Skip to main content

Drivers and Inhibitors for the Adoption of Public Cloud Services in Germany

  • Conference paper
  • First Online:
Business Information Systems (BIS 2016)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 255))

Included in the following conference series:

  • 1984 Accesses

Abstract

In this paper, we present an empirical study on the factors that influence companies in their decision regarding the adoption of Cloud Computing services. While this issue has been subject to a number of studies in the past, most of these approaches lack in the application of quantitative empirical methods or the appreciation of the inherent risk. With our study we focus on the factors that promote and inhibit the adoption of cloud services with a particular consideration of application risks. Our findings show that decision makers are significantly influenced by the risk of data loss in the first place but also by the risk that comes along with the service provider or technical issues that might occur during the use of the service. On the other side, the attractiveness could be identified as an important driver for the adoption of cloud services.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Alharbi, S.T.: Users’ acceptance of cloud computing in Saudi Arabia: an extension of technology acceptance model. Int. J. Cloud Appl. Comput. (IJCAC) 2(2), 1–11 (2012)

    Google Scholar 

  • Armbrust, M., Fox, A., Griffith, R., Josef, A.D., Katz, R.H., Konwinski, A., Lee, G., Patterson, D.A., Rabkin, A., Stoica, I., Zaharia, M.: A view of cloud computing. Commun. ACM 53, 50–58 (2010)

    Article  Google Scholar 

  • Asatiani, A., Apte, U., Penttinen, E., Rönkkö, M., Saarinen, T.: Outsourcing of disaggregated services in cloud-based enterprise information systems. In: 47th Hawaii International Conference on System Sciences (HICSS). IEEE (2014)

    Google Scholar 

  • Bagozzi, R.P., Yi, Y.: On the evaluation of structural equation models. J. Acad. Mark. Sci. 16, 74–94 (1988)

    Article  Google Scholar 

  • Benlian, A., Hess, T.: Opportunities and risks of software-as-a-service: findings from a survey of IT executives. Decis. Support Syst. 52(1), 232–246 (2011)

    Article  Google Scholar 

  • Benlian, A.: A transaction cost theoretical analysis of software-as-a-service (SAAS)-based sourcing in SMBs and enterprises. In: Proceedings of the 17th European Conference on Information Systems, Verona, Italy (2009)

    Google Scholar 

  • Benlian, A., Hess, T., Buxmann, P.: Drivers of SaaS-adoption – an empirical study of different application types. Bus. Inf. Syst. Eng. 5(1), 357–369 (2009)

    Article  Google Scholar 

  • Blaskovich, J., Mintchik, N.: Accounting executives and IT outsourcing recommendations: an experimental study of the effect of CIO skills and institutional isomorphism. J. Inf. Technol. 26(2), 139–152 (2011)

    Article  Google Scholar 

  • Boillat, T., Legner, C.: Why do companies migrate towards cloud enterprise systems? A post-implementation perspective. In: 16th IEEE Conference on Business Informatics (CBI). IEEE (2014)

    Google Scholar 

  • Carroll, M., Van der Merve, A., Kotze, P.: Secure cloud computing: benefits, risks and controls. In: Information Security South Africa (ISSA) (2011)

    Google Scholar 

  • Chin, W.W.: The partial least squares approach to structural equation modeling. In: Marcoulides, G.A. (ed.) Modern Methods for Business Research. Lawrence Erlbaum Associates, New Jersey (1998)

    Google Scholar 

  • Durkee, D.: Why cloud computing will never be free. ACM Mag. Queue - Emulators 8, 1–10 (2010)

    Article  Google Scholar 

  • Firesmith, D.: Specifying reusable security requirements. J. Object Technol. 3, 61–75 (2004)

    Article  Google Scholar 

  • Fornell, C., Larcker, D.F.: Evaluating structural equation models with unobservable variables and measurement error. J. Mark. Res. 18, 39–50 (1981)

    Article  Google Scholar 

  • Gupta, P., Seetharaman, A., Raj, J.R.: The usage and adoption of cloud computing by small and medium businesses. Int. J. Inf. Manage. 33(5), 861–874 (2013)

    Article  Google Scholar 

  • Hair, J.F., Black, W.C., Babin, B.J., Anderson, R.E.: Multivariate Data Analysis. Prentice-Hall, Englewood Cliffs (2010)

    Google Scholar 

  • Hair, J.F., Hult, G.T.M., Ringle, C., Sarstedt, M.: A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Sage, New York (2013)

    MATH  Google Scholar 

  • Heart, T.: Who is out there? Exploring the effects of trust and perceived risk on SaaS adoption intentions. ACM SIGMIS Database 41(3), 49–68 (2010)

    Article  Google Scholar 

  • Heinle, C., Strebel, J.: IaaS adoption determinants in enterprises. In: Proceedings of the 7th International Conference on the Economics of Grids, Clouds, Systems and Services, Ischia, Italy (2010)

    Google Scholar 

  • Henseler, J., Ringle, C., Sinkovics, R.: The use of partial least squares path modeling in international marketing. Adv. Int. Mark. 20, 277–319 (2009)

    Google Scholar 

  • Herzberg, F., Mausner, B., Snyderman, B.B.: Motivation to Work. Wiley, New York (1967)

    Google Scholar 

  • Jarvis, C.B., Mackenzie, S.B., Podsakoff, P.M.: A critical review of construct indicators and measurement model misspecification in marketing and consumer research. J. Consum. Res. 30, 199–218 (2003)

    Article  Google Scholar 

  • Krafft, M., Götz, O., Liehr-Gobbers, K.: Die validierung von strukturgleichungsmodellen mit hilfe des partial-least-squares (PLS)-ansatz. In: Bliemel, F., Eggert, A., Fassott, G., Henseler, J. (eds.) Handbuch PLS-Pfadmodellierung – Methode, Anwendung, Praxisbeispiele. Schäffer-Poeschel, Stuttgart (2005)

    Google Scholar 

  • Kung, L., Cegielski, C.G., Kung, H.J.: Environmental pressure on software as a service adoption: an integrated perspective. In: Proceedings of the 19th Americas Conference on Information Systems (AMCIS), Chicago, USA (2013)

    Google Scholar 

  • Kung, L., Cegielski, C.G., Kung, H.J.: An integrated environmental perspective on software as a service adoption in manufacturing and retail firms. J. Inf. Technol. 30(4), 352-363 (2015)

    Article  Google Scholar 

  • Lee, S.G., Chae, S.H., Cho, K.M.: Drivers and inhibitors of SaaS adoption in Korea. Int. J. Inf. Manage. 33, 429–440 (2013)

    Article  Google Scholar 

  • Lian, J.W., Yen, D.C., Wang, Y.T.: An exploratory study to understand the critical factors affecting the decision to adopt cloud computing in Taiwan hospital. Int. J. Inf. Manage. 34(1), 28–36 (2014)

    Article  Google Scholar 

  • Lin, D., Squicciarini, A.: Data protection models for service provisioning in the cloud. In: Proceedings of the 15th ACM Symposium on Access Control Models and Technologies (SACMAT 2010), Pittsburg, USA (2010)

    Google Scholar 

  • Low, C., Chen, Y., Wu, M.: Understanding the determinants of cloud computing adoption. Ind. Manage. Data Syst. 111(7), 1006–1023 (2011)

    Article  Google Scholar 

  • Lübbecke, P., Anton, T., Lackes, R.: Cross-border risk factors of cloud services: risk assessment of IS outsourcing to foreign cloud service providers. In: Proceedings of the 5th IEEE International Conference on Cloud Computing Technology and Science (CloudCom), Bristol, UK (2013)

    Google Scholar 

  • Narasimhan, B., Nichols, R.: State of cloud applications and platforms: the cloud adopters’ view. Computer 3, 24–28 (2011)

    Article  Google Scholar 

  • Nkhoma, M.A., Dang, D.: Contributing factors of cloud computing adoption: a technology-organisation-environment framework approach. Int. J. Inf. Syst. Eng. (IJISE) 1(1), 38–49 (2013)

    Google Scholar 

  • Opitz, N., Langkau, T.F., Schmidt, N.H., Kolbe, L.M.: Technology acceptance of cloud computing: empirical evidence from German IT departments. In: 45th Hawaii International Conference on System Science. IEEE (2012)

    Google Scholar 

  • Regaldo, A.: Who Coined ‘Cloud Computing’? In: Pontin, J. (ed.) MIT Technology Review: Business in the Clouds (2011). http://www.technologyreview.com.br/printer_friendly_article.aspx?id=38987. Accessed October 2011

  • Repschläger, J., Erek, K., Zarnekow, R.: Cloud computing adoption: an empirical study of customer preferences among start-up companies. Electron. Markets 23(2), 115–148 (2013)

    Article  Google Scholar 

  • Safari, F., Safari, N., Hasanzadeh, A.: The adoption of software-as-a-service (SaaS): ranking the determinants. J. Enterp. Inf. Manage. 28(3), 400–422 (2015)

    Article  Google Scholar 

  • Saya, S., Pee, L.G., Kankanhalli, A.: The impact of institutional influences on perceived technological characteristics and real options in cloud computing adoption. In: International Conference on Information Systems (2010)

    Google Scholar 

  • Schneider, S., Sunyaev, A.: Determinant factors of cloud-sourcing decisions: reflecting on the IT outsourcing literature in the era of cloud computing. J. Inf. Technol. 31, 1–31 (2014)

    Article  Google Scholar 

  • Statistisches Bundesamt: 12% der Unternehmen setzen auf Cloud Computing, Pressemitteilung Nr. 467/14 (2014)

    Google Scholar 

  • Tehrani, S.R., Shirazi, F.: Factors influencing the adoption of cloud computing by small and medium size enterprises (SMEs). In: Yamamoto, S. (ed.) HCI 2014, Part II. LNCS, vol. 8522, pp. 631–642. Springer, Heidelberg (2014)

    Google Scholar 

  • Wu, W.W.: Mining significant factors affecting the adoption of SaaS using the rough set approach. J. Syst. Softw. 84, 435–441 (2011)

    Article  Google Scholar 

  • Wu, W.W., Lan, L., Lee, Y.: Exploring decisive factors affecting an organization’s SaaS adoption: a case study. Int. J. Inf. Manage. 31, 556–563 (2011)

    Article  Google Scholar 

  • Yigitbasioglu, O.: Modelling the intention to adopt cloud computing services: a transaction cost theory perspective. Australas. J. Inf. Syst. 18(3), 193–210 (2014)

    Google Scholar 

  • Zhang, Q., Cheng, L., Boutaba, R.: Cloud computing: state-of-the-art and research challenges. J. Internet Serv. Appl. 1, 7–18 (2010)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Patrick Lübbecke .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2016 Springer International Publishing Switzerland

About this paper

Cite this paper

Lübbecke, P., Siepermann, M., Lackes, R. (2016). Drivers and Inhibitors for the Adoption of Public Cloud Services in Germany. In: Abramowicz, W., Alt, R., Franczyk, B. (eds) Business Information Systems. BIS 2016. Lecture Notes in Business Information Processing, vol 255. Springer, Cham. https://doi.org/10.1007/978-3-319-39426-8_12

Download citation

Publish with us

Policies and ethics