as a guideline for the strategy of facilitating it. In the end, gaps within the literature have been pointed out as the challenges and opportunities for further work.

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Authors and Affiliations

  1. Politecnico di Milano, Via Giuseppe Candiani 72, 20158, Milan, MI, Italy

    Ziheng Zhang & Francesco Zurlo

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  1. Ziheng Zhang
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  2. Francesco Zurlo
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Correspondence to Ziheng Zhang .

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Editors and Affiliations

  1. University of Crete and Foundation for Research and Technology – Hellas (FORTH), Heraklion, Crete, Greece

    Constantine Stephanidis

  2. Aaron Marcus and Associates, Berkeley, CA, USA

    Aaron Marcus

  3. World Usability Day and Bentley User Experience Center, Newton Center, MA, USA

    Elizabeth Rosenzweig

  4. Tsinghua University, Beijing, China

    Pei-Luen Patrick Rau

  5. San Jose State University, San Jose, CA, USA

    Abbas Moallem

  6. Eindhoven Univesity of Technology, Eindhoven, Noord-Brabant, The Netherlands

    Matthias Rauterberg

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Zhang, Z., Zurlo, F. (2020). Positioning Participant Engagement in Participatory Design. In: Stephanidis, C., Marcus, A., Rosenzweig, E., Rau, PL.P., Moallem, A., Rauterberg, M. (eds) HCI International 2020 - Late Breaking Papers: User Experience Design and Case Studies. HCII 2020. Lecture Notes in Computer Science(), vol 12423. Springer, Cham. https://doi.org/10.1007/978-3-030-60114-0_25

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  • DOI: https://doi.org/10.1007/978-3-030-60114-0_25

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