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A Chief Information Officer (CIO) Framework for Managing the Fourth Industrial Revolution (4IR): An Exploratory Research Synthesis

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Information Systems (EMCIS 2020)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 402))

Abstract

The paper addressed the specific roles and corresponding capabilities required by Chief Information Officers (CIOs) to facilitate customer value development and organizational competitiveness and performance in the Fourth Industrial Revolution (4IR). The objective was to develop a CIO management framework with specific 4IR roles and capabilities. The study was an exploratory and theoretical literature synthesis that followed an interpretivist philosophy with qualitative analysis. It was evident that CIOs should fulfil the roles of customer value developer, technology entrepreneur and life-long learner in the 4IR. The paper made an original contribution to knowledge by developing a CIO framework for managing the 4IR comprising specific CIO roles and capabilities that were directly relevant to the 4IR. It also had value for CIOs and other industry leaders by highlighting the importance of the 4IR and its innovative technologies and the position of CIOs whose responsibility it is to convert the 4IR into value.

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Authors and Affiliations

  1. University of South Africa (Unisa), Florida, South Africa

    Joseph George & Grant Royd Howard

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  1. Joseph George
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  2. Grant Royd Howard
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Correspondence to Grant Royd Howard .

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Editors and Affiliations

  1. Department of Digital Innovation, School of Business, University of Nicosia, Nicosia, Cyprus

    Marinos Themistocleous

  2. British University in Dubai, Dubai, United Arab Emirates

    Maria Papadaki

  3. School of Strategy and Leadership, Coventry University, Coventry, UK

    Muhammad Mustafa Kamal

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George, J., Howard, G.R. (2020). A Chief Information Officer (CIO) Framework for Managing the Fourth Industrial Revolution (4IR): An Exploratory Research Synthesis. In: Themistocleous, M., Papadaki, M., Kamal, M.M. (eds) Information Systems. EMCIS 2020. Lecture Notes in Business Information Processing, vol 402. Springer, Cham. https://doi.org/10.1007/978-3-030-63396-7_45

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  • DOI: https://doi.org/10.1007/978-3-030-63396-7_45

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