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Current Status of User Experience of the Keyboard on Smartphones: An Overall Questionnaire Analysis

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HCI International 2021 - Late Breaking Papers: Multimodality, eXtended Reality, and Artificial Intelligence (HCII 2021)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 13095))

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Abstract

The present status of the user experience of the keyboard on smartphones (UXKS) remains ambiguous because of the fast-changing developments of smartphones. This study adopted an online questionnaire (N = 866) to explore users’ current experience, habits, and preferences towards specific objects, including large smartphones and the dual-task input when interacting with their smartphones and the keyboards. The results concluded the user profile of UXKS, and found that users were suffering from long-time use of large smartphones. Additionally, the dual-task operation has become common, with increasing numbers using type or swipe keyboards while driving and walking in particular. The study could provide research objects and basis for organizations and corporations to enlighten future studies on the optimization of the smartphone keyboard design under various scenarios.

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Author information

Authors and Affiliations

  1. Tsinghua University, Beijing, 100084, People’s Republic of China

    Yincheng Wang, Jibo He & Luoma Ke

  2. Beijing Forestry University, Beijing, 100083, People’s Republic of China

    Tong Lin, Jingxin Yu & Lu Wang

Authors
  1. Yincheng Wang
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  2. Tong Lin
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  3. Jingxin Yu
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  4. Lu Wang
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  5. Jibo He
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  6. Luoma Ke
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Editor information

Editors and Affiliations

  1. University of Creteand Foundation for Research and Technology – Hellas (FORTH), Heraklion, Crete, Greece

    Constantine Stephanidis

  2. The Open University of Japan, Chiba, Japan

    Masaaki Kurosu

  3. U.S. Army Research Laboratory, Aberdeen Proving Ground, MD, USA

    Jessie Y. C. Chen

  4. U.S. Army Combat Capabilities Development Command Soldier Center, Orlando, FL, USA

    Gino Fragomeni

  5. Smart Future Initiative, Frankfurt am Main, Hessen, Germany

    Norbert Streitz

  6. Faculty of Arts and Science, Kyushu University, Fukuoka, Japan

    Shin'ichi Konomi

  7. Siemens (United States), Princeton, NJ, USA

    Helmut Degen

  8. Foundation for Research and Technology – Hellas (FORTH), Heraklion, Crete, Greece

    Stavroula Ntoa

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Wang, Y., Lin, T., Yu, J., Wang, L., He, J., Ke, L. (2021). Current Status of User Experience of the Keyboard on Smartphones: An Overall Questionnaire Analysis. In: Stephanidis, C., et al. HCI International 2021 - Late Breaking Papers: Multimodality, eXtended Reality, and Artificial Intelligence. HCII 2021. Lecture Notes in Computer Science(), vol 13095. Springer, Cham. https://doi.org/10.1007/978-3-030-90963-5_14

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  • DOI: https://doi.org/10.1007/978-3-030-90963-5_14

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-90962-8

  • Online ISBN: 978-3-030-90963-5

  • eBook Packages: Computer ScienceComputer Science (R0)

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