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Reading and Responding to the Digital Footprints of Mobile Visitors

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Architecture and Interaction

Part of the book series: Human–Computer Interaction Series ((HCIS))

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Abstract

Improvements in wireless infrastructures and personal mobile devices now make it possible for visitor sites to offer locative media experiences as an option for outdoor visitor experiences. However, while developing a design for such experiences is relatively easy, understanding how that design will play out in the real world is not. This chapter presents findings from three research engagements in which partners from the cultural heritage sector used a web-based tool to design and deploy locative media experiences. From thematic analysis of the findings, we show how our partners appropriated visualisations of digital footprints – geolocation data reported by visitors’ mobile devices – to understand visitor behaviour and the interaction between the experience designs, wireless infrastructures and physical environment. We demonstrate how data interrogation “at the desk” and observation “in the field” can be combined in an effective cycle of iterative refinement, in an approach to location-based experience design that fitted around our partners’ day-to-day work to manage outdoor visitor attractions.

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Notes

  1. 1.

    Digital media tied to particular locations, coined at http://locative.x-i.net

  2. 2.

    See http://wanderanywhere.com/

  3. 3.

    See http://www.wordpress.org/

  4. 4.

    See http://7scenes.com/

  5. 5.

    See http://appfurnace.com/

  6. 6.

    See http://www.nationaltrust.org.uk/article-1356398419972/

  7. 7.

    See http://wanderanywhere.com/portfolio/ for short case studies.

  8. 8.

    See http://www.spacesyntax.net/

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Acknowledgements

This work was supported by Research Council UK’s Horizon Digital Economy Research Hub grant (EP/G065802/1), and The University of Nottingham’s Creative Knowledge Exchange Programme, funded by the Arts & Humanities Research Council.

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Authors and Affiliations

  1. Horizon Digital Economy Research Institute, The University of Nottingham, Jubilee Campus, Triumph Road, Nottingham, NG72TU, UK

    Ben Bedwell

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  1. Ben Bedwell
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Correspondence to Ben Bedwell .

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Editors and Affiliations

  1. Dept of Comp Sci & Digi Tech, University of Northumbria, Newcastle upon Tyne, United Kingdom

    Nicholas S. Dalton

  2. Mixed Reality Laboratory,Dep of Comp Sc, University of Nottingham, Nottingham, United Kingdom

    Holger Schnädelbach

  3. Department of Informatics, Umeå University, Umeå, Sweden

    Mikael Wiberg

  4. The Bartlett School of Architecture, University College London, London, United Kingdom

    Tasos Varoudis

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Bedwell, B. (2016). Reading and Responding to the Digital Footprints of Mobile Visitors. In: Dalton, N., Schnädelbach, H., Wiberg, M., Varoudis, T. (eds) Architecture and Interaction. Human–Computer Interaction Series. Springer, Cham. https://doi.org/10.1007/978-3-319-30028-3_14

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  • DOI: https://doi.org/10.1007/978-3-319-30028-3_14

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  • Online ISBN: 978-3-319-30028-3

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