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Application of Hermeneutics to Studying an Experience Mining Process

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Enacting Research Methods in Information Systems: Volume 2

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Abstract

For quite some time, knowledge has been recognised to be an important driver of any present-day organisational process (Drucker, 1995; Lank, 1997; Alavi and Leidner, 2001). Because of its value to business, knowledge ought to be properly managed from the time of its creation, through its structuring and storage, to sharing and dissemination, and its eventual application (Nonaka, 1994).

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Author information

Authors and Affiliations

  1. Department of Management and Information Systems, Victoria University, Australia

    Tanya Linden

  2. School of Information Systems, Deakin University, Australia

    Jacob L. Cybulski

Authors
  1. Tanya Linden
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  2. Jacob L. Cybulski
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Editor information

Editors and Affiliations

  1. London School of Economics and Political Science, UK

    Leslie P. Willcocks

  2. Oxford University, UK

    Chris Sauer

  3. University of Missouri-St Louis, USA

    Mary C. Lacity

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Linden, T., Cybulski, J.L. (2016). Application of Hermeneutics to Studying an Experience Mining Process. In: Willcocks, L.P., Sauer, C., Lacity, M.C. (eds) Enacting Research Methods in Information Systems: Volume 2. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-29269-4_3

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