Abstract
In the past patients have mainly been passive recipients of health care services and clinicians’ advice. However, within today’s healthcare environments constellations have changed. Patients have access to a tremendous amount of information and are more confident in managing their own health and care independently. Shared decision making and patient engagement are increasingly popular approaches to respect patient sovereignty and enhance participation. The following article summarizes the influence of these developments on health care processes and outlines the crucial role of digital technologies as levers to support shared decision making and patient engagement. Despite potential benefits and widespread political commitment, empirical evidence demonstrates that supportive digital solutions only slowly diffuse into the health sector.
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Notes
- 1.
Especially interaction and utilization aspects.
- 2.
For example the services of auto-diagnosing or consultation of personal data provide patients with a degree of autonomy that might even hamper shared decision making processes.
- 3.
The data has been collected during May 2013. For more information, see Observatories (2013).
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Weinhold, I., Gastaldi, L. (2015). From Shared Decision Making to Patient Engagement in Health Care Processes: The Role of Digital Technologies. In: Gurtner, S., Soyez, K. (eds) Challenges and Opportunities in Health Care Management. Springer, Cham. https://doi.org/10.1007/978-3-319-12178-9_15
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