Abstract
This chapter investigates the effects of Airbnb’s operations and politics at the scale of individual lives and the body. It critically analyses how the concepts of “hospitality” and “life” are (re-)defined through the platform. By examining Airbnb’s use of data management and metrics it shows how the platform qualifies and shapes the ordinary lives of its individual hosts. Drawing on a qualitative content analysis of the platform’s applications as well as in-depth interviews with Airbnb hosts and forum discussions the chapter discusses how people understand and resist how Airbnb manages and instrumentalizes the data that is collected on part of their efforts.
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Notes
- 1.
Shapiro has moved on to become the Global Head of Crisis Management at Airbnb.
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Roelofsen, M. (2022). Datafication of Everyday Life and Bodies. In: Hospitality, Home and Life in the Platform Economies of Tourism. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-031-04010-8_5
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