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The Effect Knowledge Creation Process on Organizational Innovation in Social Security Corporation in Jordan

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The Effect of Information Technology on Business and Marketing Intelligence Systems

Abstract

The aim of this study is to identify the effect knowledge creation process on organizational innovation in Social Security Corporation in Jordan. To achieve the objectives of the study, a questionnaire was prepared consisting of (47) items. The study population consists of all (Managers of departments, Directors of directorates, Heads of departments and staff), who perform their duties in Social Security Corporation in Jordan. The number of employees was about (435) employees. Where the study followed the method of comprehensive survey to withdraw the sample study. The study reached there is an effect of the process of creating knowledge on organizational innovation in the Social Security Corporation in Jordan. The study recommended that knowledge management should be adopted as an input to improve the levels of individual and organizational innovation, through the establishment of an independent department in Social Security Corporation in.

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Al-Quran, A.Z. et al. (2023). The Effect Knowledge Creation Process on Organizational Innovation in Social Security Corporation in Jordan. In: Alshurideh, M., Al Kurdi , B.H., Masa’deh, R., Alzoubi , H.M., Salloum, S. (eds) The Effect of Information Technology on Business and Marketing Intelligence Systems. Studies in Computational Intelligence, vol 1056. Springer, Cham. https://doi.org/10.1007/978-3-031-12382-5_95

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