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Motivating Wiki-Based Collaborative Learning by Increasing Awareness of Task Conflict: A Design Science Approach

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Collaboration and Technology (CRIWG 2014)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 8658))

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Abstract

Wiki system has been deployed in many collaborative learning projects. However, lack of motivation is a serious problem in the collaboration process. The wiki system is originally designed to hide authorship information. Such design may hinder users from being aware of task conflict, resulting in undesired outcomes (e.g. reduced motivation, suppressed knowledge exchange activities). We propose to incorporate two different tools in wiki systems to motivate learners by increasing awareness of task conflict. A field test was executed in two collaborative writing projects. The results from a wide-scale survey and a focus group study confirmed the utility of the new tools and suggested that these tools can help learners develop both extrinsic and intrinsic motivations to contribute. This study has several theoretical and practical implications, it enriched the knowledge of task conflict, proposed a new way to motivate collaborative learning, and provided a low-cost resolution to manage task conflict.

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Author information

Authors and Affiliations

  1. University of Saskatchewan, Saskatoon, SK, Canada

    Kewen Wu & Julita Vassileva

  2. Nanjing University of Posts and Telecommunications, Nanjing, JiangSu, China

    Xiaoling Sun

  3. Urumqi Vocational University, Urumqi, XinJiang, China

    Jie Fang

Authors
  1. Kewen Wu
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  2. Julita Vassileva
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  3. Xiaoling Sun
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  4. Jie Fang
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Editor information

Editors and Affiliations

  1. Department of Computer Science, Universidad de Chile, Blanco Encalada, 2120, Santiago, Chile

    Nelson Baloian

  2. Faculty of Information Technology, Monash University, Caulfield Campus, 3145, Melbourne, VIC, Australia

    Frada Burstein

  3. Graduate School of Information Science and Electrical Engineering, Kyushu University, 744, Motooa, 819-0395, Nhishi-ku, Fukuoka, Japan

    Hiroaki Ogata

  4. Centro de Ciências Exatas e da Terra, Departamento de Informática Aplicada, Universidade Federal do Estado, Avenida Pasteur, 758, Urca, 22245-040, Rio lde Janeiro, RJ, Brazil

    Flavia Santoro

  5. Diagonal Paraquay 257, 8330015, Santiago, Chile

    Gustavo Zurita

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Wu, K., Vassileva, J., Sun, X., Fang, J. (2014). Motivating Wiki-Based Collaborative Learning by Increasing Awareness of Task Conflict: A Design Science Approach. In: Baloian, N., Burstein, F., Ogata, H., Santoro, F., Zurita, G. (eds) Collaboration and Technology. CRIWG 2014. Lecture Notes in Computer Science, vol 8658. Springer, Cham. https://doi.org/10.1007/978-3-319-10166-8_33

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  • DOI: https://doi.org/10.1007/978-3-319-10166-8_33

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-10165-1

  • Online ISBN: 978-3-319-10166-8

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