Abstract
In this paper, we study effective communication skills by analyzing the structure properties (e.g., degree, hub) of participants’ interactions in an online classroom discussion context. We perform a regularized canonical correlation analysis to explore the social network signatures of effective communication skills (e.g., perspective taking). Experiments on computer-mediated communication among college students have shown that a statistically significant correlation exists between effective communication skills and social network profiles, measured on the same participant, with an effect size of 0.81. We discover that people showing more perspective taking behaviors are more popular and influential than others in their communication network. Such people also tend to reach out to people who behave similarly, which implies a like-attracts-like social phenomenon that complies with the Law of Attraction.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2014 Springer International Publishing Switzerland
About this paper
Cite this paper
Xu, X., Murray, T., Woolf, B.P., Smith, D.A. (2014). Social Network Signatures of Effective Online Communication. In: Trausan-Matu, S., Boyer, K.E., Crosby, M., Panourgia, K. (eds) Intelligent Tutoring Systems. ITS 2014. Lecture Notes in Computer Science, vol 8474. Springer, Cham. https://doi.org/10.1007/978-3-319-07221-0_82
Download citation
DOI: https://doi.org/10.1007/978-3-319-07221-0_82
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-07220-3
Online ISBN: 978-3-319-07221-0
eBook Packages: Computer ScienceComputer Science (R0)